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UpCloud

upcloud.com Helsinki Founded 2011 · 15 yrs
3.90 (230)

Legal entity: UpCloud Oy (Finnish business ID 2431560-5)

Benchmark offers

Denmark

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter 1 CPU / 1 GB
Starter Cloud Servers · dedicated
€3.00
≈ $3.42
Monthly cap
1 1 GiB 10 GB
Standard SSD
0.5 TB 0.33
Premium 1 CPU / 1 GB
Premium Cloud Servers · dedicated
€5.00
≈ $5.70
Monthly cap
1 1 GiB 25 GB
MaxIOPS SSD
0.5 TB 0.20

Finland

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter 1 CPU / 1 GB
Starter Cloud Servers · dedicated
€3.00
≈ $3.42
Monthly cap
1 1 GiB 10 GB
Standard SSD
0.5 TB 0.33
Premium 1 CPU / 1 GB
Premium Cloud Servers · dedicated
€5.00
≈ $5.70
Monthly cap
1 1 GiB 25 GB
MaxIOPS SSD
0.5 TB 0.20

Germany

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter 1 CPU / 1 GB
Starter Cloud Servers · dedicated
€3.00
≈ $3.42
Monthly cap
1 1 GiB 10 GB
Standard SSD
0.5 TB 0.33
Premium 1 CPU / 1 GB
Premium Cloud Servers · dedicated
€5.00
≈ $5.70
Monthly cap
1 1 GiB 25 GB
MaxIOPS SSD
0.5 TB 0.20

Netherlands

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter 1 CPU / 1 GB
Starter Cloud Servers · dedicated
€3.00
≈ $3.42
Monthly cap
1 1 GiB 10 GB
Standard SSD
0.5 TB 0.33
Premium 1 CPU / 1 GB
Premium Cloud Servers · dedicated
€5.00
≈ $5.70
Monthly cap
1 1 GiB 25 GB
MaxIOPS SSD
0.5 TB 0.20

Poland

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter 1 CPU / 1 GB
Starter Cloud Servers · dedicated
€3.00
≈ $3.42
Monthly cap
1 1 GiB 10 GB
Standard SSD
0.5 TB 0.33
Premium 1 CPU / 1 GB
Premium Cloud Servers · dedicated
€5.00
≈ $5.70
Monthly cap
1 1 GiB 25 GB
MaxIOPS SSD
0.5 TB 0.20

Spain

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter 1 CPU / 1 GB
Starter Cloud Servers · dedicated
€3.00
≈ $3.42
Monthly cap
1 1 GiB 10 GB
Standard SSD
0.5 TB 0.33
Premium 1 CPU / 1 GB
Premium Cloud Servers · dedicated
€5.00
≈ $5.70
Monthly cap
1 1 GiB 25 GB
MaxIOPS SSD
0.5 TB 0.20

Sweden

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter 1 CPU / 1 GB
Starter Cloud Servers · dedicated
€3.00
≈ $3.42
Monthly cap
1 1 GiB 10 GB
Standard SSD
0.5 TB 0.33
Premium 1 CPU / 1 GB
Premium Cloud Servers · dedicated
€5.00
≈ $5.70
Monthly cap
1 1 GiB 25 GB
MaxIOPS SSD
0.5 TB 0.20

United States

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter 1 CPU / 1 GB
Starter Cloud Servers · dedicated
€3.00
≈ $3.42
Monthly cap
1 1 GiB 10 GB
Standard SSD
0.5 TB 0.33
Premium 1 CPU / 1 GB
Premium Cloud Servers · dedicated
€5.00
≈ $5.70
Monthly cap
1 1 GiB 25 GB
MaxIOPS SSD
0.5 TB 0.20

Platform

Products
name: Starter Cloud Servers; category: virtual_machine; cpu isolation: dedicated; description: Cost-conscious KVM virtual machines with bundled Standard SSD storage, IPv4, hourly billing capped at 28 days, a 99.99% SLA, and previous-generation AMD CPUs., name: Premium Cloud Servers; category: virtual_machine; cpu isolation: dedicated; description: Production KVM virtual machines with dedicated CPU cores, bundled MaxIOPS storage and IPv4, premium AMD CPUs, hourly billing capped at 28 days, and a 99.999% SLA., name: Cloud Native Cloud Servers; category: virtual_machine; cpu isolation: dedicated; description: Modular KVM virtual machines that decouple compute, storage and public IP resources and stop accruing compute charges while powered off., name: GPU Servers; category: gpu_virtual_machine; cpu isolation: dedicated; description: KVM virtual machines with dedicated GPU passthrough and NVIDIA L4, L40S, H100 or B200 accelerators, subject to model and location availability., name: Private Cloud; category: private_virtual_machine_cloud; cpu isolation: dedicated; description: Quote-based dedicated Cloud Server hosts reserved to one customer; virtual CPU allocation inside the private environment may be oversubscribed by that customer.
Operating systems
AlmaLinux 9, AlmaLinux 10, CentOS Stream 10, Debian 12, Debian 13, Fedora 42, Fedora 43, Rocky Linux 9, Rocky Linux 10, Ubuntu Server 22.04 LTS, Ubuntu Server 24.04 LTS, Ubuntu Server 26.04 LTS, Windows Server 2016 Standard and Datacenter, Windows Server 2019 Standard and Datacenter, Windows Server 2022 Standard and Datacenter, Windows Server 2025 Standard and Datacenter, Arch Linux, CentOS, CloudLinux, Debian, Fedora, FreeBSD, Gentoo, OpenBSD, Ubuntu and Windows installation media; exact media versions not enumerated, Custom imported installation media and server images
Virtualization
KVM for Cloud Servers and GPU Servers
CPU isolation
Dedicated CPU cores per public Cloud Server instance on multi-tenant compute hosts, Dedicated physical hosts for Private Cloud

