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Raff Technologies

rafftechnologies.com Sheridan, Wyoming Founded 2025 · 1 yrs
4.53 (23)

Legal entity: Raff Technologies LLC

United States 3

Benchmark offers

United States

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Premium / CPU-Optimized API plan 1 — monthly
Premium / CPU-Optimized Cloud VMs · dedicated
€3.50
≈ $3.99
1 1 GiB 25 GB
NVMe SSD virtual-disk allocation
 Unmetered 0.29
Standard / General Purpose API plan 14 — monthly
Standard / General Purpose Cloud VMs · shared
€5.25
≈ $5.99
2 2 GiB 40 GB
NVMe SSD virtual-disk allocation
 Unmetered 0.38
Minimum Premium Windows Server Standard VM with permanent SPLA license — monthly
Windows Server VMs · dedicated
€21.91
≈ $24.99
1 2 GiB 50 GB
NVMe SSD virtual-disk allocation
 Unmetered 0.05

Platform

Products
name: Standard / General Purpose Cloud VMs; category: self_service_shared_vcpu_root_virtual_machine; service model: KVM virtual machines with shared vCPU, full Linux root/SSH, NVMe base storage, free auto-assigned public IP, security groups, VPC networking, unmetered transfer and self-service dashboard/API/CLI/Terraform lifecycle. The live public API currently exposes 12 in-stock US-East monthly configurations.; current live monthly matrix: api id: 14; vcpu: 2; memory gib: 2; storage gb: 40; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 5.99, api id: 15; vcpu: 2; memory gib: 4; storage gb: 80; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 9.99, api id: 16; vcpu: 2; memory gib: 8; storage gb: 160; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 19.99, api id: 17; vcpu: 4; memory gib: 4; storage gb: 80; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 11.99, api id: 18; vcpu: 4; memory gib: 8; storage gb: 160; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 21.99, api id: 19; vcpu: 4; memory gib: 16; storage gb: 320; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 37.99, api id: 20; vcpu: 8; memory gib: 8; storage gb: 160; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 26.99, api id: 21; vcpu: 8; memory gib: 16; storage gb: 320; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 42.99, api id: 22; vcpu: 8; memory gib: 32; storage gb: 640; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 82.99, api id: 23; vcpu: 12; memory gib: 24; storage gb: 480; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 64.99, api id: 24; vcpu: 16; memory gib: 16; storage gb: 320; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 53.99, api id: 25; vcpu: 16; memory gib: 32; storage gb: 640; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 92.99, name: Premium / CPU-Optimized Cloud VMs; category: self_service_dedicated_vcpu_root_virtual_machine; service model: KVM virtual machines with provider-described dedicated vCPU, full root/SSH, NVMe, unmetered transfer and the same control plane. Raff says each Premium vCPU is alone on the underlying physical core, but does not disclose whether the allocation is a whole core or one SMT thread, sibling-thread exclusivity, host pinning or a numeric oversubscription ratio.; current live monthly matrix: api id: 1; vcpu: 1; memory gib: 1; storage gb: 25; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 3.99, api id: 2; vcpu: 1; memory gib: 2; storage gb: 50; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 9.99, api id: 26; vcpu: 2; memory gib: 2; storage gb: 50; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 13.99, api id: 3; vcpu: 2; memory gib: 4; storage gb: 80; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 19.99, api id: 27; vcpu: 4; memory gib: 4; storage gb: 80; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 25.99, api id: 4; vcpu: 4; memory gib: 8; storage gb: 120; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 35.99, api id: 28; vcpu: 8; memory gib: 8; storage gb: 120; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 47.99, api id: 5; vcpu: 8; memory gib: 16; storage gb: 180; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 63.99, api id: 6; vcpu: 8; memory gib: 32; storage gb: 240; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 127.99, api id: 29; vcpu: 16; memory gib: 16; storage gb: 200; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 89.99, api id: 30; vcpu: 16; memory gib: 32; storage gb: 360; storage type: NVMe SSD; transfer tb: unmetered; monthly usd: 159.99; catalog discrepancy: The live public API is newer and broader than the May 2026 documentation tables: it exposes 23 active plans, including intermediate CPU/RAM shapes and revised Standard prices, while the docs retain five older Standard and eight older Premium rows. Live API availability and monthly prices control this catalog., name: Windows Server VMs; category: dedicated_vcpu_administrator_virtual_machine; service model: Windows runs on Premium/CPU-Optimized shapes with full Administrator/RDP access. The current public template API exposes Windows Server 2019, 2022 and 2025 Standard, each with a 1-vCPU, 2-GiB, 50-GB minimum. A six-month evaluation is available at no extra charge; permanent licensing