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VPSLab

vpslab.cloud Founded 2025 · 1 yrs
4.30 (8)
Germany 3 Netherlands 2

Benchmark offers

Germany

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Windows RDP Starter
Windows RDP · guaranteed
€4.99
≈ $5.69
1 4 GiB 30 GB
NVMe SSD
 Unmetered 0.20
Storage Start
Storage VPS · not_found
€7.90
≈ $9.01
1 2 GiB 400 GB
not_found
 Unmetered 0.13
Linux VPS Lite
Linux VPS · guaranteed
€8.99
≈ $10.25
2 12 GiB 60 GB
NVMe SSD
 Unmetered 0.22

Netherlands

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Windows RDP Starter
Windows RDP · guaranteed
€4.99
≈ $5.69
1 4 GiB 30 GB
NVMe SSD
 Unmetered 0.20
Linux VPS Lite
Linux VPS · guaranteed
€8.99
≈ $10.25
2 12 GiB 60 GB
NVMe SSD
 Unmetered 0.22

Platform

Products
name: Linux VPS; category: currently_orderable_full_root_kvm_virtual_machine; in scope locations: Germany (city not published), Netherlands (city not published); current standard monthly plans eur: tier: Lite; vcpu: 2; memory gib: 12; storage gb: 60; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 8.99, tier: Prime; vcpu: 4; memory gib: 16; storage gb: 100; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 16.99, tier: Advanced; vcpu: 6; memory gib: 24; storage gb: 120; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 29.99, tier: Ultra; vcpu: 8; memory gib: 32; storage gb: 160; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 39.99, tier: Titan; vcpu: 12; memory gib: 64; storage gb: 300; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 64.99; availability boundary: Every current first-party plan card says Available in NL & DE and links to a tier-specific deployment route. No city, facility address, stock counter or country-specific surcharge is published on the card. The Terms allow delayed activation when capacity or IP addresses are temporarily unavailable.; network boundary: The product data labels transfer Unmetered @ 1Gbps. The Terms separately permit suspension above 1 TB/day, prohibit sustained excessive use above 100 Mbps and permit suspension for prolonged 100% vCore use. Unmetered therefore does not mean unrestricted dedicated throughput., name: Windows RDP; category: currently_orderable_administrator_controlled_virtual_machine; in scope locations: Germany (city not published), Netherlands (city not published); current standard monthly plans eur: tier: Starter; vcpu: 1; memory gib: 4; storage gb: 30; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 4.99, tier: Basic; vcpu: 3; memory gib: 6; storage gb: 40; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 8.99, tier: Standard; vcpu: 4; memory gib: 8; storage gb: 80; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 14.99, tier: Plus; vcpu: 6; memory gib: 14; storage gb: 80; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 17.99, tier: Pro; vcpu: 8; memory gib: 32; storage gb: 150; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 37.99, tier: Elite; vcpu: 16; memory gib: 48; storage gb: 200; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 54.99, tier: Titan; vcpu: 24; memory gib: 64; storage gb: 300; storage type: NVMe SSD; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 79.99; availability boundary: Every current first-party plan card says Available in NL & DE and links to a tier-specific deployment route. The homepage's United States label appears inside an illustrative client-area mockup, while the actual current Windows product cards name only NL and DE; the mockup is not counted as US availability.; license boundary: The product FAQ says Windows systems are genuine, licensed and activated, but the current Terms say Windows Server editions are 180-day trials and that VPSLab does not provide Windows licenses. The contractual limitation controls this record: no durable Windows license entitlement is inferred from the plan price., name: Storage VPS; category: currently_orderable_full_root_kvm_virtual_machine; in scope locations: Germany (country-level attribution; exact city not published); current standard monthly plans eur: tier: Storage Start; vcpu: 1; memory gib: 2; storage gb: 400; storage type: not_found; port mbps: 100; transfer: unmetered subject to Terms fair-use limits; monthly: 7.9, tier: Storage Basic; vcpu: 