Huawei Cloud Elastic Cloud Server
www.huaweicloud.com/intl/en-us/product/ecs.html
Founded provider brand launch year: 2016; dedicated cloud business unit year: 2017; verified legal entity incorporation year: not_found; qualification: This is the first-party Huawei Cloud service chronology, not an incorporation date for any regional Sparkoo contracting entity. · provider brand age: 9–10 years because the source gives a year but no anniversary date; calendar year span: 10; dedicated cloud business unit age: 8–9 years because the source gives 2017 but no anniversary date; verified legal entity age: not_found; as of: 2026-07-19 yrs
Legal entity: registration country controls counterparty: Yes; market contracting parties: BR: Sparkoo Technologies Do Brasil Ltda.; CL: Sparkoo Technologies Chile SpA; MX: Sparkoo Technologies Singapore Pte. Ltd. (catch-all row); governing law and court: BR: law: Brazil; court: Court of the City of São Paulo; CL: law: Chile; court: Santiago Courts of Justice; MX: law: Singapore; court: Singapore Court; qualification: Mexico is not an individually listed contracting-party row, so the current catch-all Singapore counterparty and its governing-law row apply.; published data controller or counterparty addresses: BR: Avenida Doutor Chucri Zaidan, S/N, conjunto 252, Edifício EZ Towers, Vila São Francisco, São Paulo/SP, CEP 04711-130; CL: ROSARIO NORTE 530 OF 1101 LAS CONDES; MX counterparty: 1 Changi Business Park Ave 1 #05-01/06 Singapore 486058; official registry numbers or extracts: not_found; qualification: the contracting party displayed in My Account prevails if different
Benchmark offers
Brazil
| Plan | Price /mo | vCPU | RAM | Storage | Transfer | vCPU/€ |
|---|---|---|---|---|---|---|
| t6.small.1 Linux + 40 GiB EVS — LA-Sao Paulo1 Elastic Cloud Server General Computing-Basic T6 · shared | €10.55
≈ $12.03 | 1 | 1 GiB | 40 GB EVS Common I/O (SATA resource code) | 0 TB | 0.09 |
Chile
| Plan | Price /mo | vCPU | RAM | Storage | Transfer | vCPU/€ |
|---|---|---|---|---|---|---|
| t6.small.1 Linux + 40 GiB EVS — LA-Santiago Elastic Cloud Server General Computing-Basic T6 · shared | €6.03
≈ $6.88 | 1 | 1 GiB | 40 GB EVS Common I/O (SATA resource code) | 0 TB | 0.17 |
Mexico
| Plan | Price /mo | vCPU | RAM | Storage | Transfer | vCPU/€ |
|---|---|---|---|---|---|---|
| t6.small.1 Linux + 40 GiB EVS — LA-Mexico City2 Elastic Cloud Server General Computing-Basic T6 · shared | €7.28
≈ $8.30 | 1 | 1 GiB | 40 GB EVS General Purpose SSD V2 | 0 TB | 0.14 |
Platform
- Products
- category: currently_publicly_configurable_customer_administered_full_root_virtual_machines; service: Elastic Cloud Server (ECS); included current physical regions: region id: sa-brazil-1; matrix label: LA-Sao Paulo1; country code: BR; city: São Paulo; ecs sale status: Yes, region id: la-south-2; matrix label: LA-Santiago; country code: CL; city: Santiago; ecs sale status: Yes, region id: la-north-2; matrix label: LA-Mexico City2; country code: MX; city: Mexico City; ecs sale status: Yes; benchmark family: Elastic Cloud Server (ECS) General Computing-Basic T6; benchmark flavor: t6.small.1; benchmark shape: vcpu: 1; memory gib: 1; storage gb: 40; transfer tb: 0; benchmark configuration: Current one-month Linux t6.small.1 plus the