Noxel
Legal entity: registered name: SAS NOXEL; trading name: Noxel; siren: 992417543; siret: 99241754300012; legal form: French simplified joint-stock company (SAS); activity: Data processing, hosting and related activities (63.11Z; NAF 2025 63.10Y); identity boundary: The active French government record identifies SAS NOXEL at the same Paris address published on the current Noxel Trustpilot profile, and the provider-operated status system labels its operator Noxel SAS. The legal company was created in October 2025. Historical marketing about hosting/security experience since 2018 describes team or service experience and is not treated as the company's incorporation date.
Benchmark offers
France
| Plan | Price /mo | vCPU | RAM | Storage | Transfer | vCPU/€ |
|---|---|---|---|---|---|---|
| Starter one month Noxel VPS · not_found | €3.99
≈ $4.55 | 4 | 4 GiB | 100 GB SSD | Not stated | 1.00 |
| Essential one month Noxel VPS · not_found | €12.99
≈ $14.82 | 12 | 16 GiB | 300 GB SSD | Not stated | 0.92 |
| Performance one month Noxel VPS · not_found | €22.99
≈ $26.22 | 16 | 32 GiB | 600 GB SSD | Not stated | 0.70 |
| Advanced one month Noxel VPS · not_found | €40.99
≈ $46.75 | 18 | 64 GiB | 800 GB SSD | Not stated | 0.44 |
| Elite one month Noxel VPS · not_found | €74.99
≈ $85.53 | 24 | 128 GiB | 800 GB SSD | Not stated | 0.32 |
Platform
- Products
- name: VPS; category: currently_orderable_full_root_or_administrator_kvm_virtual_machine; availability: The unauthenticated live inventory API reports five VPS tiers in stock and available. Each tier was separately added to a fresh anonymous cart on 18 July 2026 using the current OS and hostname parameters; every request returned 'Article ajouté au panier', an ordinary one-month line item and the same gross amount as the API. Login or public account registration is required only after the guest cart to pay and deliver the service. The apex marketing site returned HTTP 502 during the final check, but the independently hosted client area, inventory API, cart and status service were live.; current plan matrix: tier: Starter; vcpu: 4; memory gib: 4; memory type: DDR4; storage gb: 100; storage type: SSD; network gbps up to: 1; monthly eur including 20 percent vat: 3.99, tier: Essential; vcpu: 12; memory gib: 16; memory type: DDR4; storage gb: 300; storage type: SSD; network gbps up to: 2; monthly eur including 20 percent vat: 12.99, tier: Performance; vcpu: 16; memory gib: 32; memory type: DDR4; storage gb: 600; storage type: SSD; network gbps up to: 5; monthly eur including 20 percent vat: 22.99, tier: Advanced; vcpu: 18; memory gib: 64; memory type: DDR4; storage gb: 800; storage type: SSD; network gbps up to: 10; monthly eur including 20 percent vat: 40.99, tier: Elite; vcpu: 24; memory gib: 128; memory type: DDR4; storage gb: 800; storage type: SSD; network gbps up to: 25; monthly eur including 20 percent vat: 74.99; billing boundary: The cart labels unit prices and totals TTC and derives HT and TVA at 20%. One month is the shortest ordinary cycle. Optional three-, six- and twelve-month commitments reduce the aggregate by 10%, 20% and 30%; they are not temporary promotions and do not replace the one-month benchmark. No automatic promotion preview was present in any tested cart.; resource boundary: The inventory and cart label network rates as up to or burst capacity but publish no monthly transfer quantity, overage schedule or post-quota policy. The inventory stock quantity and delivery_time fields are retained only as availability signals because their units and operational semantics are not publicly documented., name: VPS reseller quota subscriptions; category: currently_orderable_reseller_capacity_pool_for_root_controlled_downstream_vms; availability: The public inventory API reports all three reseller tiers in stock and available. RVD1, RVD2 and RVD3 each added successfully to separate anonymous carts at the current one-month gross price, with no automatic promotion preview.; current plan matrix: tier: RVD1; aggregate vcpu ceiling: 16; aggregate memory gib ceiling: 32; aggregate storage gb ceiling: 400; storage type: SSD; dedicated ip pool: 