DonWeb
Legal entity: current cloud terms name: Dattatec.com SRL (DonWeb); current icann registrar record: Dattatec Corp, IANA registrar 1388, Argentina; public contact organization Dattatec.com SRL; privacy notice controller: DATTATEC.COM Hosting Solutions de Veronica Irazoqui, CUIT 27-27115710-5; qualification: The current June 2026 cloud terms use Dattatec.com SRL, and ICANN's current accredited-registrar list independently binds DonWeb's domain, Argentina and IANA 1388 to Dattatec Corp with Dattatec.com SRL as its public contact. DonWeb's still-published privacy notice instead names a sole-proprietor-style controller and says it was last updated in November 2019. These identities are materially inconsistent; a current Argentine corporate-registry extract, definitive contracting tax ID and SRL incorporation date are not_found.
Benchmark offers
Argentina
| Plan | Price /mo | vCPU | RAM | Storage | Transfer | vCPU/€ |
|---|---|---|---|---|---|---|
| Cloud Server Standard 1 vCPU / 1 GiB / 10 GB / 1 TB Cloud Servers · shared | €4.03
≈ $4.60 | 1 | 1 GiB | 10 GB Standard SSD, 300 IOPS; OS image capacity supplied separately | 1 TB | 0.25 |
Platform
- Products
- category: currently_publicly_orderable_administrator_controlled_openstack_cloud_virtual_machines; configurable resources: vcpu: 1, 2, 4, 8, 12, 16; memory gib: 1, 2, 4, 6, 8, 10, 12, 14, 16, 24, 32, 48, 64; valid cpu memory pairs: 27; storage gb: 10–480 in 10 GB increments; storage: Standard SSD at 300 IOPS; contracted capacity is free of OS use because image space is added separately; monthly transfer tb: 1, 2, 3, 4, 5, 6, 8, 10, 15, 30; benchmark configuration: 1 shared vCPU, 1 GiB RAM, 10 GB Standard SSD, 1 TB monthly transfer and the included Backup Standard weekly plan at USD 4.60 per month on the International storefront.; benchmark price derivation: USD 3.60 for vCPU_1_ram_1 + USD 0.05 per GB × 10 + USD 0.50 for 1 TB transfer + USD 0 for Backup Standard = USD 4.60. Every one-month component has zero promotional and coupon discount and zero setup price.; argentina surface boundary: The Argentina storefront's same ordinary one-month components total ARS 10,269.40 including VAT before its current promotional discounts. The promotion is excluded. The benchmark uses the simultaneously public, non-promotional International USD tariff to avoid mixing a promotion or adding an unsupported ARS exchange rate.; orderability: The public configurator exposes the resource matrix, billing period and contract control. Activation of a first service requires identity-document and facial-profile verification. No account, identity check, checkout, payment or order was created during research.; billing and resize: The public catalog offers prepaid 1, 3, 6, 12 and 24 month periods. Six-month and longer periods currently contain discounts and are excluded. CPU, RAM, transfer and licences can be changed with daily proration; disk can only grow, not shrink.; service model: Linux includes SSH root; Windows includes Remote Desktop admin; browser console and administrator-level application credentials are available. The guest remains customer-controlled even though DonWeb monitors infrastructure and offers separately paid engineer tasks.; network: One dedicated IPv4 and one IPv6, 300 Mb/s dedicated symmetric connectivity, uncounted same-node private-LAN traffic, and possible bandwidth restrictions for proxy or streaming workloads.; availability architecture: Provider claims high availability across multiple physical servers and real-time three-copy storage replication. The contractual SLA is separately qualified under support.