public calculator's mandatory 40 GiB system disk; no EIP, public bandwidth or paid image.; t6 characteristics: architecture: x86; family description: General computing-basic; cpu credit restricted: Yes; cpu baseline percent: 10; average cpu baseline percent: 10; initial cpu credits: 30; maximum cpu credits: 144; cpu credits earned per hour: 6; hyper threading: enabled by default; the Service Overview says each vCPU is a CPU-core thread; billing modes: yearly/monthly, pay-per-use, spot; public calculator boundary: T6 exposed: Yes; T7 exposed: No; backend T7 rows ignored: Yes; reason: Backend product rows alone do not establish a current public calculator choice.; root and control: linux initial username: root; authentication: password, key pair; interfaces: Huawei Cloud console, remote SSH or Windows remote desktop, ECS APIs, SDKs, native OpenStack-compatible APIs where documented; network and transfer boundary: No EIP or public bandwidth is selected. Huawei's current creation guide says an ECS without an EIP cannot access the Internet, so included transfer is 0 TB.; service level: single ecs monthly commitment: 99.975%; multi az one region monthly commitment: 99.995%; credit tiers: availability: 99% to commitment; credit: 10% of monthly ECS expenditure, availability: 95% to below 99%; credit: 30% of monthly ECS expenditure, availability: below 95%; credit: 100% of monthly ECS expenditure; claim deadline: within two months after the affected month; last updated: 2025-08-04; backup responsibility: The Customer Agreement assigns online and offline backup operations to the customer.; excluded current matrix regions: region id: na-mexico-1; label: LA-Mexico City1; reason: current official ECS saleStatus is false, region id: sa-peru-1; label: LA-Lima1; reason: current official ECS saleStatus is false, region id: sa-argentina-1; label: LA-Buenos Aires1; reason: current official ECS saleStatus is false
- Operating systems
- source: current anonymous calculator image metadata; selection filter: image family metadata includes T6 and declared minimum RAM is empty or no more than 1024 MiB; per region current choices: region id: sa-brazil-1; country code: BR; count: 53; images: Huawei Cloud EulerOS 2.0 Standard 64 bit, CentOS 8.2 64bit, CentOS 8.1 64bit, CentOS 8.0 64bit, CentOS 7.9 64bit, CentOS 7.8 64bit, CentOS 7.7 64bit, CentOS 7.6 64bit, CentOS 7.5 64bit, CentOS 7.4 64bit, CentOS 7.3 64bit, CentOS 7.2 64bit, CentOS 6.10 64bit, Ubuntu 24.04 server 64bit, Ubuntu 22.04 server 64bit, Ubuntu 20.04 server 64bit, Ubuntu 18.04 server 64bit, Ubuntu 16.04 server 64bit, Debian 12.0.0 64bit, Debian 11.7.0 64bit, Debian 11.6.0 64bit, Debian 11.1.0 64bit, Debian 10.0.0 64bit, Debian 9.0.0 64bit, Debian 8.8.0 64bit, Debian 8.2.0 64bit, OpenSUSE 15.0 64bit, Fedora 30 64bit, AlmaLinux 9.4 64bit, AlmaLinux 9.3 64bit, AlmaLinux 9.0 64bit, AlmaLinux 8.8 64bit, AlmaLinux 8.4 64bit, AlmaLinux 8.3 64bit, Windows Server 2012 R2 Standard 64bit English, Windows Server 2012 R2 Standard 64bit Chinese, Windows Server 2012 R2 Datacenter 64bit English, Windows Server 2012 R2 Datacenter 64bit Chinese, Rocky Linux 9.6 64bit, Rocky Linux 9.5 64bit, Rocky Linux 9.4 64bit, Rocky Linux 9.3 64bit, Rocky Linux 9.2 64bit, Rocky Linux 9.0 64bit, Rocky Linux 8.10 