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No-Ack Hosting

noackhosting.com Göteborg Founded founder experience claims: 1992, 1996; independent hosting operation claim: 2010; no ack brand start claim: 2017; legal entity incorporation year: not_found; qualification: Datanerd markets IT expertise since 1992, while No-Ack's more detailed history says Mikael began Telia network work in 1996, independent hosting operated under several brands from 2010, and the No-Ack name began in 2017. Founder career, operating history, brand history and legal-entity age are not interchangeable; the unresolved organization-number conflict prevents a defensible incorporation year. · datanerd founder experience calendar years: 34; noack founder experience calendar years: 30; independent hosting operation calendar years: 16; no ack brand calendar years: 9; current legal entity age years: not_found; as of: 2026-07-18; qualification: These are transparent calendar-year differences from provider-authored claims, not independently verified company ages. The 1992 and 1996 starting points conflict, and neither establishes the current AB's incorporation date. yrs
4.80 (1)

Legal entity: registered name: No Ack Infrastruktur AB; provider published organization number: 559513-5794; provider published vat number: SE559513579401; vies validated same name vat number: SE559412449601; brand boundary: No-Ack Hosting is the broad infrastructure brand. Datanerd.se explicitly identifies itself as the same company's focused VPS service and routes an authenticated customer to product 1463 in the Datanerd-branded HostBill portal, so it is represented as a brand/product surface rather than a second provider.; qualification: The identity numbers are materially inconsistent. Current No-Ack terms, Datanerd pages and their footers publish 559513-5794, but the EU VIES service returns SE559513579401 as invalid and validates SE559412449601 under the exact name No Ack Infrastruktur AB. The directory preserves both and does not silently correct the contracting identity; a current Swedish registry extract was not obtained.

Sweden 6

Benchmark offers

Sweden

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
PROXMOX OWN DESIGN — default configuration
No-Ack configurable KVM VPS · guaranteed
€6.31
≈ $7.20
1 1 GiB 15 GB
SSD
 Unmetered 0.16
KVM VPS 1G BGP
No-Ack fixed KVM VPS with BGP · guaranteed
€8.12
≈ $9.26
1 1 GiB 15 GB
SSD
 Unmetered 0.12
KVM VPS 1G Premium V6 Only
No-Ack IPv6-only KVM VPS · guaranteed
€9.02
≈ $10.29
1 1 GiB 15 GB
SSD
 Unmetered 0.11
KVM VPS 2G
No-Ack fixed KVM VPS · guaranteed
€10.82
≈ $12.35
1 2 GiB 20 GB
SSD
 Unmetered 0.09
PROXMOX OWN DESIGN Premium / Datanerd Premium — default configuration
No-Ack / Datanerd configurable Premium KVM VPS · guaranteed
€13.53
≈ $15.43
1 1 GiB 15 GB
Ceph-backed SSD (provider claim)
 Unmetered 0.07
KVM VPS 4G
No-Ack fixed KVM VPS · guaranteed
€22.55
≈ $25.72
2 4 GiB 40 GB
SSD
 Unmetered 0.09

