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DataHouse / eTop

datahouse.pl Warsaw Founded 2000 · 26 yrs
4.21 (19)

Legal entity: registered name: eTop sp. z o.o.; trading brand: DataHouse.pl; regon: 016310320; nip: 522-25-50-755; krs: 0000029426; identity boundary: DataHouse.pl is the current hosting and data-center brand. eTop sp. z o.o. is the operator and contracting party named in the current site footer, VPS regulations, general regulations and eTop contact page.

Benchmark offers

Poland

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
VPS 1 vCPU / 1 GiB / 50 GB SSD — indefinite duration
DataHouse configurable VPS / public cloud · guaranteed
€6.06
≈ $6.92
1 1 GiB 50 GB
SSD virtual-disk allocation
Unmetered 0.16
VPS 1 vCPU / 1 GiB / 50 GB NVMe — indefinite duration
DataHouse configurable VPS / public cloud · guaranteed
€7.93
≈ $9.05
1 1 GiB 50 GB
NVMe virtual-disk allocation
Unmetered 0.13
VPS 2 vCPU / 2 GiB / 100 GB SSD — indefinite duration
DataHouse configurable VPS / public cloud · guaranteed
€10.03
≈ $11.44
2 2 GiB 100 GB
SSD virtual-disk allocation
Unmetered 0.20
VPS 4 vCPU / 4 GiB / 200 GB SSD — indefinite duration
DataHouse configurable VPS / public cloud · guaranteed
€17.96
≈ $20.49
4 4 GiB 200 GB
SSD virtual-disk allocation
Unmetered 0.22
VPS 8 vCPU / 8 GiB / 400 GB SSD — indefinite duration
DataHouse configurable VPS / public cloud · guaranteed
€33.82
≈ $38.58
8 8 GiB 400 GB
SSD virtual-disk allocation
Unmetered 0.24
VPS 16 vCPU / 16 GiB / 1000 GB SSD — indefinite duration
DataHouse configurable VPS / public cloud · guaranteed
€71.14
≈ $81.14
16 16 GiB 1,000 GB
SSD virtual-disk allocation
Unmetered 0.22
VPS 16 vCPU / 64 GiB / 1000 GB SSD — indefinite duration
DataHouse configurable VPS / public cloud · guaranteed
€138.32
≈ $157.76
16 64 GiB 1,000 GB
SSD virtual-disk allocation
Unmetered 0.12
VPS 16 vCPU / 64 GiB / 1000 GB NVMe — indefinite duration
DataHouse configurable VPS / public cloud · guaranteed
€149.04
≈ $170.00
16 64 GiB 1,000 GB
NVMe virtual-disk allocation
Unmetered 0.11