64bit, Rocky Linux 8.8 64bit, Rocky Linux 8.5 64bit, Rocky Linux 8.4 64bit, CentOS Stream 9 64bit, CentOS Stream 8 64bit, CoreOS 2079.4.0 64bit, openEuler 24.03 64bit, openEuler 22.03 64bit, region id: la-south-2; country code: CL; count: 53; images: Huawei Cloud EulerOS 2.0 Standard 64 bit, CentOS 8.2 64bit, CentOS 8.1 64bit, CentOS 8.0 64bit, CentOS 7.9 64bit, CentOS 7.8 64bit, CentOS 7.7 64bit, CentOS 7.6 64bit, CentOS 7.5 64bit, CentOS 7.4 64bit, CentOS 7.3 64bit, CentOS 7.2 64bit, CentOS 6.10 64bit, Ubuntu 24.04 server 64bit, Ubuntu 22.04 server 64bit, Ubuntu 20.04 server 64bit, Ubuntu 18.04 server 64bit, Ubuntu 16.04 server 64bit, Debian 12.0.0 64bit, Debian 11.7.0 64bit, Debian 11.6.0 64bit, Debian 11.1.0 64bit, Debian 10.0.0 64bit, Debian 9.0.0 64bit, Debian 8.8.0 64bit, Debian 8.2.0 64bit, Fedora 30 64bit, AlmaLinux 9.4 64bit, AlmaLinux 9.3 64bit, AlmaLinux 9.0 64bit, AlmaLinux 8.8 64bit, AlmaLinux 8.4 64bit, AlmaLinux 8.3 64bit, Windows Server 2012 R2 Standard 64bit English, Windows Server 2012 R2 Standard 64bit Chinese, Windows Server 2012 R2 Datacenter 64bit English, Windows Server 2012 R2 Datacenter 64bit Chinese, Rocky Linux 9.6 64bit, Rocky Linux 9.5 64bit, Rocky Linux 9.4 64bit, Rocky Linux 9.3 64bit, Rocky Linux 9.2 64bit, Rocky Linux 9.0 64bit, Rocky Linux 8.10 64bit, Rocky Linux 8.8 64bit, Rocky Linux 8.5 64bit, Rocky Linux 8.4 64bit, CentOS Stream 9 64bit, CentOS Stream 8 64bit, CoreOS 2079.4.0 64bit, openEuler 22.03 64bit, openEuler 20.03 64bit, FreeBSD 11.0-RELEASE 64bit, region id: la-north-2; country code: MX; count: 49; images: Huawei Cloud EulerOS 2.0 Standard 64 bit, CentOS 8.2 64bit, CentOS 8.1 64bit, CentOS 8.0 64bit, CentOS 7.9 64bit, CentOS 7.8 64bit, CentOS 7.7 64bit, CentOS 7.6 64bit, CentOS 7.5 64bit, CentOS 7.4 64bit, CentOS 7.3 64bit, CentOS 7.2 64bit, SUSE Linux Enterprise Server 15 SP7 64bit, SUSE Linux Enterprise Server 15 SP5 64bit, SUSE Linux Enterprise Server 15 SP4 64bit, Ubuntu 24.04 server 64bit, Ubuntu 22.04 server 64bit, Ubuntu 20.04 server 64bit, Ubuntu 18.04 server 64bit, Ubuntu 16.04 server 64bit, Debian 12.0.0 64bit, Debian 11.7.0 64bit, Debian 11.6.0 64bit, Debian 11.1.0 64bit, Debian 10.0.0 64bit, Debian 9.0.0 64bit, AlmaLinux 9.4 64bit, AlmaLinux 9.3 64bit, AlmaLinux 9.0 64bit, AlmaLinux 8.8 64bit, AlmaLinux 8.4 64bit, AlmaLinux 8.3 64bit, Rocky Linux 9.6 64bit, Rocky Linux 9.5 64bit, Rocky Linux 9.4 64bit, Rocky Linux 9.3 64bit, Rocky Linux 9.2 64bit, Rocky Linux 9.0 64bit, Rocky Linux 8.10 64bit, Rocky Linux 8.8 64bit, Rocky Linux 8.5 64bit, Rocky Linux 8.4 64bit, CentOS Stream 9 64bit, CentOS Stream 8 64bit, openEuler 24.03 64bit, openEuler 22.03 64bit, openEuler 20.03 64bit, SUSE Linux Server for SAP 15 SP5 64bit, SUSE Linux Server for SAP 15 SP4 64bit; requested release presence: Ubuntu Server 24.04: offered in all three included regions; Debian 12: offered in all three included regions; Debian 13: not_found; benchmark: Linux SKU; the anonymous rating response contains only VM and system-disk line items, with no separate image charge; qualification: Image choices are reported exactly as the live product feed labels them. Old or paid operating systems are not endorsements, and image licensing or checkout constraints can differ from the zero-price Linux benchmark.