- Operating systems
- current minimal images: Alma Linux 8, Alma Linux 9, Ubuntu 22.04, Ubuntu 24.04, Debian 12, Debian 13, Rocky Linux 8, Rocky Linux 9, Windows Server 2022; current click and go image count: 39; current preconfigured images: Ferozo Panel on Alma Linux 8, cPanel & WHM on Alma Linux 9, CloudPanel on Ubuntu 24.04, Easypanel on Ubuntu 24.04, Cyberpanel on Ubuntu 22.04, Node.js 18 on Ubuntu 22.04, Node.js 22 on Ubuntu 24.04, LAMP, LOMP and LEMP stacks on Ubuntu 22.04, MERN, Laravel, WordPress + Cyberpanel, Nextcloud, Odoo, OpenVPN, Strapi, MariaDB, PostgreSQL and MongoDB on Ubuntu 22.04, Ghost, Moodle, Directus, n8n, Supabase, Appwrite, Coolify and Docker on Ubuntu 24.04, OpenClaw on Ubuntu 22.04, Docker on Debian 13; windows boundary: Windows Server 2022 is a current image requiring an optional licence and at least 2 vCPU/2 GiB. Optional SQL Server and hosting-panel licences are outside the benchmark.; rebuild and media boundary: Customers may recreate from the offered catalog. Current terms explicitly prohibit overwriting the instance with an OS or distribution outside that catalog. Customer ISO upload and arbitrary custom images are therefore not claimed.; version boundary: Names and major/minor OS labels are current marketplace data; exact point release, image build/patch date, architecture and upstream support status are not_found unless embedded per-image software metadata expressly supplies them.
- Virtualization
- platform: OpenStack; underlying hypervisor: not_found; qualification: DonWeb's current product comparison labels the virtualization technology OpenStack. OpenStack is a cloud platform rather than proof of KVM, QEMU or another underlying hypervisor, so no hypervisor is inferred.; guest access: Linux SSH root, Windows Remote Desktop admin, and browser VNC/remote console; the current terms describe total and exclusive customer administrative control.; control plane: Customer portal for install/rebuild, start, stop, soft or hard reboot, browser console, password reset, resize, metrics, firewall, LAN, DNS, backups, snapshots and volumes.; live migration: DonWeb's shipped server-state definitions describe live migration between physical hosts as not affecting operation; customer-selectable availability zones, failure domains and migration policy are not_found.; nested virtualization: not_found; public customer api: not_found; OpenStack API terminology in shipped internal state text is not evidence of a documented customer API entitlement
- CPU isolation
- classification: shared; basis: The currently shipped processing option explicitly says 'CPU Intel con uso no dedicado' and recommends it for non-constant workloads. This is explicit contention evidence under the directory methodology.; processor label: Intel; exact model, generation and selectable host are not_found; physical core mapping smt mapping pinning numa policy numeric contention ratio burst credit or sustained use limit: not_found
Features
- App installation provider catalog: 39 currently published Click&Go OS, panel, stack, application, database and container-platform images; guest managed: Full root/admin permits installation and configuration of compatible software within the acceptable-use and catalog-OS restrictions.; minimum resource and licence boundary: Each marketplace image publishes minimum CPU/RAM and required licences; the USD 4.60 benchmark supports only images whose minimum is 1 vCPU/1 GiB and does not include paid Ferozo, cPanel or Windows licences.✓
- Templates & images capabilities: 39 current marketplace images and in-place catalog rebuild, included weekly Backup Standard retaining only the latest copy, restored through the help desk, optional Premium Weekly retaining four copies with self-service restore, optional Premium Daily retaining the latest 30 daily copies with self-service restore, up to two no-charge on-demand snapshots, clone or create another server from a snapshot; snapshot boundary: The current snapshot workflow powers off a running server before capture. Snapshot retention/expiry, export and cross-node or cross-account copy are not_found.; responsibility boundary: General terms still place backup responsibility on the customer and disclaim data loss; included replication and backup claims are not treated as verified recovery objectives.✓
- Network orchestration interfaces: DonWeb customer portal, browser VNC/remote console; capabilities: instance lifecycle, rebuild, password reset, metrics and resource resizing, mandatory public interface with one IPv4 and one IPv6, optional private interface and same-node tenant LAN, upstream virtual firewall, volumes, backups, snapshots and DNS management; private lan: Private interfaces require a reboot to enable or disable; servers must be on the same DonWeb node; private traffic does not consume the transfer quota; the upstream firewall does not cover private traffic.; address boundary: Public IPs are automatically assigned and may geolocate to Argentina or the United States; customers cannot request a specific IP geolocation. Additional IPv4 is generally restricted; additional IPv6 may be requested.; volume boundary: A volume must be on the same node as the Cloud Server. Exact volume price, performance, snapshotting and portability are not_found in the benchmark.; api boundary: No public customer API reference, token workflow, versioning contract, Terraform provider, floating IP, BGP/BYOIP or customer-selected zone was found. Internal shipped endpoints and OpenStack state language are not promoted to a public API.✓
