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Leaseweb

www.leaseweb.com Amsterdam Founded 1997 · 29 yrs
3.40 (296)

Legal entity: group brand: Leaseweb; netherlands sales entity: Leaseweb Netherlands B.V.; germany sales entity: Leaseweb Deutschland GmbH; canada sales entity: Leaseweb Canada Inc.; united states sales entity: Leaseweb USA, Inc.; qualification: Leaseweb contracts and invoices are sales-organization specific. The directory therefore retains the four current entities serving the in-scope locations instead of representing every deployment as a contract with one global company.

Benchmark offers

Canada

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
VPS1 — one-month base
Leaseweb Virtual Private Server · shared
€3.70
≈ $4.22
4 6 GiB 100 GB
included local NVMe root disk, up to 25K IOPS
30 TB 1.08
Public Cloud LSW.M3.LARGE — published monthly price
Leaseweb Public Cloud General Purpose · shared
€27.13
≈ $30.94
2 7 GiB 5 GB
published minimum Linux root disk; selectable local NVMe or central network SSD with per-GB billing boundary
1 TB 0.07

Germany

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
VPS1 — one-month base
Leaseweb Virtual Private Server · shared
€3.99
≈ $4.55
4 6 GiB 100 GB
included local NVMe root disk, up to 25K IOPS
30 TB 1.00
Public Cloud LSW.M3.LARGE — published monthly price
Leaseweb Public Cloud General Purpose · shared
€29.44
≈ $33.58
2 7 GiB 5 GB
published minimum Linux root disk; selectable local NVMe or central network SSD with per-GB billing boundary
1 TB 0.07
VMware vCloud 8-vCPU resource pool — one-month base
Leaseweb VMware vCloud · shared
€249.10
≈ $284.12
8 16 GiB 100 GB
Performance Storage SSD tenant resource-pool capacity; not a single-VM disk guarantee
10 TB 0.03

Netherlands

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
VPS1 — one-month base
Leaseweb Virtual Private Server · shared
€3.99
≈ $4.55
4 6 GiB 100 GB
included local NVMe root disk, up to 25K IOPS
30 TB 1.00
Public Cloud LSW.M3.LARGE — published monthly price
Leaseweb Public Cloud General Purpose · shared
€29.44
≈ $33.58
2 7 GiB 5 GB
published minimum Linux root disk; selectable local NVMe or central network SSD with per-GB billing boundary
1 TB 0.07
VMware vCloud 8-vCPU resource pool — one-month base
Leaseweb VMware vCloud · shared
€249.10
≈ $284.12
8 16 GiB 100 GB
Performance Storage SSD tenant resource-pool capacity; not a single-VM disk guarantee
10 TB 0.03

United States

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Public Cloud LSW.M3.LARGE — published monthly price
Leaseweb Public Cloud General Purpose · shared
€28.19
≈ $32.15
2 7 GiB 5 GB
published minimum Linux root disk; selectable local NVMe or central network SSD with per-GB billing boundary
1 TB 0.07
VMware vCloud 8-vCPU resource pool — one-month base
Leaseweb VMware vCloud · shared
€237.77
≈ $271.20
8 16 GiB 100 GB
Performance Storage SSD tenant resource-pool capacity; not a single-VM disk guarantee
10 TB 0.03

