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Scaleway

www.scaleway.com Paris Founded 1999 · 27 yrs
1.83 (358)

Legal entity: Scaleway SAS (SIREN 433 115 904 RCS Paris), an iliad Group subsidiary

Benchmark offers

France

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
STARDUST1-S with minimum 10 GB local SSD
Development Instances · shared
€0.80
≈ $0.91
Hourly estimate
1 1 GiB 10 GB
local SSD on the hypervisor, separately metered minimum boot volume
Unmetered 1.26
BASIC3-X2C-4G with minimum 10 GB Block Storage 5K
Shared General Purpose Instances · shared
€29.75
≈ $33.93
Hourly estimate
2 4 GiB 10 GB
Block Storage 5K, separately metered minimum boot volume
Unmetered 0.07
POP2-2C-8G with minimum 10 GB Block Storage 5K
Dedicated General Purpose Instances · dedicated
€54.60
≈ $62.28
Hourly estimate
2 8 GiB 10 GB
Block Storage 5K, separately metered minimum boot volume
Unmetered 0.04

Italy

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
BASIC3-X2C-4G with minimum 10 GB Block Storage 5K
Shared General Purpose Instances · shared
€29.75
≈ $33.93
Hourly estimate
2 4 GiB 10 GB
Block Storage 5K, separately metered minimum boot volume
Unmetered 0.07

Netherlands

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
STARDUST1-S with minimum 10 GB local SSD
Development Instances · shared
€0.80
≈ $0.91
Hourly estimate
1 1 GiB 10 GB
local SSD on the hypervisor, separately metered minimum boot volume
Unmetered 1.26
BASIC3-X2C-4G with minimum 10 GB Block Storage 5K
Shared General Purpose Instances · shared
€29.75
≈ $33.93
Hourly estimate
2 4 GiB 10 GB
Block Storage 5K, separately metered minimum boot volume
Unmetered 0.07
POP2-2C-8G with minimum 10 GB Block Storage 5K
Dedicated General Purpose Instances · dedicated
€54.60
≈ $62.28
Hourly estimate
2 8 GiB 10 GB
Block Storage 5K, separately metered minimum boot volume
Unmetered 0.04

Poland

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
STARDUST1-S with minimum 10 GB local SSD
Development Instances · shared
€0.80
≈ $0.91
Hourly estimate
1 1 GiB 10 GB
local SSD on the hypervisor, separately metered minimum boot volume
Unmetered 1.26
POP2-2C-8G with minimum 10 GB Block Storage 5K
Dedicated General Purpose Instances · dedicated
€54.60
≈ $62.28
Hourly estimate
2 8 GiB 10 GB
Block Storage 5K, separately metered minimum boot volume
Unmetered 0.04

Platform

Products
name: Development Instances; category: virtual_machine; cpu isolation: shared; description: STARDUST1, DEV1 and PLAY2 shared-vCPU Linux families for non-critical development and test workloads. STARDUST1-S is currently limited to FR-PAR-1, NL-AMS-1 and PL-WAW-2; the larger development families cover selected Paris, Amsterdam and Warsaw zones., name: Shared General Purpose Instances; category: virtual_machine; cpu isolation: shared; description: BASIC2-A, BASIC3-X, PRO2 and GP1 general-purpose families. Current public availability varies by family: BASIC3-X is exposed in selected Paris and Amsterdam zones and IT-MIL-1; the older families are exposed in France, the Netherlands and, for PRO2/GP1, Poland., name: Dedicated General Purpose Instances; category: virtual_machine; cpu isolation: dedicated; description: STANDARD2-A, STANDARD3-X and POP2 virtual machines with dedicated vCPUs. POP2 is currently exposed across all Paris, Amsterdam and Warsaw zones; the live pricing catalog also exposes it in IT-MIL-1, while the separate regional availability matrix does not, so the Italy benchmark conservatively uses BASIC3-X., name: POP2-WIN Instances; category: windows_virtual_machine; cpu isolation: dedicated; description: Dedicated-vCPU Windows Server virtual machines currently exposed in FR-PAR-1 and FR-PAR-2., name: Specialized Instances; category: virtual_machine; cpu isolation: dedicated; description: MEMORY3-X and POP2-HM memory-optimized, COMPUTE3-X and POP2-HC compute-optimized, and POP2-HN network-optimized dedicated-vCPU families. Family and zone coverage varies across France, the Netherlands, Poland and Italy., name: GPU Instances; category: gpu_virtual_machine; cpu isolation: dedicated; description: Current NVIDIA B300 SXM, H100 SXM/PCIe, L40S, L4 and P100 RENDER-S GPU virtual machines, with accelerator-specific availability concentrated in France and Poland.
Operating systems
AlmaLinux 8, 9 and 10, CentOS Stream 9, Debian 11, 12 and 13, Fedora 42, 43 and 44, Red Hat Enterprise Linux 9 and 10 BYOS, Rocky Linux 8, 9 and 10, Ubuntu 20.04 LTS, 22.04 LTS, 24.04 LTS and 26.04 LTS, Windows Server 2022, 2022 Core, 2025 and 2025 Core on POP2-WIN, Ubuntu Jammy and Noble GPU OS images for NVIDIA workloads, custom distributions imported as QCOW/QCOW2 snapshots
Virtualization
KVM/QEMU managed hypervisor platform for CPU and GPU Instances
CPU isolation
STARDUST1, DEV1, PLAY2, BASIC2-A, BASIC3-X, PRO2 and GP1 expose shared vCPUs, STANDARD2-A, STANDARD3-X, POP2, POP2-WIN, MEMORY3-X, COMPUTE3-X, POP2-HM, POP2-HC and POP2-HN expose dedicated vCPUs, GPU Instance vCPUs are dedicated