1; memory gib: 4; storage gb: 700; storage type: not_found; port mbps: 400; transfer: unmetered subject to Terms fair-use limits; monthly: 14.9, tier: Storage Business; vcpu: 4; memory gib: 8; storage gb: 1000; storage type: not_found; port mbps: 600; transfer: unmetered subject to Terms fair-use limits; monthly: 29.9, tier: Storage Pro; vcpu: 6; memory gib: 16; storage gb: 1400; storage type: not_found; port mbps: 1000; transfer: unmetered subject to Terms fair-use limits; monthly: 59.9, tier: Storage Ultra; vcpu: 8; memory gib: 24; storage gb: 2400; storage type: not_found; port mbps: 2000; transfer: unmetered subject to Terms fair-use limits; monthly: 109.9; location boundary: The live first-party storage page publishes the complete plan matrix and active order links but no location. VPSBenchmarks' current provider record localizes VPSLab's data-center footprint to Germany and includes Storage VPS in its plan table. Storage is therefore benchmarked only in Germany; Netherlands availability is not inferred from the separate Linux/Windows cards.; storage boundary: The page says RAID protects against drive failure but does not identify HDD, SSD or another medium. RAID is not a backup, and the Terms explicitly require customers to maintain independent copies., name: Dedicated servers, game servers and Minecraft hosting; category: adjacent_or_nonqualifying_services; service model: Dedicated servers are bare metal. Managed game-server products do not by themselves establish customer root control of a general-purpose guest VM. They are not benchmarked here; reviews may nevertheless cover them as part of the broader VPSLab profile.
Operating systems
linux named images: Ubuntu, Debian, CentOS Stream, AlmaLinux, Rocky Linux; linux catalog boundary: The current page says more than ten additional distributions are available but does not name them. It also says support may accommodate a requested version or different OS; request-based possibilities are not counted as standard images.; windows named images: Windows Server 2016, Windows Server 2019, Windows Server 2022, Windows Server 2025; windows on request: Windows 10 Pro, Windows 11 Pro; windows license boundary: The product page's fully activated/genuine-license claim conflicts with Terms that specify 180-day trial editions and no provider-supplied license. No durable license is represented.; storage images: A range of Linux distributions including Ubuntu, Debian and CentOS is stated; exact versions are not published.; custom iso: not_found
Virtualization
hypervisor: KVM is explicit for Linux VPS and Storage VPS; the current Windows page establishes a virtual server with full Administrator control but does not name its hypervisor.; guest access: Linux and Storage plans provide full root/SSH access. Windows plans provide full Administrator access over RDP and permit compatible software installation.; customer control plane: VPSBenchmarks identifies WHMCS and Virtualizor, SSH-key setup, monitoring charts, reverse DNS and a mobile-friendly interface. First-party pages say CPU, RAM or storage upgrades can be initiated in the client portal and that reinstallations are available.; backup boundary: Linux and Windows marketing claim regular automated backups, but the current Terms explicitly say VPSLab provides no customer backups and requires customers to maintain their own copies. The contractual duty controls, so no provider backup entitlement or retention is recorded.; public customer api: not_found
CPU isolation
benchmark classification: guaranteed for Linux VPS and Windows RDP; not_found for Storage VPS; basis: The current Linux and Windows comparison tables label their vCPUs Guaranteed Cores. Provider-supplied directory copy calls them dedicated vCores, but no exclusive physical-core or complete SMT-sibling mapping is published. Under the directory's strict rule, dedicated-vCore wording without physical exclusivity remains guaranteed rather than dedicated. Storage cards only say vCore and publish no allocation guarantee.; processors: Linux and Windows cards say Xeon / EPYC; the current pages do not promise a specific model per tier.; physical core mapping: not_found; hardware thread mapping: not_found; numeric oversubscription ratio: not_found