Platform

Products
name: Leaseweb Virtual Private Server (VPS); category: self_service_root_virtual_machine; service model: KVM virtual machines with Linux root access, local NVMe storage, one IPv4 and one IPv6 address, one included snapshot, 30 TB outgoing transfer, standard DDoS protection, a free network firewall, Customer Portal/API control and Basic SLA.; current locations in scope: Amsterdam (AMS-01), Frankfurt (FRA-01), Montreal (MTL-02), San Francisco (SFO-12), Washington DC (WDC-02); current pack matrix: pack: VPS1 / VPS02_1; vcpu: 4; memory gib: 6; nvme gb: 100; outgoing transfer tb: 30; one month eur: 3.99; one month cad: 6, pack: VPS2 / VPS02_2; vcpu: 6; memory gib: 16; nvme gb: 200; outgoing transfer tb: 30; one month eur: 8.99; one month cad: 13.5, pack: VPS3 / VPS02_3; vcpu: 8; memory gib: 24; nvme gb: 300; outgoing transfer tb: 30; one month eur: 13.99; one month cad: 21, pack: VPS4 / VPS02_4; vcpu: 12; memory gib: 48; nvme gb: 400; outgoing transfer tb: 30; one month eur: 25.99; one month cad: 38.9, pack: VPS5 / VPS02_5; vcpu: 16; memory gib: 64; nvme gb: 500; outgoing transfer tb: 30; one month eur: 33.99; one month cad: 50.8, pack: VPS6 / VPS02_6; vcpu: 24; memory gib: 120; nvme gb: 600; outgoing transfer tb: 30; one month eur: 65.99; one month cad: 98.6; price boundary: The matrix records each configurator's basePrice for the one-month contract. The default one-year 10% term discount and the time-limited July 2026 VPS3–VPS6 promotion are excluded. The anonymous storefront does not expose the US sales-entity base prices, so no US VPS price is invented., name: Leaseweb Public Cloud; category: self_service_root_or_administrator_virtual_machine; service model: CloudStack-based KVM instances with shared vCPUs, Linux root or Windows Administrator control, hourly or committed billing, local NVMe or highly available central SSD storage, one IPv4, private networking, images, snapshots, user data, autoscaling, firewall/security groups and API/Terraform automation.; current locations in scope: Amsterdam (AMS-01), Frankfurt (FRA-01), Montreal (MTL-02), Washington DC (WDC-02), San Francisco (SFO-12), Los Angeles (LAX-12); instance families: general purpose: M3, M4, M5, M5A, M6A; compute optimized: C3, C4, C5, C5A, C6A; memory optimized: R3, R4, R5, R5A, R6A; gpu optimized: G6, GR6; benchmark boundary: The published LSW.M3.LARGE monthly row is used below because it is the least expensive current general-purpose instance: 2 shared vCPUs, 7 GiB RAM and the displayed 5 GB Linux root disk. Its 1 TB outbound allowance is pooled across all instances under one contract, not dedicated anew to each VM., name: Leaseweb VMware vCloud; category: self_service_vmware_resource_pool; service model: A multi-tenant VMware ESXi and Cloud Director service. Customers allocate the purchased vCPU, RAM and SSD/SATA resource pool across self-created vApps and virtual machines, use provider or private templates, and manage snapshots, networking, firewall, NAT, DHCP, VPN and optional load balancing.; current locations in scope: Amsterdam (AMS-01 and AMS-02), Frankfurt (FRA-01), Washington DC (WDC-02); resource boundary: The benchmark is a tenant resource pool, not a claim that every VM receives the pool's entire 8 vCPU, 16 GiB and 100 GB. The live one-month base is used; the configurator's default one-year 10% discount is excluded., name: Leaseweb VMware vSphere and HCI private cloud; category: single_tenant_private_virtualization_platform; service model: Current quote-based single-tenant VMware offerings with dedicated underlying infrastructure. Customers control guest-VM CPU/RAM sizing and may decide guest overprovisioning; Leaseweb manages the physical platform. No standardized per-VM public price is manufactured from a private-cloud quote.; current location boundary: The reviewed current overview describes the products globally but does not publish a product-specific self-service location matrix precise enough to add locations beyond those already verified for Public Cloud, VPS and vCloud., name: Withdrawn and non-VM catalog boundary; category: exclusions; service model: The legacy General Purpose VPS and Elastic Compute documentation is retained for existing customers but those products are explicitly end-of-sale. Managed Kubernetes is a managed cluster product and is not represented as a root/Administrator VM. Dedicated bare-metal servers alone are outside the VM catalog.
Operating systems
current vps configurator images: AlmaLinux 8, AlmaLinux 9, AlmaLinux 10, Rocky Linux 8, Rocky Linux 9, Rocky Linux 10, Debian 11, Debian 12, Debian 13, Ubuntu 22.04, Ubuntu 24.04, Ubuntu 26.04, FreeBSD 14, FreeBSD 15; current public cloud linux images: AlmaLinux 8, AlmaLinux 9, Rocky Linux 8, Rocky Linux 9, Arch Linux, Debian 11, Debian 12, FreeBSD 13, FreeBSD 14, Ubuntu 22.04, Ubuntu 24.04; current public cloud windows images: Windows Server 2016 Standard, Windows Server 2019 Standard, Windows Server 2022 Standard, Windows Server 2025 Standard; custom images: Public Cloud can capture a volume into a custom image, reuse it in the same region and import/manage images through its current image surface. Cloud-init-style user data is accepted at launch.; vmware: Leaseweb shared and private catalogs, customer ISO/OVF imports and Microsoft SPLA licensing are supported; a current universal list of every VMware guest template was not found.; windows boundary: Windows is a current Public Cloud and VMware option. It is not present in the live VPS1 configurator's current operating-system domain and is therefore not attributed to the new VPS product.
Virtualization
vps: KVM; the current VPS overview explicitly says the local-NVMe Public Cloud platform is built on open-source KVM hypervisors.; public cloud: Apache CloudStack control plane on KVM hypervisors, primarily Ubuntu with some CentOS hypervisor hosts.; vmware vcloud: VMware ESXi hypervisors managed through VMware Cloud Director.; vmware private cloud: VMware vSphere or HCI single-tenant platforms on dedicated infrastructure.; machine access: VPS supplies Linux root access and console access. Public Cloud supplies root or Windows Administrator guest control. vCloud and private-cloud customers create and administer their own guest VMs within the allocated platform.; nested virtualization: not_found
CPU isolation
vps: shared; the current VPS product describes a software hypervisor offering shared resources.; public cloud: shared; Leaseweb explicitly says no Public Cloud vintage currently includes dedicated vCPUs.; vmware vcloud standard: shared and slightly overbooked according to the current vCloud overview.; vmware vcloud premium: provider-described non-overbooked CPU capacity, but non-overbooking is not recast as a dedicated physical core without an explicit physical-core assignment.; vmware vsphere and hci: dedicated underlying single-tenant infrastructure; guest-VM overprovisioning is customer-controlled. No public per-VM benchmark is available.; oversubscription ratio: not_found