4; network label: 10G Burst; monthly eur including 20 percent vat: 25.99, tier: RVD2; aggregate vcpu ceiling: 24; aggregate memory gib ceiling: 64; aggregate storage gb ceiling: 800; storage type: SSD; dedicated ip pool: 8; network label: 20G Burst; monthly eur including 20 percent vat: 30, tier: RVD3; aggregate vcpu ceiling: 32; aggregate memory gib ceiling: 128; aggregate storage gb ceiling: 1000; storage type: SSD; dedicated ip pool: 16; network label: 25G Burst; monthly eur including 20 percent vat: 70.99; control model: The current API documentation exposes reseller client creation, client suspension/reactivation, downstream VPS creation with a chosen plan and Linux OS, optional generated root password, custom vCPU/RAM/disk/network/IP values, deletion and root-password reset. Current client code also contains reseller branding, portal, payment, notification, Pterodactyl and WHMCS integration routes; public entitlement details for each integration are not documented.; benchmark boundary: These are aggregate reseller capacity subscriptions rather than fixed single-VM shapes. Their CPU, RAM, disk and IP values are quota ceilings that can be divided among downstream VPS, so they are cataloged as VPS options but are not inserted into the directory's single-machine value ranking.
- Operating systems
- current base images: Debian 11, Debian 12, Debian 13, Debian 13.4, CentOS 9.6, CentOS 10, Ubuntu 22.04, Ubuntu 24.04, Ubuntu 26.04, Windows Server 2022; automated application images: Pterodactyl, Plesk; default order image: Ubuntu 24.04; reinstall: The current panel permits selecting the same image catalog during reinstall, warns that reinstall erases data and returns a one-time new root or Administrator password.; application image behavior: Pterodactyl triggers automated panel, node and Wings installation after the base system and is estimated in the UI at 15-25 minutes. Plesk triggers automated Plesk Obsidian installation, with current UI estimates ranging from 15-30 to 15-45 minutes.; windows license terms: not_found; custom iso: not_found; bsd: not_found
- Virtualization
- hypervisor: KVM; guest control: Current first-party product metadata advertises complete root access for Linux KVM VPS. The current order selector also includes Windows Server 2022, and the client-management code identifies its guest account as Administrator while Linux/base images use root. Reinstall and root/Administrator password delivery are implemented in the current client flow.; control plane: The current customer panel uses a Virtualizor-backed provider integration and exposes start, stop, restart, forced poweroff, browser console, rename, OS reinstall, one-time replacement root/Administrator password, service destruction, renewal and plan upgrades. This identifies the management integration but does not establish a Virtualizor product edition, host layout or CPU policy.; observability: The panel displays live CPU, RAM, disk and bandwidth values, a bandwidth-used/limit percentage and detailed inbound/outbound traffic history when a public IPv4 is present. No public numeric transfer entitlement accompanies the plan catalog.; network: The panel displays IPv4 and, when assigned, IPv6; it permits PTR changes when Noxel manages the reverse zone and otherwise directs the user to support. Current sources do not publish the included address count, IPv6 prefix, private-network model, address replacement rules or transfer quota for direct VPS.; provisioning: All five direct VPS and all three reseller subscriptions currently report in_stock, available true and quantity one in the inventory API, and all eight entered an anonymous cart successfully. The API's delivery_time values lack a public unit and are not translated into a deployment-time promise.; backup and snapshot: not_found; public api: API keys can be created and revoked in client settings with separate live/test prefixes. Current v1 documentation covers public inventory; authenticated VPS listing/details/live metrics and lifecycle actions; and reseller client/downstream-VM CRUD, suspension and root-password reset. A public CLI, SDK or Terraform provider was not found.