Platform

Products
category: currently_publicly_orderable_self_managed_full_root_kvm_virtual_machines; current orderable catalog: name: PROXMOX OWN DESIGN; portal product id: 845; default configuration: 1 CPU core, 1 GiB RAM, 15 GB SSD, 10 Mbps shared port and one IPv4 plus one IPv6 address for SEK 70/month; configuration range: 1–8 CPU cores, 1–16 GiB RAM and 15–105 GB base disk; the live form also exposes separate SSD and NFS storage sliders and 100 Mbps or 1 Gbps dedicated-port add-ons; stock: enabled Continue control in the live order portal, name: PROXMOX OWN DESIGN Premium / Datanerd Proxmox VPS Premium; portal product id: 1463; default configuration: 1 CPU core, 1 GiB RAM and 15 GB SSD for SEK 150/month; configuration boundary: The executable HostBill configuration exposes up to 16 CPU cores, 16 GiB base RAM and 105 GB base disk plus separate SSD/NFS options. Datanerd's public calculator instead advertises up to 16 vCPU, 64 GiB and 500 GB SSD and computes SEK 50 per extra vCPU, SEK 30 per extra GiB and SEK 2 per extra GB. Its selected state is stored in browser sessionStorage but the current account client does not consume that state; the authenticated order link points to HostBill product 1463. The common default is the only benchmarked shape.; stock: enabled Continue control in the live No-Ack portal; Datanerd public registration and authenticated product link are live, name: KVM VPS 1G Premium V6 Only; portal product id: 1464; configuration: 1 CPU core, 1 GiB RAM, 15 GB SSD, IPv6-only connectivity and unmetered fair-use traffic for SEK 100/month; stock: enabled Continue control and reachable configuration step, name: KVM VPS 2G; portal product id: 87; configuration: 1 CPU core, 2 GiB RAM, 20 GB SSD, IPv4 and IPv6 and unmetered fair-use traffic for SEK 120/month; stock: enabled Continue control and reachable configuration step, name: KVM VPS 4G; portal product id: 88; configuration: 2 CPU cores, 4 GiB RAM, 40 GB SSD, IPv4 and IPv6 and unmetered fair-use traffic for SEK 250/month; stock: enabled Continue control and reachable configuration step, name: KVM VPS 1G BGP; portal product id: 92; configuration: 1 CPU core, 1 GiB RAM, 15 GB SSD, one IPv4, an IPv6 /64 and BGP support for SEK 90/month; stock: enabled Continue control and reachable configuration step; currently out of stock: KVM VPS Mini (product 156; advertised at SEK 150/year), KVM VPS Cheap (product 1481; advertised at SEK 30/month but portal minimum is SEK 90 quarterly), KVM VPS 1G (product 55; SEK 70/month), KVM VPS 1G Premium (product 1462; SEK 60/month), KVM VPS 8G (product 158; SEK 300/month); orderability: The public HostBill catalog renders a separate form, product ID, current billing cycles, stock state and Continue control for each item. Anonymous verification followed the six enabled forms only to their product-configuration step; it created no account, invoice, order or payment. Datanerd has public account registration and its current account client links new VPS purchases to the same Premium product ID under a Datanerd order domain.; service model: Self-managed KVM VMs with full root, customer-selected software and console access. The provider operates the physical hosts, Proxmox/Ceph platform, network and automatic backups; no guest-operating-system management bundle is included in the benchmark prices.; stock and copy conflicts: The polished No-Ack page still presents seven plans as orderable even though its linked live portal marks five of them out of stock. It also says the out-of-stock 1G Premium has 100 GB SSD while the portal listing says 10 GB, and it advertises a 99% included SLA while the May 2026 terms say standard services include no SLA. Executable stock controls govern inclusion; contradictions remain visible.; billing boundary: All benchmarks use the ordinary selected monthly cycle. The enabled forms also expose quarterly or longer cycles. Datanerd advertises 8% annual and 15% two-year discounts, but discounted commitments are not substituted for the monthly comparison. Services are invoiced in advance; the current terms give a 14-day due period, describe payments as non-refundable unless stated otherwise, and permit cancellation at any time with service through the paid period.; tax boundary: The portal says prices exclude 25% Swedish VAT and tax is added where applicable. The terms and Datanerd contact/FAQ likewise state that published prices exclude VAT.; transfer boundary: The enabled products describe unlimited or unmetered traffic subject to fair use. Several state an optimized average of 100 Mbps and permit suspension after notice for excessive use; product-specific port wording ranges from 10 Mbps shared to nominal 1 Gbps interfaces, and the BGP page contains 100 Mbps versus 1 Gbps wording. No numeric transfer allowance or overage schedule is published, so the benchmark records unmetered with this qualification.; promotion boundary: No benchmark price is presented as a temporary promotion. Out-of-stock items and longer-term discounts are excluded from ordinary monthly ranking.
Operating systems
datanerd live configurator images: Debian 13, Ubuntu 24.04, Alma Linux 9; noack live own design choices: Ubuntu 24.04 cloud-init, Ubuntu 24.10 cloud-init, Debian 12 cloud-init, Ubuntu 22.04 cloud-init, AlmaLinux 9 cloud-init, Alpine Linux 3.21.2 cloud-init, Debian 13 cloud-init, Debian 12 amd64 netinst ISO; additional current marketing labels: Debian 11/12, Rocky Linux 8/9, AlmaLinux 8/9, FreeBSD 13/14; custom media: Datanerd says customers may boot their own ISO from ISO storage; No-Ack says custom ISO is available on request, while one enabled portal product says customers may upload an ISO after initial deployment.; windows boundary: The No-Ack page generically says KVM permits Windows, but no current Windows template, release, licence entitlement or surcharge is published; Windows availability for a benchmark is not_found.; lifecycle boundary: The live portal still exposes Ubuntu 24.10, which is beyond ordinary upstream support by the snapshot date. Provider availability labels are recorded without implying upstream maintenance or security fitness. Exact image build dates, architectures and per-product image parity are not_found.
Virtualization
hypervisor: KVM virtual machines on Proxmox clusters; storage platform: SSD storage with Ceph replication is provider-claimed for the Stockholm platform; guest access: Full root, own kernel, SSH key or generated credentials and browser VNC console; control plane: The current Datanerd account client exposes authenticated start, reset/restart, stop, VNC-console, password-change, rebuild and OS-template operations; HostBill supplies ordering and service management.; provisioning claim: Automatic delivery within one minute or within minutes after confirmed payment, depending on the provider page; this is a marketing claim rather than a measured percentile.; nested virtualization: not_found; live migration failure domain and customer zone choice: Redundant-cluster and Ceph node-failure claims are published, but exact replication factor, live-migration policy, host topology, failure domains and customer-selectable zones are not_found.
CPU isolation
classification: guaranteed; basis: No-Ack calls CPU and RAM guaranteed rather than burstable, and Datanerd says there is no overcommit. Premium copy further calls resources exclusive. None of the current sources maps a vCPU to an exclusive physical core or hardware thread, identifies pinning, or publishes a physical-core ratio; under the directory method this is guaranteed virtual allocation, not dedicated physical CPU.; standard and premium boundary: The directory does not upgrade Premium to dedicated physical CPU solely from the phrase dedicated resources. The public configuration labels the unit vCPU/CPU core and supplies no physical mapping.; processor model: not_found; physical core mapping smt mapping pinning numa policy numeric contention ratio burst or sustained use limit: not_found