Platform

Products
name: DataHouse VPS / public-cloud virtual server; category: currently_publicly_orderable_administrator_controlled_kvm_virtual_machine; location: DataHouse server room, Warsaw, Poland; orderability: The live unauthenticated configurator exposes the full resource and software selector, returns current component and total prices, accepts subscriber details and changes its final action to Order for the indefinite-duration option. Payment is collected after that order/contract path rather than through immediate PayU checkout. No order was submitted during verification. This is a public fixed-price order path, not a bespoke quotation form.; provisioning: The current product page says the server is prepared within one business day. The configurator currently exposes selectable, priced resources rather than an out-of-stock notice.; configuration space: vcpu: minimum: 1; maximum: 16; step: 1; indefinite monthly pln including base formula: PLN 26 at 1 vCPU, PLN 30 at 2 vCPU, then PLN 5 for each additional vCPU from 3 through 16; 16 vCPU is PLN 100 before RAM and storage additions; memory gib: minimum: 1; maximum: 64; step: 1; indefinite monthly addition formula: PLN 0 at 1 GiB; PLN 7 at 2 GiB; from 3 through 64 GiB, PLN 7 + PLN 6 × (GiB − 2), yielding PLN 379 at 64 GiB; storage: type: SSD; minimum gb: 50; maximum gb: 1000; step gb: 50; indefinite monthly addition formula: 50 GB included; PLN 6 per additional 50 GB, yielding PLN 114 at 1000 GB, type: NVMe; minimum gb: 50; maximum gb: 1000; step gb: 50; indefinite monthly addition formula: PLN 8 per 50 GB from the first 50 GB, yielding PLN 160 at 1000 GB; network: Symmetric 1 Gb/s with no transfer limit; addresses: The current configurator permits one through five IP addresses; every tested quantity returned a zero component amount. Address protocol/version, allocation conditions and any future recurring fee are not documented by the reviewed public sources.; ordinary billing options: duration: one month; minimum monthly pln net: 51; minimum total pln net: 51, duration: indefinite; minimum monthly pln net: 26; minimum total boundary: Public order/contract flow; the configurator does not collect immediate online payment for this option, duration: 12 months; minimum monthly pln net: 24.75; minimum total pln net: 297, duration: 24 months; minimum monthly pln net: 22.5; minimum total pln net: 540, duration: 36 months; minimum monthly pln net: 20.25; minimum total pln net: 729; billing boundary: All configurator amounts are labelled net. The 12-, 24- and 36-month reductions are ordinary term commitments, not temporary promotions. The directory uses the PLN 26 indefinite-duration fixed monthly amount because it is publicly orderable without a fixed term; the PLN 51 one-month option is retained here as a distinct ordinary duration but does not replace the cheaper no-fixed-term benchmark. No activation amount was returned.; representative indefinite monthly configurations pln net: vcpu: 1; memory gib: 1; storage gb: 50; storage type: SSD; monthly pln: 26, vcpu: 1; memory gib: 1; storage gb: 50; storage type: NVMe; monthly pln: 34, vcpu: 2; memory gib: 2; storage gb: 100; storage type: SSD; monthly pln: 43, vcpu: 4; memory gib: 4; storage gb: 200; storage type: SSD; monthly pln: 77, vcpu: 8; memory gib: 8; storage gb: 400; storage type: SSD; monthly pln: 145, vcpu: 16; memory gib: 16; storage gb: 1000; storage type: SSD; monthly pln: 305, vcpu: 16; memory gib: 64; storage gb: 1000; storage type: SSD; monthly pln: 593, vcpu: 16; memory gib: 64; storage gb: 1000; storage type: NVMe; monthly pln: 639; backup options: The binding VPS regulations require at least one backup every seven days and retention of at least the newest copy on separate physical resources for this public-cloud VPS. Separately, the configurator permits one through seven automatic copy slots and one through seven manual copy slots as priced add-ons. Those optional slots are not presented as the baseline contractual entitlement.; one month optional components pln net: automatic backup copy slots 1 to 7: 10.9, 16.35, 21.8, 26.1, 30.3, 38.5, 44; manual backup copy slots 1 to 7: 16.5, 22, 27.5, 33, 38.5, 44, 49.5; virtual router switch firewall vpn: 88; system