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WebHouse

www.webhouse.sk Trnava Founded 2007 · 19 yrs
1.50 (1)

Legal entity: WebHouse, s.r.o.

Benchmark offers

Slovakia

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
server M
Unmanaged virtual servers · guaranteed
€20.27
≈ $23.12
Term commitment
2 2 GiB 50 GB
NVMe
Unmetered 0.10
server L
Unmanaged virtual servers · guaranteed
€40.54
≈ $46.24
Term commitment
4 4 GiB 100 GB
NVMe
Unmetered 0.10
server XL
Unmanaged virtual servers · guaranteed
€81.08
≈ $92.48
Term commitment
8 8 GiB 200 GB
NVMe
Unmetered 0.10
server XXL
Unmanaged virtual servers · guaranteed
€162.17
≈ $184.97
Term commitment
16 16 GiB 400 GB
NVMe
Unmetered 0.10

Platform

Products
qualifying family: name: Unmanaged virtual servers; category: currently_publicly_orderable_customer_administered_virtual_machines; fixed plans: name: server M; resources: vcpu: 2; memory gib: 2; storage gb: 50; storage type: NVMe; ipv4: 1; transfer: unlimited; monthly price by payment interval eur net: annual: 20.27; semiannual: 21.27; quarterly: 22.27; monthly: 23.27, name: server L; resources: vcpu: 4; memory gib: 4; storage gb: 100; storage type: NVMe; ipv4: 1; transfer: unlimited; monthly price by payment interval eur net: annual: 40.54; semiannual: 41.54; quarterly: 42.54; monthly: 43.54, name: server XL; resources: vcpu: 8; memory gib: 8; storage gb: 200; storage type: NVMe; ipv4: 1; transfer: unlimited; monthly price by payment interval eur net: annual: 81.08; semiannual: 82.08; quarterly: 83.08; monthly: 84.08, name: server XXL; resources: vcpu: 16; memory gib: 16; storage gb: 400; storage type: NVMe; ipv4: 1; transfer: unlimited; monthly price by payment interval eur net: annual: 162.17; semiannual: 163.17; quarterly: 164.17; monthly: 165.17; orderability: A fresh anonymous storefront session accepted all four exact unmanaged tuples into one cart. The API returned a nonzero ordinary monthly recurrence for every fixed plan, one year as the selected period and both net and 23%-VAT amounts.; common configuration: Full customer root control, customer-selected Linux distribution, one dedicated static IP, unlimited monthly transfer, guaranteed resources, free activation, optional management and optional backup. Aggregate server connectivity is advertised as SIX 100 Gbps, NIX 100 Gbps and 10 Gbps transit; no per-VM port rate is published.; trial boundary: The product page offers seven free trial days. That acquisition benefit is excluded from every benchmark, which uses the ordinary recurring price.; configurable family: name: Virtual server — custom configuration; category: current_public_configurator_cataloged_but_not_benchmarked; visible range: vcpu: 1–32; memory gib: 1–64; storage gb: 20–1200 NVMe; published annual interval start eur net per month: 10.22; minimum visible tuple: vcpu: 1; memory gib: 1; storage gb: 20; storage type: NVMe; benchmark boundary: The current client code computes EUR 10.22 for the visible minimum and the public price list repeats 'from EUR 10.22'. A fresh API session accepted that tuple, but cart/list returned a zero recurring amount for the custom item while returning nonzero recurrence for all fixed plans. The custom family is therefore documented but not emitted as a comparable offer until its binding recurring charge can be reconciled.; optional services: managed setup: EUR 5 net per month; management through Setup is optional.; daily backup: EUR 0.36 net per selected GB; the live order model exposes management and backup as independent switches.; management copy conflict: General managed-VPS copy mentions automated backups, while the price list and order model price backup separately. No included backup is attributed to the unmanaged benchmark or inferred from the general copy.; provider claimed customer scale: customers: 23511; scope: Current About page count across the provider's full domain, hosting and server business; not a VPS-only or independently audited customer count.
Operating systems
unmanaged: The customer chooses a Linux distribution during provisioning.; exact current distribution names and versions: not_found; windows bsd custom iso or bring your own image: not_found; managed: Provider-managed Setup environment; its underlying distribution and version are not_found.
Virtualization
technology: not_found; service type: isolated virtual private server with a separate operating-system instance; unmanaged customer control: full root access, customer-selected Linux distribution, installation and configuration of compatible customer software, customer administration and maintenance, guest system and network configuration; optional managed control: Setup-based provider management is available for EUR 5 net per month.; power console reinstall snapshot clone rescue custom iso or public compute api: not_found
CPU isolation
classification: guaranteed; basis: The current official VPS guidance says CPU, RAM, disk performance and network resources are reserved and unavailable to another customer. It describes a 2-vCPU plan as performance corresponding to two cores, but does not promise exclusive physical cores, SMT threads or CPU pinning; the directory therefore classifies it as guaranteed rather than dedicated.; contention ratio burst policy host cpu model or sustained use limit: not_found