Features

  • App installation guest managed: Full root and customer-controlled kernels/OS permit installation of compatible software.; provider app catalog: not_found; boundary: The provider lists development, VPN, Git, web and game workloads as examples, not native one-click application entitlements. The terms prohibit heavily loaded VPN nodes on VM infrastructure, and specific order forms warn that VPN services may be shut down.
    ✓
  • Templates & images capabilities: cloud-init OS templates, customer ISO boot or upload claims, authenticated rebuild with a selected template, automatic daily VPS backups; backup location claim: No-Ack says daily backups are stored across three geographic locations; Datanerd contact copy more conservatively says separate storage media.; restore retention snapshot clone image export pricing and verified recovery objectives: not_found; responsibility boundary: The terms state that customers remain responsible for their own important-data backups and disclaim responsibility for data loss despite the included automatic backup claim.
    ✓
  • Network orchestration interfaces: HostBill/Proxmox customer portal, Datanerd authenticated account client; capabilities: start, reset/restart and stop, VNC console, password change with optional reboot, template-driven rebuild, one IPv4 and IPv6 claim on ordinary plans, IPv6-only product, BGP-capable product with IPv6 /64, CPU, RAM, disk and bandwidth upgrades; network: AS30893; provider claims Stockholm transit plus SONIX, KeffIX and Netnod connectivity. Current PeeringDB data independently lists AS30893 at two Stockholm facilities and operational Stockholm exchange connections.; api boundary: Datanerd markets API + DNS and its shipped account client calls authenticated service endpoints, but no public API specification, token workflow, versioning contract or customer automation documentation was found.; private network floating ip byoip nat gateway security group address limits and reverse dns: not_found
    ✓
  • Firewall guest managed: Full root permits a customer-managed guest firewall.; separate provider service: A DDoS-protection/BGP-tunnel service is linked separately, but no current source establishes that it is included in a benchmark VPS.; native customer edge firewall security groups rule model default policy logging api capacity and ddos threshold: not_found
    ✓
  • Load balancer
    —
  • DNS management service: Free anycast authoritative DNS is advertised for all No-Ack customers and managed in the customer portal.; free tier: Provider claims 20+ global anycast nodes, unlimited zones/records, DNSSEC and A, AAAA, CNAME, MX, TXT, SRV and additional record support.; premium tier: SEK 500/month excluding VAT for up to 50 zones, unlimited queries, priority support and a claimed 100% uptime SLA; the page says 11 dedicated nodes.; reverse dns: not_found; conflict boundary: The page's free tier claims more anycast nodes than Premium (20+ versus 11). These provider-authored counts are retained without interpreting topology or quality; no public DNS API reference or query-measurement method was found.
    ✓
  • Git integrations
    —
  • Container registry
    —