Features

  • App installation name: UpCloud Stacks and preconfigured GPU templates; names: Dokku, Supabase, Ubuntu with NVIDIA drivers, CUDA, NVIDIA Container Toolkit and Docker CE; description: Stacks are documented, curated deployment patterns rather than a broad one-click marketplace; the GPU template includes its listed application stack.
  • Templates & images types: public Linux distribution templates, licensed Windows Server templates, GPU-ready Ubuntu template, CD-ROM installation media, custom images, URL-based storage import, snapshots and Simple Backups
  • Network orchestration services: UpCloud Control Panel, REST API and SDKs, upctl CLI, Terraform provider, Pulumi provider, Crossplane provider, Packer builder, Ansible collection, SDN Private Networks and routers, Utility Network global private connectivity, Floating IPs and network peering, Managed Kubernetes, NAT and VPN Gateways
  • Firewall name: UpCloud Firewall; price: no additional charge; type: per-server stateless L3 ingress and egress firewall; interfaces: Control Panel, API, automation tooling
  • Load balancer name: Managed Load Balancer; type: managed HTTP, HTTPS and TCP load balancer on SDN private networks; algorithms: round robin; free tier: Essentials: one node and up to 1,000 sessions at no additional charge; integrations: Managed Kubernetes service annotations, automatic TLS certificates
  • DNS management scope: reverse DNS only; capabilities: free PTR record management per public IP through the Control Panel or API, UpCloud-operated recursive resolvers; hosted authoritative zones: not_applicable — UpCloud explicitly states that it does not offer hosted DNS for customer domains and its resolvers cannot host customer records
  • Git integrations providers: GitHub, GitLab; capabilities: documented GitHub Actions deployment to Cloud Servers over SSH, documented GitLab CI/CD deployment to Cloud Servers over SSH, self-hosted GitHub Actions runners on Managed Kubernetes; integration type: documented user-managed CI/CD workflows; no native source-to-deployment App Platform connector was found
  • Container registry providers: GitHub Container Registry, Docker Hub, other registries supported by self-managed Docker or Kubernetes image pull configuration; capabilities: Managed Kubernetes deployment from a ghcr.io image, documented Docker Hub push and pull workflow on Cloud Servers; native registry: not_applicable for this snapshot — UpCloud's own OCI container registry is explicitly listed as in progress, not ready to use

Support

scope: UpCloud supports its infrastructure and account or billing issues; customers administer the guest operating system and applications, and UpCloud states that it does not offer managed servers.; plans: name: Essentials; service request response target: under 4 hours; incident response target: under 2 hours, name: Advanced; service request response target: under 1 hour; incident response target: under 30 minutes, name: Enterprise; service request response target: under 10 minutes; incident response target: under 5 minutes

Email

address: support@upcloud.com; availability: 24/7/365; tiers: Essentials, Advanced and Enterprise

Phone

availability: The current Getting Started FAQ says phone lines are available in four time zones, but the current support-plan matrix publishes neither phone numbers nor tier entitlements.

Ticket system
Live chat

availability: 24/7/365 on the website and in the Control Panel; tiers: Essentials, Advanced and Enterprise

Languages: English Hours: Customer support is reachable 24/7/365.

What customers say

3.90 (230) Trustpilot: 3.6/5 · 160 G2: 4.6/5 · 70
Recurring praise
  • + Positive reviews repeatedly praise performance, a polished and intuitive control panel, transparent hourly billing and zero-egress pricing, and fast technically capable support.
Recurring complaints
  • Critical reviews repeatedly cite unexplained security or fraud suspensions, identity and payment verification friction, deleted trial resources, delayed appeals or account-access help, and reduced value after plan changes; G2 reviewers also flag comparatively high prices and some missing advanced features.

Sources