administration up to five events per month: 434.5; windows server standard: 135; plesk web admin: 50; plesk web pro: 75; plesk web host: 125; cpanel solo admin pro premier: 80, 125, 180, 270; sql server standard: 1990; optional price boundary: Optional component amounts were queried on the one-month-duration base configuration and are not asserted to remain identical on the indefinite or committed terms. Current backend results for CyberPanel, OLSPanel, Webuzo, Webmin and the tested open-source databases were zero. DirectAdmin displayed inconsistent page and backend amounts and is not normalized as free or assigned a benchmark price.
Operating systems
current base images: AlmaLinux 9, AlmaLinux 8, Windows Server Standard 2025, Windows Server Standard 2022, Windows Server Standard 2019, Ubuntu 24.04 LTS, Ubuntu 22.04 LTS, Ubuntu 20.04 LTS, Debian 12, Debian 11, Debian 10; current control panel choices: CyberPanel: 2.3 build9, 2.3.8, 2.3.7; OLSPanel: 2.0.6, 2.0.5, 2.0.4; Plesk: Web Admin, Web Pro, Web Host; Webuzo: 4.4.x, 4.3.x, 4.2.8; Webmin: 2.303, 2.203, 2.111; cPanel: Solo, Admin, Pro, Premier; DirectAdmin: Selectable, but current rendered and backend prices conflict; current database choices: Microsoft SQL Server: Express, Standard; Percona Server: 8.0.42-33, 8.0.41-32, 8.0.40-31; MariaDB: 12.0.1, 11.8.2, 11.8.1; MySQL: 9.1, 9.0, 8.4, 8.3; PostgreSQL: 17.5.1, 17.4.1, 17.2.1; provider installation: The regulations say eTop pre-installs software listed in the contract and, on request, compatible open-source software. The live configurator exposes OS, panel and database installation choices.; reinstall: Available through a one-off order or separate administration agreement; a default self-service reinstall control was not found.; custom iso: not_found; customer machine images: not_found; windows license boundary: Windows Server Standard is a paid current selector. The reviewed public sources do not publish core-count licensing mechanics, activation method, downgrade rights or bring-your-own-license terms.
Virtualization
hypervisor: KVM; basis: The current DataHouse PCI-DSS cloud scope explicitly identifies KVM as the hypervisor. The current VPS page co-labels the service as VPS/cloud, while the binding VPS regulations define the product as a logically separated virtual server on a public-cloud physical platform. This combination supports KVM attribution to the current VPS product without inferring the host topology.; guest access: The 2025 VPS regulations require the operator to provide the administrator/root password for a virtual server in the public cloud. The customer administers the guest operating system and applications.; resource isolation: The current product promises isolated or dedicated resources and the regulations require the contracted resources plus logical separation from other subscribers. Neither source promises an exclusive physical host or dedicated physical CPU core.; provisioning and reinstall: The operator installs contracted software before delivery. Reinstallation is not an included self-service entitlement in the reviewed terms; it requires a one-off order or a separate system-administration agreement.; backup: At least weekly, with at least the latest copy kept on separate physical resources under the binding VPS regulations. Optional automatic and manual copy slots are separately configurable.; public api or documented infrastructure as code: not_found; self service power console snapshot clone or resize controls: not_found
CPU isolation
classification: guaranteed; basis: The current product describes dedicated resources, and the binding regulations require eTop to supply the contracted virtual-server resources and maintain logical separation. That supports assured virtual CPU allocation. The reviewed first-party sources do not explicitly say that a vCPU is an exclusive physical core, pinned core, hardware thread, non-oversubscribed core or free from contention, so the stronger dedicated classification is not used.; physical core mapping: not_found; hardware thread or smt mapping: not_found; pinning or numa policy: not_found; processor model: not_found; numeric oversubscription ratio: not_found; sustained use or throttling policy: not_found