- Virtualization
- benchmark hypervisor: KVM; guest type: hardware-virtualized ECS; current service overview platform inventory: KVM, QingTian, Xen (discontinued); qualification: The benchmark is specifically KVM. The broader platform inventory is not represented as applicable to every ECS family or region.
- CPU isolation
- classification: shared; family: General Computing-Basic T6; contention and burst model: The current Service Overview expressly calls T6 a shared ECS restricted by CPU credits. It can burst above baseline while credits remain; after exhaustion, compute performance cannot exceed baseline.; t6 small 1: guest vcpus: 1; vcpus are threads: Yes; cpu baseline percent: 10; average cpu baseline percent: 10; dedicated physical core or thread mapping: not_applicable; host oversubscription ratio: not_found
Features
- App installation service: KooGallery images; capability: third-party images with an OS, application environment and software preinstalled for deployment in a few clicks; availability: current service matrix and ECS creation flow in all three regions; included in benchmark: No✓
- Templates & images service: Image Management Service (IMS); types: public images, private images, shared images, Marketplace images; imports: VHD, VMDK, QCOW2, RAW; capabilities: create private images from cloud servers or external image files, transfer eligible images between accounts, regions or cloud platforms, batch-deploy consistent application systems, manage through console or APIs; availability: IMS saleStatus true in all three included regions✓
- Network orchestration services: VPC: isolated virtual networks, subnets and CIDR management, custom routes, VPC peering, security groups and network ACLs; Auto Scaling: manual, scheduled, periodic and alarm-triggered scaling, unhealthy-instance replacement, ELB attachment; CCE: managed Kubernetes clusters, node and workload autoscaling, SWR and CI/CD integration; interfaces: console, REST APIs, SDKs, native OpenStack APIs where supported; availability: VPC, AS and CCE saleStatus true in all three included regions✓
- Firewall services: name: ECS/VPC security groups; scope: stateful instance ingress and egress rules with current rule templates, name: VPC network ACLs; scope: subnet ingress and egress control, name: Cloud Firewall; scope: internet-border and inter-VPC inspection and access control, name: Web Application Firewall; scope: optional web-application attack protection; availability: CFW and WAF saleStatus true in all three included regions; base benchmark: security group available; paid firewall products are not included in benchmark price✓
- Load balancer service: Elastic Load Balance (ELB); types: dedicated, shared, public-network, private-network; capabilities: traffic distribution across ECS backends, health checks, multi-AZ deployment, Auto Scaling integration, Layer 4 and Layer 7 listeners on supported products; availability: ELB saleStatus true in all three included regions; included in benchmark: No✓
- DNS management service: Domain Name Service (DNS); capabilities: authoritative public-network resolution, private zones associated with VPCs, hybrid-cloud DNS, record-set management, geolocation and weighted routing, reverse lookup for EIPs, REST APIs and SDKs; availability: DNS saleStatus true in all three included regions; domain registration entitlement: not_found; included in benchmark: No✓
- Git integrations first party git provider: CodeArts Repo; ecs workflow: host source in the built-in CodeArts Repo, build with CodeArts Build, deploy a package to a root-access ECS with CodeArts Deploy, automatically run a CodeArts Pipeline when code changes; availability: CodeArts Repo, Build, Deploy, Pipeline and suite saleStatus true in all three regions; named external git providers: GitHub: not_found; GitLab: not_found; Bitbucket: not_found; included in benchmark: No✓
- Container registry first party registry: Software Repository for Container (SWR); interfaces: standard Docker Registry V2 APIs, Docker client, cloud-native APIs; ecs workflow: install Docker on ECS, build an image, and push it to SWR; orchestration: deploy SWR images through Cloud Container Engine (CCE); migration sources: Docker Hub, Quay, Harbor, other Docker Registry V2 repositories; availability: SWR and CCE saleStatus true in all three included regions; included in benchmark: No✓
Support
base: Customer Agreement section 1.8 includes a Basic support plan without additional fees. The current public comparison starts at paid Developer and does not publish the Basic plan's exact technical channel or response target.; paid levels: Developer, Business, Enterprise On-Ramp, Enterprise; guest and backup boundary: Customer controls the guest and is responsible for online and offline backups.; preview boundary: Preview services can be outside SLAs and support.