Features

  • App installation guest managed: Full root or Administrator access permits ordinary compatible software installation inside the guest.; provider marketplace: not_found; scope boundary: The official pages cite examples such as Apache, Nginx, NFS, FTP, SFTP and Nextcloud as customer-configured workloads. This is not represented as a one-click application catalog.
    ✓
  • Templates & images os images: Current Linux, Windows and Storage pages expose the named operating-system choices recorded under operating systems.; reinstall: The Terms allow unlimited Linux and Windows reinstallations, either by the customer where competent or by technicians.; snapshots: not_found; custom iso: not_found; backup entitlement: Marketing backup claims conflict with the contractual no-backup/customer-copy duty and are not counted.
    ✓
  • Network orchestration panel: WHMCS and Virtualizor provide the current customer control plane. VPSBenchmarks reports SSH-key setup, monitoring charts, reverse DNS and a mobile-friendly UI; first-party FAQs say upgrades can be initiated in the client portal.; traffic: Linux and Windows advertise unmetered 1 Gbit/s ports. Terms cap traffic at 1 TB/day before possible suspension and prohibit prolonged excessive use above 100 Mbps; plan-specific Storage ports range from 100 Mbps to 2 Gbit/s under the same general Terms.; ddos: Always-on DDoS protection is included, but Terms disclaim responsibility for DDoS-caused outages and describe mitigation as best effort using OVH.IT protection rather than a quantified per-plan guarantee.; ipv6: VPSBenchmarks reports no IPv6 support.; public customer api: not_found
    ✓
  • Firewall included: The current first-party pages advertise enterprise-grade firewall rules/network isolation on every plan.; panel control: VPSBenchmarks reports management of ACCEPT and DROP rules on selected ports in either direction.; boundary: No rule-count limit, stateful-policy detail or separate firewall SLA is published.
    ✓
  • Load balancer
    N/A
  • DNS management reverse dns: VPSBenchmarks reports reverse-DNS management.; authoritative dns zones: not_found; scope boundary: Reverse DNS is counted as address management only; no hosted authoritative DNS-zone service was found.
    ✓
  • Git integrations
    —
  • Container registry
    —

Support

base scope: The guest is customer-administered. VPSLab supports administration of the provided service but the Terms expressly exclude support for scripts or software installed by the customer.; availability: First-party support pages advertise 24/7 assistance, live chat and email. The support center gives a marketing average live-chat response time of two minutes; no contractual ticket response or resolution target is published.; uptime boundary: Linux and Windows pages advertise a 99.9% network-uptime guarantee backed by a strict SLA, but no actual SLA document, measurement rules, exclusions, claim window or credit schedule appears in the current sitemap or Terms. Terms also disclaim DDoS outages. The directory records the marketing target but no enforceable credit entitlement.; refund boundary: The dedicated Refund Policy promises a full refund on a customer's first VPS/GameServer order requested within 72 hours, excluding renewals, dedicated servers, transaction fees and policy violations. The Terms instead say activated services are non-refundable. Both pages carry the same January 5, 2024 update date, so eligibility is internally inconsistent and should be confirmed before purchase.; refund processing: The Refund Policy says approved refunds return to the original method within 5-10 business days; crypto refunds use current market value and a customer-provided wallet. Billing retains discretion outside stated cases.; renewal and nonpayment: Monthly, quarterly, half-yearly and yearly terms are offered. Renewal is due by expiration with no grace days promised, and VPSLab may cancel a service the next day. Customers may unsubscribe at any time, subject to the paid term and refund limits.; data responsibility: The Terms disclaim data-loss liability, state that VPSLab does not provide backups and require customers to keep independent copies.; windows license: The Terms make the customer responsible for activating Windows after a 180-day trial and say VPSLab does not provide licenses, despite contradictory product marketing.

Email ✓

support@vpslab.cloud is the published support address; abuse@vpslab.cloud is used for infringement and abuse reports.

Phone —
Ticket system ✓

The client area and Terms identify support tickets as a customer channel. No public maximum response time is stated.

Live chat ✓

The public support center embeds live chat and advertises a two-minute average response time. This is marketing, not a contractual response SLA.

Languages: English Hours: advertised support: 24/7; contractual ticket hours: not_found; contractual response target: not_found

What customers say

4.30 (8) Trustpilot: 4.3/5 · 8
Recurring praise
  • + All eight current reviews are five-star and unprompted. Visible themes praise fast or responsive support, rapid deployment, stable servers, Minecraft performance without reported lag/crashes and help adding requested Debian/BSD installation media.
  • + Several reviewers describe only a short early experience; one says they had used the servers for about four months and another reports operating three servers.
Recurring complaints
  • − No one- through four-star review is currently present, so the profile provides no independent negative theme to summarize.
  • − The sample is only eight reviews, all unprompted and overwhelmingly brief. It spans VPS and game-server use rather than only the benchmark tiers, and a single new review would materially change the distribution. Trustpilot's Bayesian TrustScore is 4.3 even though the raw visible distribution is eight five-star and zero lower-star reviews.

Sources