Support

base scope: Self-managed guest with provider support for the hosting platform and infrastructure. The customer controls and maintains the operating system, applications, credentials and content.; response claim: The support page says responses are typically within four hours during support hours and elsewhere calls four hours the maximum during business hours; neither statement defines measurement exclusions or a remedy.; sla conflict: Product, support and Datanerd pages advertise 99% uptime and compensation. The binding May 2026 terms explicitly say standard services include no uptime guarantee and that defined SLA/compensation must be purchased separately. The benchmark therefore includes no contractual SLA.; provisioning: Within one minute or minutes after payment is provider-claimed, depending on the page.; payment cancellation and data retention: Services are invoiced in advance with a 14-day due date; payments are non-refundable unless stated otherwise. Customers may cancel at any time, the paid period remains active, and the terms say customer data is deleted after 30 days.

Email ✓

no ack support: support@noackhosting.se; datanerd support: support@datanerd.se; general contact: mikael@noackhosting.se

Phone ✓

number: +46 (0)8-5000 61 66; scope: Direct assistance during published hours; urgent operational issues are claimed to be handled outside regular hours as well.

Ticket system ✓

availability: Customer portal creates and tracks tickets and permits an Urgent flag.; response claim: Typical or maximum four hours during business/support hours, depending on current wording; no 24/7 contractual first-response clock is published.

Live chat ✓

availability claim: AI agent 24/7 with a request-human option described as available around the clock; Datanerd says complex issues transfer to a human during office hours.; additional channels: WhatsApp, Telegram, Signal and #noackhosting on IRCnet/EFnet are published, but no separate response target is given.

Languages: explicit support claim: Swedish; documentation locales: Swedish, English, German, Finnish, Russian, Norwegian, Danish, Thai, Italian, Greek, Spanish, Portuguese; qualification: Datanerd explicitly markets Swedish support. The No-Ack site exposes the listed locale variants, but locale availability is not treated as proof of staffed support in every language; English staffing is not explicitly specified. Hours: monday friday: 08:00–18:00 CET; saturday sunday: 12:00–18:00 CET; urgent operations: claimed handling outside regular support hours; live chat: AI 24/7; human availability wording conflicts between around-the-clock No-Ack copy and Datanerd's office-hours transfer boundary

What customers say

4.80 (1) ServerVerify: 4.8/5 · 1
Recurring praise
  • + The sole ServerVerify review, dated January 2025 and attributed to a LowEndTalk user, reports more than two years using the KVM VPS 1G BGP and praises support, uptime, BGP tunnelling and minimal interruption during an infrastructure migration.
Recurring complaints
  • − The exact 4.8/5 aggregate rests on one review, so it cannot establish typical current service or product-wide satisfaction.
  • − The narrative is syndicated from a forum post and contains historical plan details; it is customer testimony rather than independently verified performance evidence. Separate forum discussion contains mixed comments but no calculable five-star aggregate, so it is not blended into the score.

Sources