- CPU isolation
- benchmark classification: not_found; basis: The live catalog uses vCPU/vCore counts, KVM and guest isolation but does not say that CPU is shared, assured, dedicated, pinned, mapped to a physical core or free from oversubscription. Under the directory's provider-explicit methodology, neither high vCPU counts nor a reseller quota imply an isolation class.; host cpu model: not_found; physical core mapping: not_found; hardware thread or smt mapping: not_found; pinning or numa policy: not_found; numeric oversubscription ratio: not_found; sustained use or throttling policy: not_found
Features
- App installation guest managed: Full Linux root or Windows Administrator control permits installation of compatible software inside the guest.; provider automated: Pterodactyl and Plesk are current selectable images. The panel automates Pterodactyl panel/node/Wings or Plesk Obsidian installation after provisioning and reports progress and credentials.; management boundary: A separate infogérance service appears in current indexed first-party catalog metadata, but no public task matrix, included hours, response target or price was found. Root-capable VPS therefore remain represented by their self-service guest controls, not as fully managed instances.✓
- Templates & images current catalog: Ten versioned base OS images plus the Pterodactyl and Plesk automated images are selectable in the current client code.; reinstall: Self-service reinstall uses the same selector and returns new one-time credentials.; snapshots: not_found; custom iso: not_found; customer machine images or cloning: not_found✓
- Network orchestration lifecycle: The panel and authenticated API support start, stop, restart, forced poweroff and reinstall. The panel additionally exposes console, rename, password reset, destruction, renewal and plan upgrades.; observability: Live CPU/RAM/disk/bandwidth metrics, bandwidth used versus limit and inbound/outbound traffic history are exposed.; addressing: Assigned IPv4 and possible IPv6 are displayed. PTR can be set or cleared self-service when the reverse zone is managed by Noxel; otherwise the panel directs the customer to support.; public api: Authenticated v1 endpoints cover VPS list/detail/live metrics and lifecycle actions, while reseller endpoints cover downstream clients and VPS. API keys have live and test modes.; reseller orchestration: The reseller API can create a downstream VPS with a plan, label, OS and optional root password and can customize vCPU, RAM, network, disk and IP count within the subscription quota.; private network vpc vlan floating ip bgp managed nat or load balancing: not_found✓
- Firewall provider protection: The current VPS panel labels DDoS protection active and automatic mitigation enabled, and current indexed first-party product metadata says anti-DDoS is included. No filtering capacity, protected protocols, attack threshold, scrubbing location, exclusions or remedy is published.; guest firewall: Full guest administration permits an operating-system firewall, subject to the guest OS.; customer managed provider firewall or security groups: not_found✓
- Load balancer—
- DNS management reverse dns: The panel can read PTR state and lets the customer set or clear a hostname when Noxel manages the reverse zone. It directs other addresses to support.; forward zones and records: not_found; dnssec secondary dns or anycast: not_found✓
- Git integrations—
- Container registry—
Support
base scope: Customers receive root/Administrator-capable guests and self-service infrastructure controls. A separate infogérance service is indexed, but its public scope and price were not available; no application-management entitlement is assumed for the base VPS.; ticketing: The authenticated client UI supports categorized and prioritized tickets, attachments, threaded replies and open/in-progress/resolved/closed states.; status and incident boundary: The provider-operated status system monitors an edge labelled Edge01-PAR5, two nodes, the client area, marketing site and blog. Its public history begins only in July 2026 and is too short to estimate long-term availability. A client-area incident on 17 July was marked resolved before this snapshot; the blog remained offline while VPS node and edge monitors were operational, so the overall page state must not be interpreted as a VPS outage.; sla uptime remedy response or resolution targets: not_found; refund withdrawal cancellation renewal and data deletion terms: not_found; the apex legal pages were unavailable during current verification
contact@noxel.fr is published on the current Trustpilot company profile. It is a company contact; no staffed technical-support coverage or response target is attached to it.