Features

  • App installation name: ImageHub InstantApps and Marketplace Easy Deploy; current instance images: Docker, GitLab, Kapsule, Nextcloud, OpenVPN, WordPress; container examples: GitLab Runner Easy Deploy on Kapsule; interfaces: Console, API, CLI, Marketplace
  • Templates & images types: managed Linux, Windows and GPU OS images, InstantApp application images, volume snapshots converted to reusable images, QCOW/QCOW2 snapshots imported or exported through Object Storage, Console, CLI or API, cloud-init-enabled custom provisioning
  • Network orchestration interfaces and tooling: Scaleway Console, REST APIs, Scaleway CLI, official Terraform/OpenTofu provider, Go SDK; services: regional VPCs and private Layer 2 networks, routing, DHCP, IPAM and Network ACLs, Public Gateways and Flexible IPs, placement groups, Instance Groups with autoscaling and autohealing, Kapsule managed Kubernetes node pools
  • Firewall services: name: Instance Security Groups; scope: public-interface ingress and egress filtering; capabilities: stateful or stateless rules, accept or drop, TCP, UDP and ICMP, default security groups; limitation: Security Groups do not filter private-network traffic., name: VPC Network ACLs; scope: VPC subnet traffic filtering
  • Load balancer name: Scaleway Load Balancer; types: public, private; protocols: HTTP, HTTPS, TCP; capabilities: TLS termination or passthrough, Let's Encrypt and imported certificates, health checks and ACLs, Host, path and SNI routing, HTTP/2 and HTTP/3 frontends, round-robin, least-connections and source-hash balancing, high availability through a Flexible IP, Kapsule integration
  • DNS management name: Domains and DNS; capabilities: domain registration and transfer, authoritative DNS zones for Scaleway or external domains, record management through Console and API, dynamic DNS records, DNSSEC
  • Git integrations providers: GitHub, GitLab; capabilities: official workflow for a self-hosted GitHub Actions runner on a Scaleway Instance, GitLab InstantApp image, GitLab Runner Easy Deploy on Kapsule, documented GitLab CI/CD deployment to Kapsule; integration type: documented self-managed runner and deployment integrations; no native source-to-deployment service was found
  • Container registry providers: Scaleway Container Registry, Docker Hub, NVIDIA NGC; capabilities: native public and private OCI-compatible registries with Docker push and pull, Kapsule deployment from Scaleway Container Registry, Docker InstantApp workflow using Docker Hub images, GPU OS images designed for NVIDIA NGC containers

Support

scope: Scaleway supports its cloud platform; customers remain responsible for configuration and administration inside their guest Instances.; plans: name: Basic; price: included; priority 1 initial response: 8 hours; channels: 24/7 tickets, name: Advanced; price: EUR 50/month or 5% of net monthly spend, whichever is higher; priority 1 initial response: 2 hours; channels: 24/7 tickets; hotline daily 09:00–18:00 CET/CEST, name: Business; price: EUR 250/month or 10% of net monthly spend, whichever is higher; priority 1 initial response: 30 minutes; channels: 24/7 tickets and hotline; dedicated premium support team, name: Enterprise; price: EUR 990/month or 20% of net monthly spend, whichever is higher; priority 1 initial response: 15 minutes; channels: 24/7 tickets and hotline; premium team and technical account manager

Email
Phone

tiers: Advanced, Business, Enterprise; availability: Advanced: daily 09:00–18:00 CET/CEST; Business and Enterprise: 24/7; excluded tier: Basic explicitly has no hotline

Ticket system

availability: 24/7 ticket submission on Basic, Advanced, Business and Enterprise

Live chat
Languages: English, French Hours: Tickets: 24/7 on every plan. Hotline: Advanced daily 09:00–18:00 CET/CEST; Business and Enterprise 24/7. Priority-1 response targets range from 8 hours on Basic to 15 minutes on Enterprise.

What customers say

1.83 (358) Trustpilot: 1.7/5 · 338 G2: 4.1/5 · 20
Recurring praise
  • + Positive reviews commonly praise price-to-compute value, hourly billing, a clean developer-oriented interface, documentation and product breadth; some reviewers report responsive technical support.
Recurring complaints
  • Critical reviews commonly report account-verification or lockout problems, billing, refund or cancellation disputes, outages and disk or network failures, and slow or ineffective support. The platform split is substantial: Trustpilot is 1.7/5 from 338 reviews and overwhelmingly negative, while G2 is 4.1/5 from only 20 reviews, many of them older.

Sources