Email —
Phone ✓
channel: support callback; minimum plan: Business; availability: 24/7 for Business and higher paid plans; base plan public technical number: not_found; sales hotlines not counted as technical support: Yes
Ticket system ✓
channel: authenticated Huawei Cloud service tickets; Developer: technical tickets during business hours; non-technical tickets 24/7; Business and higher: technical and non-technical tickets 24/7; who can submit: unlimited submitters in the current paid-plan comparison; sla claims: filed through the Huawei Cloud user-center ticket route
Live chat ✓
channel: documentation chatbot; human live chat or IM entitlement: not_found for Basic/Developer/Business; Enterprise plan IM groups have regional restrictions and are not represented as website live chat
Languages: Not stated
Hours: Developer: technical channel hours: business hours, 09:00–18:00 local time excluding holidays and weekends; general guidance first response: under 24 business hours; system impaired first response: under 12 business hours; Business: technical channel hours: 24/7 via tickets and callbacks; general guidance first response: under 24 hours; system impaired first response: under 12 hours; production impaired first response: under 4 hours; production unavailable first response: under 1 hour; Enterprise On Ramp: general guidance: under 20 hours; system impaired: under 10 hours; production impaired: under 4 hours; production unavailable: under 45 minutes; business critical unavailable: under 30 minutes; Enterprise: general guidance: under 16 hours; system impaired: under 8 hours; production impaired: under 3 hours; production unavailable: under 30 minutes; business critical unavailable: under 15 minutes; paid plan minimums usd per month: Developer: 26; Business: 90; Enterprise On-Ramp: 5000; Enterprise: 13500; base basic plan hours and response: not_found; response targets are first response not resolution guarantees: Yes
What customers say
2.80
(3)
Trustpilot: 2.8/5 · 3
Recurring praise
- + No recurring positive theme was identifiable in the three-review sample.
- + Tiny brand-wide sample, not ECS-, plan-, region- or country-specific; Trustpilot says reviews may not be representative and does not fact-check individual claims. The profile is unclaimed; no history of asking for reviews.
Recurring complaints
- − poor customer support
- − high prices
- − unexpected or disputed billing
- − missing billing notifications
- − refund and support disputes
- − All three currently visible reviews are one-star; one is from the last 12 months. The displayed 2.8 is Trustpilot's proprietary TrustScore, preserved unchanged rather than replaced with a raw arithmetic mean.
- − Review allegations are customer opinions and were not independently verified.