is about USD 15/month per VM through Raff's Microsoft SPLA program, or eligible customers may BYOL with Software Assurance and License Mobility. The directory benchmarks a permanent SPLA-licensed minimum rather than treating the evaluation period as a perpetual license., name: Marketplace and network-appliance VM images; category: prebuilt_root_or_appliance_virtual_machine_images; service model: The live VM-template API currently exposes Docker 28.1, n8n 2.15.0, OpenClaw 2026.4.5, OpenWRT 24.10.0 and 25.12.4, OPNsense 26.1, Ubuntu 24.04 LVM and WordPress 6.9.4 images in addition to OS templates. OPNsense and OpenWRT are specialized router/firewall guests rather than separate general-purpose hardware plans. The Virtual Routers page and VPC documentation also describe provider-managed routing and customer-controlled firewall appliances; these are not double-counted as another VM family., name: Managed platform, storage and physical-service boundaries; category: scope_boundary; service model: Raff Apps, managed Kubernetes, managed databases, serverless functions and object storage do not provide a customer-controlled guest OS and are excluded from root-VM benchmarks. Block volumes, snapshots, backups, reserved IPs, VPCs and firewalls are VM add-ons rather than duplicate VM products. No current GPU VM, bare-metal server or generally available stand-alone load-balancer product is represented in the verified public VM catalog.
Operating systems
current public os templates: AlmaLinux 8 and 9, Alpine Linux 3.20 and 3.21, CentOS Stream 9 x64, Debian 11, 12 and 13, Fedora 40, 41 and 42, FreeBSD 14, OpenSUSE 15, Rocky Linux 8 and 9, Ubuntu 20.04, 22.04, 24.04 and 24.10, Windows Server 2019, 2022 and 2025 Standard; current marketplace templates: Docker 28.1 on Ubuntu 24.04, n8n 2.15.0 on Ubuntu 24.04, OpenClaw 2026.4.5 on Ubuntu 24.04, OpenWRT 24.10.0 and 25.12.4, OPNsense 26.1, Ubuntu 24.04 LTS with LVM, WordPress 6.9.4 on Ubuntu 24.04; catalog boundary: The live public API has 30 templates total and controls this exact current list. Documentation mentions additional/newer versions and Windows Datacenter editions that are not presently returned by that API; they are not asserted as anonymously deployable today.; windows licensing: Six-month evaluation at no extra charge; permanent Microsoft SPLA license about USD 15/month per VM; BYOL only with Software Assurance and License Mobility.; custom images: Account-level reusable images can be created from a VM disk, volume or snapshot and selected on later VM creation.
Virtualization
hypervisor: KVM; control plane: Raff dashboard, beta REST API, Raff CLI and official Terraform provider. Documented operations include VM create/list/delete, start/stop/reboot/hard reboot, resize CPU/RAM/disk, password reset, reinstall/factory reset, rename, tags/notes, save disk as image, project/team/RBAC, SSH keys, volumes, VPCs, public IPs, security groups, snapshots and backup schedules.; guest access: Full Linux root through direct SSH or browser SSH terminal; Windows Administrator through RDP; hypervisor VNC/browser console is available for recovery.; monitoring: Dashboard graphs cover CPU, used/free memory, network RX/TX by interface, disk throughput and total outbound transfer over selectable time windows.; billing state boundary: A stopped VM retains its resources and continues billing; no suspend/shelve state that stops compute charges is documented.; custom media: Customers can save an OS disk, attached volume or snapshot as an account-level reusable custom image that survives the source VM. Marketing mentions custom ISO capability, but a current public arbitrary-ISO upload workflow and its size/format limits were not found.; nested virtualization: not_found
CPU isolation
directory classifications: standard general purpose: shared; premium cpu optimized: dedicated; standard: Raff explicitly says the platform may share the underlying physical core with other VMs and that short noisy-neighbor jitter is possible.; premium: Raff explicitly calls the vCPU dedicated and says it is alone on the physical core, providing predictable performance without noisy-neighbor dips.; physical core boundary: The wording does not identify whether one vCPU maps to a full physical core or hardware thread, whether an SMT sibling is also exclusive, or how host pinning is implemented. The directory therefore preserves 'dedicated vCPU' without converting it to an unqualified whole-core entitlement.; processor disclosure: Current product material identifies AMD EPYC and, for the US cloud page, EPYC 8224P and 7443P with DDR5 ECC and NVMe. Hardware can vary by host and no exact model is guaranteed for every plan. The same page claims no overselling and three-way data replication; no numeric host-density ratio is published.; usage policy: Raff says it does not throttle VMs and permits sustained legitimate 100% CPU use, while reserving intervention for workloads that materially affect shared infrastructure.; hardware thread mapping: not_found; pinning policy: not_found; oversubscription ratio: not_found