03 52 87 00 28 is published on the current Trustpilot company profile. No hours, queue, emergency function or support scope is published. The newest review alleges that the number was unassigned at the time of that review; the directory reports the published channel without independently asserting that a call connects.
Authenticated customers can create tickets for VPS, game, domain, billing, network or other issues, choose low/medium/high/critical priority, attach files and exchange threaded messages with staff. Priority labels do not establish response or resolution times.
What customers say
- + Most of the eight narratives directly returned from the ten-review profile praise helpful, polite or responsive support, including assistance with configuration and one report of help at night when staff were available.
- + Visible positive reviews also mention affordable pricing, VPS/network/CPU/disk performance, a stable connection and an attractive panel. These are individual opinions, not independently benchmarked measurements.
- − The newest visible review, dated 17 July 2026, alleges that the published phone and email were unreachable and that a broken client area left the reviewer without VPS or hosted-application access. Noxel's status system independently records a client-area incident that day and later marks it resolved, but the timing does not prove or disprove the review's other claims.
- − This is a very small sample: the profile reports ten reviews, the accessible page returned eight narratives, and each visible item was labelled unprompted rather than verified. The 4.1 TrustScore should not be treated as representative availability or support-SLA evidence.
Sources
- Secondary Current indexed Noxel metadata — one controlled Paris region, online-orderable French KVM VPS, full root, included anti-DDoS, Linux/Windows positioning and human-support 24/7 claim; direct apex returned 502 at final access — Yahoo Search current index of Noxel first-party pages, checked 2026-07-18
- API Live inventory — five available in-stock VPS and three reseller-capacity subscriptions with current gross prices, VAT field, CPU/RAM/SSD/network specifications, stock and delivery fields — Noxel public client API, checked 2026-07-18
- Product Anonymous live VPS order tests — all five plan IDs accepted with Ubuntu 24.04/hostname, exact one-month TTC totals, 20% VAT derivation, optional term discounts and no automatic promotion — Noxel live client cart, checked 2026-07-18
- Product Anonymous live reseller order tests — RVD1/RVD2/RVD3 accepted as monthly quota subscriptions with aggregate CPU/RAM/SSD/IP/burst-network limits and no automatic promotion — Noxel live client cart, checked 2026-07-18
- Product Current OS/template module — exact ten base OS versions, Windows Server 2022, Pterodactyl and Plesk image IDs, categories and Ubuntu 24.04 default — Noxel current client application, checked 2026-07-18
- Product Current VPS-management module — power/console/reinstall/password/upgrade actions, root/Administrator credentials, metrics/traffic, IPv4/IPv6 display, PTR, automatic DDoS and automated Pterodactyl/Plesk workflows — Noxel current client application, checked 2026-07-18
- Docs API v1 documentation — key modes, public inventory, authenticated VPS list/detail/metrics/actions and reseller client/downstream-VPS lifecycle and root-password endpoints — Noxel API documentation in the current client application, checked 2026-07-18
- Support Current customer-support module — ticket categories, four priorities, attachments, threaded staff replies and ticket statuses without a response or resolution target — Noxel current client application, checked 2026-07-18
- Support Live status system — Noxel SAS identity, Edge01-PAR5/two VPS nodes, July incident boundary and scheduled 1-2 August 2026 migration from Digital Realty PAR5 to Equinix PA6 — Noxel provider-operated status page and public status API, checked 2026-07-18
- Filing Current SAS NOXEL record — active SAS, SIREN/SIRET, 2 October 2025 creation, hosting activity and Paris head office — French government Annuaire des Entreprises search API, checked 2026-07-18
- Reviews Current Noxel profile — 4.1/5 TrustScore from ten reviews, eight accessible narratives, published company address/email/phone and mixed July 2026 customer reports — Trustpilot, checked 2026-07-18
- Product Noxel VPS product page — Noxel, checked 2026-07-22