Sources
- Product Current global region/service matrix — ECS and ancillary sale status — Huawei Cloud, checked 2026-07-19
- Product Current ECS calculator configuration — T6 exposure, KVM image map, 40 GiB minimum and period promotion flags — Huawei Cloud, checked 2026-07-19
- Product Current anonymous ECS product feed — LA-Sao Paulo1, T6 Linux/EVS SKUs and 53 filtered T6-small image choices — Huawei Cloud, checked 2026-07-19
- Product Current anonymous ECS product feed — LA-Santiago, T6 Linux/EVS SKUs and 53 filtered T6-small image choices — Huawei Cloud, checked 2026-07-19
- Product Current anonymous ECS product feed — LA-Mexico City2, T6 Linux/EVS SKUs and 49 filtered T6-small image choices — Huawei Cloud, checked 2026-07-19
- Product Anonymous public-calculator resource rating endpoint — one-month VM and 40 GiB disk totals — Huawei Cloud, checked 2026-07-19
- Docs ECS Service Overview PDF, issue 01 (2026-07-15) — physical-region definition, T6/KVM specifications, shared CPU credits and supported disks — Huawei Cloud, checked 2026-07-19
- Product Current ECS features — burst/general/dedicated-vCPU family boundary and APIs — Huawei Cloud, checked 2026-07-19
- Product Current ECS pricing — yearly/monthly, pay-per-use, spot and separately billed resources — Huawei Cloud, checked 2026-07-19
- Docs Current ECS creation guide — images, KooGallery, VPC, security groups, root/Administrator passwords and EIP boundary — Huawei Cloud, checked 2026-07-19
- Docs Current Linux ECS login guide — root username — Huawei Cloud, checked 2026-07-19
- Product Current VPC product — isolation, subnets, routes, peering, security groups and ACLs — Huawei Cloud, checked 2026-07-19
- Product Current Auto Scaling product — manual/scheduled/periodic/alarm policies and ELB integration — Huawei Cloud, checked 2026-07-19
- Product Current Cloud Firewall product — internet-border and inter-VPC controls — Huawei Cloud, checked 2026-07-19
- Product Current Web Application Firewall product — Huawei Cloud, checked 2026-07-19
- Product Current ELB product — dedicated/shared, public/private, health checks and multi-AZ — Huawei Cloud, checked 2026-07-19
- Product Current DNS product — public/private/hybrid resolution, routing policies, reverse EIP and APIs — Huawei Cloud, checked 2026-07-19
- Product Current IMS product — public/private/Marketplace images, imports, APIs and batch deployment — Huawei Cloud, checked 2026-07-19
- Product Current SWR product — Docker Registry V2 APIs and image management — Huawei Cloud, checked 2026-07-19
- Docs Current SWR quick start — Docker on ECS, push to SWR and deploy with CCE — Huawei Cloud, checked 2026-07-19
- Docs Current SWR migration guide — Docker Hub, Quay, Harbor and Registry V2 sources — Huawei Cloud, checked 2026-07-19
- Product Current CCE product — managed Kubernetes, autoscaling, SWR and CI/CD — Huawei Cloud, checked 2026-07-19
- Product Current CodeArts Repo product — Git-based source hosting — Huawei Cloud, checked 2026-07-19
- Docs Current ECS-based CodeArts pipeline — Repo, Build, Deploy and automatic Pipeline — Huawei Cloud, checked 2026-07-19
- Docs Current Customer Agreement — contracting model, free Basic support, backup responsibility and taxes — Huawei Cloud, checked 2026-07-19
- Support Current support-plan comparison — channels, hours, response targets and prices — Huawei Cloud, checked 2026-07-19
- Support Current support-plan overview — four paid levels and documentation chatbot — Huawei Cloud, checked 2026-07-19
- Docs Current ECS SLA — 99.975% single-ECS, 99.995% multi-AZ, credits and claim deadline — Huawei Cloud, checked 2026-07-19
- Docs Current contracting-party matrix — Chile, Brazil and catch-all Singapore entity — Huawei Cloud, checked 2026-07-19
- Docs Current governing-law and court matrix — Huawei Cloud, checked 2026-07-19
- Docs Current privacy statement — regional data controllers and published addresses — Huawei Cloud, checked 2026-07-19
- Company Official Huawei history — Huawei Cloud launch in 2016 and Cloud BU in 2017 — Huawei, checked 2026-07-19
- Reviews Current HuaweiCloud.com profile — displayed 2.8/5 TrustScore from three reviews — Trustpilot, checked 2026-07-19
- Product Elastic Cloud Server product page — Huawei Cloud, checked 2026-07-22