Features

  • App installation guest managed: Full root permits the customer to install and configure compatible software and run custom services.; managed assistance: The official managed comparison lists software installation, monitoring, troubleshooting and operating-system updates within the managed service.; native one click application marketplace: not_found
  • Templates & images operating system images: A Linux-distribution selector is stated for unmanaged provisioning; exact currently selectable names and versions are not_found.; application images private templates snapshots or custom iso: not_found
  • Network orchestration guest networking: The customer can configure guest network parameters with full root control.; addressing: One dedicated static IP is included with each VPS; additional addresses are described as available without a public quantity, price or justification policy.; scaling: CPU, RAM and disk can be increased without migrating to another hosting plan; the exact workflow and downtime semantics are not_found.; native vpc private network security groups reverse dns bgp or network api: not_found
  • Firewall guest managed: Full root and the stated ability to apply customer security measures permit an in-guest firewall.; managed assistance: The current VPS page says administrators advise on security; the exact included firewall task scope is not_found.; native provider edge firewall or security groups: not_found
  • Load balancer scope: The official managed-versus-unmanaged article names load balancing among advanced managed-VPS functions.; included status price algorithms health checks topology self service or sla: not_found; it is not attributed to the unmanaged benchmark price
  • DNS management separate domain service: For domains registered at WebHouse, Setup provides free self-service DNS-record management or delegation to customer-selected name servers.; vps bundle reverse dns record types api dnssec or zone limits: not_found
  • Git integrations
  • Container registry

Support

unmanaged base: The customer has full control and is responsible for guest administration and maintenance; provider support is described as limited/basic.; managed option: EUR 5 net per month adds Setup-based management. Official help copy lists monitoring, troubleshooting, software installation, operating-system updates and baseline security work.; backup boundary: Backup remains a separate live order switch at EUR 0.36 net per selected GB despite broader managed-product copy mentioning backups.; availability: The product page advertises continuous automated and administrator monitoring but publishes no VPS measurement formula, service-credit schedule, RPO, RTO or response-time SLA.

Email

address: webhouse@webhouse.sk; scope: helpdesk and technical matters

Phone

number: +421 2 70 70 90 90; technical support hours: Monday–Friday 07:30–19:00; weekends and public holidays 09:00–16:00

Ticket system
Live chat

scope: The current VPS comparison expressly lists chat as a technical-support channel.; availability: not_found

Languages: Current official product, company and contact material is published in Slovak and English; a binding live-agent language matrix is not_found. Hours: The VPS page advertises 24/7 professional technical support and administrators every day, including weekends and holidays. The contact page separately limits the published technical-support phone line to 07:30–19:00 weekdays and 09:00–16:00 weekends/holidays; no channel-specific overnight response commitment is published.

What customers say

1.50 (1) WHTop: 1.5/5 · 1
Recurring praise
Recurring complaints
  • The only visible review is an anonymous 14 October 2021 service-wide complaint from a visitor claiming one to two years of hosting; it criticizes the provider's technology as dated.
  • WHTop reports 3/10 from one opposed visitor review. It does not show independent identity or purchase verification, the review is not VPS-specific and it is nearly five years old, so the normalized 1.5/5 score is a very weak customer-opinion signal rather than a current reliability measurement.

Sources