Features

  • App installation guest control: Linux root or Windows Administrator access permits customer-managed software installation.; startup automation: Public Cloud accepts user data to run commands on first boot; its EC2-compatible API and Terraform support automate deployments.; control panels: The live VPS configurator offers paid Plesk Web Admin/Pro/Host and cPanel Admin/Pro/Premier Cloud options. They are excluded from the bare VPS benchmark.; application boundary: Leaseweb documents manual WordPress installation on VPS, but no current first-party one-click application marketplace was verified and none is claimed.
  • Templates & images provider images: Current VPS and Public Cloud Linux images plus licensed Public Cloud Windows images are available.; custom images: Public Cloud supports creating reusable regional images from volumes and managing standard/custom images through Portal and API.; snapshots: Each VPS includes one snapshot; Public Cloud exposes instance snapshots; VMware vCloud snapshot management is included.; vmware catalogs: vCloud supplies ready-made vApp/VM templates, customer private catalogs and ISO/OVF import.; backup boundary: Acronis for VPS/Public Cloud and Veeam/Zerto for VMware are optional backup or disaster-recovery services and are not included in benchmark prices.
  • Network orchestration control planes: Customer Portal, Leaseweb REST APIs, an EC2-compatible Public Cloud API, Terraform support and VMware Cloud Director/API provide self-service control.; public cloud: Launch/reinstall/start/stop/delete, image and snapshot control, private networks, firewall/security groups, target groups, load balancers, autoscaling and service monitoring are documented.; vps: Portal/API operations include list, inspect, power, reboot and reinstall; the product includes public IPs, traffic monitoring and hypervisor firewall management.; vmware: NSX Edge Gateway supplies routing, NAT, DHCP, firewall and VPN; free same-data-center private/hybrid networking and role-based access are available.; transfer boundary: VPS includes 30 TB outgoing per server. Public Cloud includes 1 TB outgoing pooled per contract; incoming traffic is free. vCloud benchmark includes the live 10 TB metered-volume selection.
  • Firewall vps: A free hypervisor-level network firewall blocks TCP, UDP and ICMP traffic not explicitly allowed by customer rules.; public cloud: The integrated iptables-based instance firewall and reusable security groups control TCP, UDP and ICMP traffic.; vmware: NSX Edge Gateway provides tenant firewalling and the current product also describes distributed firewall policy.; ddos: Standard DDoS protection is included with every current VPS and vCloud lists DDoS protection at no charge.
  • Load balancer public cloud: Leaseweb Public Cloud exposes managed load balancers, HTTP/HTTPS/TCP target groups, health checks and start/stop/reinstall/delete operations through Portal and API.; vmware: VMware AVI Load Balancer is an optional vCloud feature.; price boundary: Neither a Public Cloud load balancer nor VMware AVI is included in the VM benchmark totals.
  • DNS management authoritative dns: Customers using Leaseweb-registered domains and Leaseweb nameservers can manage authoritative DNS records and DNSSEC in the Customer Portal.; reverse dns: PTR records for VPS and private-cloud IP addresses can be edited in the Customer Portal; the current API also exposes IP/administrative controls.; price boundary: Domain registration and authoritative DNS are separate services, not an included entitlement of the benchmark VM.
  • Git integrations
  • Container registry