- Firewall service: Included upstream virtual firewall for inbound traffic on the public interface; default policy: Drop for inbound traffic; outbound connections open; rule model: Protocol, one port or range, and authorized source IPs; up to five ports or ranges may be entered in one operation. Image installation creates required initial rules.; private interface boundary: Rules do not apply to the private LAN; a guest firewall is required there.; reserved ports: The current support article reserves UDP 111, TCP/UDP 137, TCP 12679 and UDP 27000–28000. Shipped configuration text has a conflicting UDP 27000–29000/65535 restriction; the conflict is retained and customers should use the live portal/support rule.; ddos: Provider claims layered automatic SYN, ICMP, UDP-flood and bandwidth-attack mitigation in its datacenters and upstream carriers, with severe upstream mitigation within the first five minutes. Thresholds, scrubbing capacity and remedy are not_found.✓
- Load balancer—
- DNS management service: No-additional-cost domain and authoritative-zone management for customers with a Cloud Server, Dedicated Server or DonWeb-registered domain; capabilities: add a domain and bind it to a listed DonWeb server, point a domain to an external server IP, check propagation, add, edit and delete zone records; panel boundary: Domains using Ferozo or cPanel are managed inside that separately installed/licensed panel instead.; record types dnssec anycast zone or query limits sla public api and reverse dns workflow: not_found✓
- Git integrations click and go coolify: DonWeb's current Coolify image and guide document source connections for GitHub, GitLab, Bitbucket and public repository URLs, then deployment from repositories inside the self-hosted guest platform.; optional ferozo: The licensed Ferozo image advertises Git integration; DonWeb documents public HTTPS repositories, private SSH deploy keys, branches and paths, manual deploy and webhook-triggered automatic deploy, with GitHub used in the worked example.; boundary: These are provider-documented workflows inside optional/self-managed guest images. They are not a native DonWeb/OpenStack source connector and are not included as a managed integration in the USD 4.60 benchmark. GitHub Actions or other customer-installed guest tooling is not counted as a separate native entitlement.✓
- Container registry provider: Docker Hub; capability: DonWeb supplies Docker Click&Go images and documents anonymous Docker Hub pulls plus authenticated 'docker login' and 'docker pull' workflows. The Coolify image can deploy Docker images and Compose files.; boundary: This is guest-level container tooling, not a DonWeb-managed registry or native control-plane registry connector. A provider-hosted registry, registry mirroring, image scanning, signing, private-registry list and registry SLA are not_found.✓
Support
base scope: Infrastructure and node/network monitoring plus technical support. DonWeb markets Cloud Servers as managed because it monitors the network and nodes and patches Ferozo, but the customer has total administrative control and remains responsible for guest credentials, OS, applications, configuration, data and backups.; paid engineer boundary: Cloud & IaaS engineer implementation, migration and restoration tasks are separately sold; no such labour is added to the benchmark.; monitoring boundary: Terms condition server monitoring on ping, SNMP, unchanged hostname/reverse mapping and support access keys or credentials. The same terms say DonWeb does not retain root/admin passwords and elsewhere describe exclusive customer control; both boundaries are retained.; sla: Best effort to exceed 99.5% monthly availability for Cloud Servers, using a fixed 720-hour denominator. An outage counts only when all of the customer's instances are inaccessible for at least five continuous minutes due to DonWeb; measurement starts with a correct customer report and rounds each outage up to the next hour.; sla credits: Future-billing credit only: 10% at 99.00–99.49%, 20% at 88.00–98.99%, and 30% below 88%. A ticket with dates, times and evidence must be filed within 30 days of the event. DonWeb evaluates eligibility and its decision is final. Credits are non-refundable, non-transferable and non-cash.; sla exclusions: Scheduled maintenance with at least 24 hours' notice, force majeure, third-party actions including DoS/hacking, customer systems or conduct, Internet/carrier failures, terms violations and the other stated exceptions. General terms separately disclaim continuous availability and require customer backups.; response time target: not_found
ticket transport: The support system sends an email for each team response and permits the customer to reply directly by email.; direct technical support address: not_found; qualification: Public legal, abuse and business-profile addresses are not relabeled as the technical-support mailbox.
service: Mesa de Ayuda / Mis Consultas ticket tracking in the customer area; creation: The AI support chat can collect context and attachments and create a technical ticket; customers then track and respond in Mis Consultas or by email.; first response or resolution target: not_found
service: AI support chat in the DonWeb customer area, personalized when authenticated, with file attachments and ticket escalation; human live chat entitlement: not_found; response target: not_found
What customers say
- + Recent reviews repeatedly describe support as quick, concrete, courteous and effective, including resolution through email and Zendesk chat.