Features

  • App installation guest installation: Full root/Administrator access permits arbitrary compatible customer-managed software.; live marketplace: Docker, n8n, OpenClaw, OpenWRT, OPNsense, Ubuntu LVM, WordPress; service boundary: Raff Apps is a separate managed application platform. Its buildpacks, Dockerfile and docker-compose workflows are not VM control-plane installers.
    ✓
  • Templates & images public templates: The live API's exact 22 OS and eight Marketplace images are enumerated under operating_systems.; custom images: Reusable account-level images can be captured from the live OS disk, an attached volume or a selected snapshot.; snapshots and backups: On-demand snapshots and backups plus daily/weekly backup schedules with configurable retention are available. Raff describes a shared free snapshot/backup pool of 50 GB plus 10% of each Standard disk and 15% of each Premium disk, and separately says the three most recent backups per VM are free; excess stored data is USD 0.05/GB/month.; deletion documentation conflict: The snapshot-vs-backup concept page says both are deleted with the VM. The newer deletion guide, support recovery text and storage model say retained backups can survive and support can rebuild from them. Customers should verify retention before relying on VM deletion as a recovery workflow.
    ✓
  • Network orchestration control planes: Raff dashboard, REST API, Raff CLI, official Terraform provider; resources: VM lifecycle and resize, projects, teams, roles and API keys, SSH keys, regional NVMe volumes, VPCs and VM network attachments, auto-assigned and reserved IPv4/IPv6, security groups, snapshots, backups and schedules; vpc: Regional VXLAN-isolated private networks support /16 through /28 CIDRs, multiple VPC/NIC attachments, a free platform router and 8950-byte MTU.; public ips: An attached auto-assigned IPv4 or IPv6 is free and returns to the pool when detached. Reserved addresses persist across rebuilds and are USD 3/month for IPv4 or USD 1/month for IPv6.; network capacity: Current VM pricing/docs say transfer is unmetered with no per-GB egress fee and current technical material says a 3 Gbps port. A US-cloud hero says 5 Gbps while its technical section says 3 Gbps, so 3 Gbps is retained as the more specific current disclosure rather than promising 5 Gbps.; ddos: Always-on infrastructure-level L3/L4 mitigation is marketed as included. First- and third-party capacity figures conflict, so no normalized scrubbing-capacity guarantee is stated.
    ✓
  • Firewall service: Free stateful security groups/firewall policies attach to public VM interfaces and are manageable through the dashboard, API, CLI and Terraform.; limits: Up to 40 inbound and 40 outbound rules per custom group, with five published templates. The system Default Firewall blocks selected Windows-management ports; changes to attached VM firewall configuration require a reboot according to current docs.; private network boundary: Security groups apply to public interfaces; customers use guest firewalls or OPNsense/OpenWRT appliances for additional private-network policy.
    ✓
  • Load balancer
    N/A
  • DNS management vpc dns: VPCs distribute primary and secondary DNS-resolver addresses to attached guests through DHCP.; reverse dns: VPSBenchmarks reports reverse DNS as available through support.; authoritative dns zone product: not_found
    ✓
  • Git integrations provider: GitHub; scope: Raff Apps can connect a GitHub repository for push-to-deploy and preview/revision workflows. This is a separate managed application platform integration, not a native VM provisioning integration.
    ✓
  • Container registry
    —