Support

guest responsibility: VPS and Public Cloud guests are customer-administered. Leaseweb operates the hypervisor, network and physical platform; optional panels and backup do not convert the base VM into managed guest administration.; included sla: Basic SLA is included with current VPS and vCloud configurations. The current entity matrix publishes a 12-hour initial technical response target for Basic across Netherlands, Germany, USA and Canada.; upgraded slas: Bronze, Silver, Gold and Platinum publish initial response targets of 4 hours, 2 hours, 1 hour and 30 minutes respectively, with faster hardware-replacement targets and reduced advanced-support rates.; public cloud availability: Public Cloud publishes a 99.99% availability target based on network and host-node availability. This is an infrastructure target, not a human support-response time.; vmware management: Leaseweb manages vCloud's underlying hardware, licensing, patches and platform updates; customers manage their resource pools and guests.

Email

customer care: customercare@leaseweb.com; security boundary: Email creates a ticket only when sent from a known registered address; entity-specific contacts are available from the contact page.; response target: The SLA's technical initial-response target applies by service/SLA level, not as a separate email-only promise.

Phone

netherlands: +31 20 316 2880; germany: +49 69 2475 2860; canada: +1 888 909 4932; united states: +1 571 814 3777; technical coverage: The SLA matrix publishes free phone support 24/7 for all four relevant entities; callers should keep customer and ticket numbers available.

Ticket system

access: Authenticated Customer Portal tickets can be tied to VPS, Public Cloud or other products and routed to technical, administrative, data-center or sales departments.; priority: Leaseweb describes authenticated tickets as the most secure and fastest support path.; initial response: Basic 12h; Bronze 4h; Silver 2h; Gold 1h; Platinum 30m for technical support.

Live chat

website: Public website chat is sales-only.; customer portal: Authenticated customers can select a department and start live chat from the Customer Portal.; response target: not_found

Languages: active website languages: English, German, French, Dutch; qualification: These are the current active website/catalog languages. A current matrix guaranteeing live-agent coverage in every language was not found. Hours: technical phone support: 24/7 under the published SLA matrix; netherlands office: 08:30–17:30 CET Monday–Friday; germany office: 09:00–17:30 CET Monday–Friday; canada office: 08:00–17:00 Monday–Friday; united states office: 08:30–17:30 EST Monday–Friday; live chat hours: not_found

What customers say

Recurring praise
  • + Recent positive Trustpilot reviews repeatedly praise stable infrastructure, performance, competitive price-to-performance and responsive, knowledgeable support; some describe long-term use of critical services.
  • + The small G2 set similarly cites reliability, value, data sovereignty and useful Public Cloud security groups.
Recurring complaints
  • Recent critical Trustpilot reviews repeatedly report slow, inconsistent or opaque KYC/order verification and activation delays.
  • Other complaints concern cancellation or contract-change billing, excess-traffic charges and insufficient explanation of account or pricing decisions.
  • G2 has only four seller-level reviews and one is for Leaseweb CDN rather than cloud; Trustpilot is much larger but combines all Leaseweb products and regions. Neither score is a VM-location-specific reliability measurement.

Sources