Features

  • App installation guest managed: The customer receives root/Administrator credentials and can install compatible software in the guest.; provider preinstallation: The binding regulations cover contracted software and compatible open-source software on request. The current configurator offers control-panel and database installations plus a paid system-administration option.; management boundary: The base VPS is self-managed above the virtualization layer. The optional administration product covers up to five events per month on the one-month selector; no unlimited managed-service entitlement is inferred.
  • Templates & images provider images: Eleven current versioned AlmaLinux, Windows Server Standard, Ubuntu and Debian choices are selectable in the live configurator.; software templates: Versioned panels and databases can be selected for provider installation.; reinstall: A one-off order or administration agreement is required under the reviewed terms; default self-service rebuild is not established.; snapshots: not_found; custom iso: not_found; customer machine images or cloning: not_found
  • Network orchestration network: The current product includes a symmetric 1 Gb/s connection with unlimited transfer.; addresses: One through five IP addresses are selectable and returned zero-priced components in the tested configurations; protocol/version and allocation terms are not documented.; optional virtual network device: The one-month configurator offers a combined virtual router, switch, firewall and VPN component for PLN 88 net monthly.; control boundary: The public configurator proves that the virtual network device is offered, but does not say whether the customer receives a self-service topology/API, a preconfigured appliance or a provider-managed implementation.; private network vpc vlan floating ip bgp byoip nat gateway reverse dns or public api: not_found
  • Firewall guest firewall: The current PCI-DSS cloud description places virtual-machine operating system, application and VM-firewall administration with the customer.; provider protection: The VPS regulations say general DDoS protection applies to covered services. No capacity, protocol matrix, attack threshold, scrubbing location, exclusions or service credit is published in the reviewed material.; optional network device: The configurator offers the combined virtual router, switch, firewall and VPN component. Its firewall engine, rule model and management boundary are not publicly specified.; native security groups or standalone self service cloud firewall: not_found
  • Load balancer
  • DNS management service: eTop publishes a domain-registration, IP-allocation and DNS-entry contact path, while DataHouse exposes SecDNS as a current company tool/service.; vps boundary: This establishes that the provider offers DNS management, but not that authoritative DNS, reverse DNS or SecDNS is bundled with a VPS, integrated into its configurator or exposed through a VM API. No included zone/record allowance, anycast topology, DNSSEC entitlement or SLA is inferred.
  • Git integrations
  • Container registry

Support

base scope: The base customer administers the guest operating system, applications, data and VM firewall. Without a separate administration agreement, eTop's included work is at the virtualization layer except where the guest OS interacts with the hypervisor.; optional administration: The current one-month configurator offers system administration covering up to five events per month for PLN 434.50 net monthly. An event definition, unused-event rollover and response/resolution targets were not found.; backup: The public-cloud VPS regulations require at least weekly backup and at least the newest copy on separate physical resources. Additional automatic and manual copy slots are paid configurator options.; availability boundary: Current marketing uses high-SLA and 100% SLA wording, but the reviewed binding documents do not define a 100% VPS measurement scope and remedy. General terms cover outage liability/credits and limitations; marketing is not converted into an unconditional availability guarantee.; response and resolution targets: not_found; the general 30-day complaint-response deadline is a complaint-processing rule, not an incident first-response or repair SLA; delivery: The current product page says the server is ready within one business day.; network operations: General terms state that contract-listed connection speed is provided at no less than 100%, subject to any CIR or related contractual parameter, and describe network-resource monitoring and DDoS-related traffic management. The public configurator does not expose a numeric CIR.

Email

addresses: dh@etop.pl, dt@etop.pl, dat@etop.pl; scope: DataHouse contact, eTop technical matters, and domain/IP/DNS matters respectively. No email-specific first-response target is published.

Phone

numbers: +48 22 578 0 333, +48 22 578 01 00; scope: The first is the published DataHouse contact number. The configurator identifies the second as a round-the-clock expert contact. No call-answer or resolution target is published.

Ticket system
Live chat
Languages: public site and order interfaces: Polish, English, Ukrainian; staffed human support languages: not_found; translated site/order interfaces do not by themselves prove agent-language coverage or contractual availability Hours: advertised availability: 24/7 expert/support availability; boundary: The product and configurator advertise round-the-clock access to support or an expert, but the reviewed terms do not attach a channel-specific staffed schedule, contractual first-response time or resolution time.

What customers say

4.21 (19) RatingCaptain aggregate of Google reviews: 4.2/5 · 19
Recurring praise
  • + The attributable written customer narratives visible on the aggregate describe a solid data center and professional service.
  • + The positive remarks concern the company or facility generally; they do not verify the benchmark VPS shape, indefinite order flow, CPU assurance, backups or support response.
Recurring complaints
  • Two visible one-star entries contain no written explanation, so no specific recurring service failure can be substantiated from them.
  • The profile is unverified, says its reviews originate externally from Google and reports a last data update of 2 April 2022. Only five individual entries were exposed in the inspected HTML, one positive narrative appears staff- or owner-authored, and the 19-review aggregate is stale and not VPS-specific.

Sources