Support

base vms: Self-managed root/Administrator VMs: Raff manages the platform and infrastructure while customers manage their guest software. Support covers account/billing, limits, VM creation/configuration/networking, retained-backup recovery, images/snapshots, API/CLI questions, migrations and SLA claims; it is not an ongoing guest-OS administration plan.; migration: Free migration assistance is advertised, including full-service migration where feasible.; sla: 99.90% monthly VM uptime. Complete inaccessibility must last more than five consecutive minutes. Credits are 10% for 99.90%–99.0%, 25% for 99.0%–95.0%, and 100% below 95.0%, capped at the affected service's monthly charge, usable only against future charges, expiring after 12 months and claimed within 30 days. Scheduled/emergency maintenance, customer software/configuration, DDoS and other listed causes are excluded.; refund and credit boundary: A 14-day first-purchase money-back guarantee is advertised. Normal deletion/downsize credits unused prepaid time to account balance; promotional/referral/review credits and the refund window do not reduce benchmark prices.

Email ✓

Technical support at support@rafftechnologies.com; info@rafftechnologies.com is the published sales/general address.

Phone ✓

The VM support guide limits phone to sales and publishes +1 906 498 1765. Corporate contact metadata separately markets a Turkish customer-service number, +90 312 911 31 27; this does not override the technical-support guide's sales-only phone boundary.

Ticket system ✓

The current FAQ instructs customers to submit a ticket for tax-exemption review. The VM support table otherwise directs ordinary technical cases to email or dashboard live chat, so a general ticket-response SLA is not inferred.

Live chat ✓

Dashboard live chat is an official technical-support channel.

Languages: vm support guide: English by email/chat and sales phone; Spanish by chat only.; corporate contact claim: The public contact metadata lists English and Turkish for sales/customer service and a Turkish phone. A Turkish-focused US-cloud page also advertises Turkish-language assistance.; qualification: The two first-party disclosures conflict. The exact VM support table is used for documented channel/language availability; Turkish is retained as a separately marketed corporate/regional capability rather than silently merged into that table. Hours: official vm support hours: Monday–Friday, 9:00 AM–6:00 PM US Eastern Time; typical working hours response: About 10 minutes; published typical time, not an SLA; outside hours: Best effort, sometimes 1–2 hours; marketing conflict: Multiple product pages market 24/7 human support, while the exact VM support guide publishes limited staffed hours and best-effort after-hours handling. The guide controls the normalized hours.

What customers say

4.53 (23) Trustpilot: 4.5/5 · 16 G2: 4.6/5 · 7
Recurring praise
  • + Trustpilot's current 16-review distribution is 94% five-star and 6% four-star. Visible themes include quick and pleasant support, help building a requested OpenWRT image, competitive pricing, fast provisioning, reliable network/uptime, smooth resizing and stable Windows operation.
  • + Search-visible G2 feedback similarly mentions easy setup and a Windows server running continuously without disconnection or downtime.
Recurring complaints
  • − There are no one-, two- or three-star Trustpilot reviews and only one four-star review, so the small sample provides essentially no developed negative theme and should not be read as proof of plan-level reliability.
  • − All 16 Trustpilot reviews were posted within the preceding 12 months; many reviewers have only one review, the profile says Raff invites customers, and Raff's own September 2025 release note offers up to USD 365 in account credits for review tasks on Trustpilot, G2 and other sites. That disclosed incentive creates material selection/incentive bias. G2's seven-review base is also very small.

Sources