- + A July 2026 reviewer reported that an unexpected automatic renewal was reversed without delay.
- − A 15 July 2026 review describes a frustrating AI-chat loop, 24–48 hour human email delays and misunderstood replies; DonWeb responded that the case was later resolved.
- − The visible recent reviews are mostly unsolicited and brand-wide rather than Cloud-Server-only. Trustpilot says it does not verify individual claims, though it may label confirmed interactions and applies automated integrity screening. The aggregate is customer testimony, not measured service performance.
Sources
- Product Current Argentina Cloud Server configurator and FAQ — physical country, root/admin, resource matrix, shared CPU, networking, backups, HA, firewall and operations — DonWeb, checked 2026-07-18
- Product Current International Cloud Server configurator — non-promotional USD monthly component prices, resources, tax fields and shared-CPU description — DonWeb, checked 2026-07-18
- API Current published nova/yoga image catalog — 39 OS, panel, application, database and container images with minimum resources and licence metadata — DonWeb Cloud Marketplace, checked 2026-07-18
- Product Current DonWeb Cloud versus Hostinger VPS comparison — OpenStack label, high availability, three-copy data and product boundaries — DonWeb, checked 2026-07-18
- Company Terms updated 24 June 2026 — identity/KYC, Cloud control, OS restrictions, monitoring, support hours and 99.5% SLA/credit rules — DonWeb, checked 2026-07-18
- Company Current company history — Rosario 2002 start, 2013 DonWeb name, 2014 Cloud launch and datacenter milestones — DonWeb, checked 2026-07-18
- Company Still-published privacy notice — conflicting controller, CUIT and Buchanan 659 address; stated last update November 2019 — DonWeb, checked 2026-07-18
- Filing Current accredited-registrar list — Dattatec Corp / donweb.com, IANA 1388, Argentina, public contact Dattatec.com SRL — ICANN, checked 2026-07-18
- Docs Cloud Server Firewall — upstream inbound-only virtual firewall, default Drop, rules, private-interface boundary and reserved ports — DonWeb Support, checked 2026-07-18
- Docs Cloud Server private virtual LAN — portal interface, reboot, same-node and firewall boundaries — DonWeb Support, checked 2026-07-18
- Docs Cloud and Dedicated Domains & DNS management — free entitlement, server/external-IP binding, propagation and zone editing — DonWeb Support, checked 2026-07-18
- Docs Cloud Server backups — included Standard Weekly and Premium self-service restore options — DonWeb Support, checked 2026-07-18
- Docs Cloud Server snapshot workflow — portal creation and shutdown confirmation — DonWeb Support, checked 2026-07-18
- Docs Cloud Server resource changes — customer portal, payment step and disk grow-only rule — DonWeb Support, checked 2026-07-18
- Docs Cloud Server volume node boundary — volume and VM must occupy the same node — DonWeb Support, checked 2026-07-18
- Docs DoS and DDoS protection — datacenter and upstream-carrier automatic mitigation with NOC monitoring — DonWeb Support, checked 2026-07-18
- Docs Current Coolify first steps — Click&Go image, Docker, GitHub/GitLab/Bitbucket/public repository sources and Docker-image deployment — DonWeb Support, checked 2026-07-18
- Docs Ferozo Git integration — public HTTPS/private SSH repositories, deploy keys, branch/path, manual deployment and webhooks — DonWeb Support, checked 2026-07-18
- Docs Docker Cloud workflow — Click&Go images, Docker Hub images, authenticated login and pull — DonWeb Support, checked 2026-07-18
- Support Support contact article updated 17 July 2026 — AI chat, ticket creation, attachments, Mis Consultas, email notifications and reply-by-email — DonWeb Support, checked 2026-07-18
- Reviews DonWeb profile — 4.6/5 from 1,257 reviews with current July 2026 support narratives and platform-verification boundary — Trustpilot, checked 2026-07-18