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Hostman

hostman.com/products/cloud-server CY Founded 2020 · 6 yrs
4.31 (52)

Legal entity: HOSTMAN LTD, Cyprus company number HE446237 and VAT number 60003149Q

Benchmark offers

Germany

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
1 vCPU / 1 GiB / 25 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€3.51
≈ $4.00
Hourly estimate
1 1 GiB 25 GB
NVMe
Unmetered 0.29
1 vCPU / 2 GiB / 40 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€4.38
≈ $5.00
Hourly estimate
1 2 GiB 40 GB
NVMe
Unmetered 0.23
2 vCPU / 2 GiB / 60 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€5.26
≈ $6.00
Hourly estimate
2 2 GiB 60 GB
NVMe
Unmetered 0.38
2 vCPU / 4 GiB / 80 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€7.01
≈ $8.00
Hourly estimate
2 4 GiB 80 GB
NVMe
Unmetered 0.29
4 vCPU / 8 GiB / 160 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€14.90
≈ $17.00
Hourly estimate
4 8 GiB 160 GB
NVMe
Unmetered 0.27
8 vCPU / 16 GiB / 320 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€32.44
≈ $37.00
Hourly estimate
8 16 GiB 320 GB
NVMe
Unmetered 0.25

Netherlands

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
1 vCPU / 1 GiB / 25 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€3.51
≈ $4.00
Hourly estimate
1 1 GiB 25 GB
NVMe
Unmetered 0.29
1 vCPU / 2 GiB / 40 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€4.38
≈ $5.00
Hourly estimate
1 2 GiB 40 GB
NVMe
Unmetered 0.23
2 vCPU / 2 GiB / 60 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€5.26
≈ $6.00
Hourly estimate
2 2 GiB 60 GB
NVMe
Unmetered 0.38
2 vCPU / 4 GiB / 80 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€7.01
≈ $8.00
Hourly estimate
2 4 GiB 80 GB
NVMe
Unmetered 0.29
4 vCPU / 8 GiB / 160 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€14.90
≈ $17.00
Hourly estimate
4 8 GiB 160 GB
NVMe
Unmetered 0.27
8 vCPU / 16 GiB / 320 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€32.44
≈ $37.00
Hourly estimate
8 16 GiB 320 GB
NVMe
Unmetered 0.25

United States

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
1 vCPU / 1 GiB / 25 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€3.51
≈ $4.00
Hourly estimate
1 1 GiB 25 GB
NVMe
Unmetered 0.29
1 vCPU / 2 GiB / 40 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€4.38
≈ $5.00
Hourly estimate
1 2 GiB 40 GB
NVMe
Unmetered 0.23
2 vCPU / 2 GiB / 60 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€5.26
≈ $6.00
Hourly estimate
2 2 GiB 60 GB
NVMe
Unmetered 0.38
2 vCPU / 4 GiB / 80 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€7.01
≈ $8.00
Hourly estimate
2 4 GiB 80 GB
NVMe
Unmetered 0.29
4 vCPU / 8 GiB / 160 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€14.90
≈ $17.00
Hourly estimate
4 8 GiB 160 GB
NVMe
Unmetered 0.27
8 vCPU / 16 GiB / 320 GB NVMe + public IPv4
Hostman Cloud Server · guaranteed
€32.44
≈ $37.00
Hourly estimate
8 16 GiB 320 GB
NVMe
Unmetered 0.25

Platform

Products
name: Cloud Servers / VPS / VDS; category: self_managed_full_root_kvm_qemu_cloud_virtual_machine; service model: On-demand VM with root-password or SSH-key access, web console, project organization, lifecycle/reinstall/resize controls, cloud-init and optional networking/data-protection services. Hostman's VPS and VDS landing pages resolve to the same current Cloud Server tariff family rather than separate benchmark products.; resource model: Hostman calls CPU, RAM and NVMe resources guaranteed. Every live tariff object marks is_dedicated_cpu false, so the directory records guaranteed virtual allocation and does not call these dedicated physical cores.; hardware: Current marketing names Intel Xeon Gold and AMD EPYC hosts, enterprise Supermicro/Dell/SuperCloud hardware, NVMe and a 200 Mbit/s port. Live tariff objects advertise 3.3 GHz in Amsterdam, Frankfurt and San Jose and 3.0 GHz in New York; the exact host CPU model is not promised per VM.; plans: name: 1 vCPU / 1 GiB / 25 GB; base private only monthly usd: 2; public ipv4 monthly usd: 2; public server monthly usd: 4; vcpu: 1; memory gib: 1; storage gb: 25; port mbps: 200, name: 1 vCPU / 2 GiB / 40 GB; base private only monthly usd: 3; public ipv4 monthly usd: 2; public server monthly usd: 5; vcpu: 1; memory gib: 2; storage gb: 40; port mbps: 200, name: 2 vCPU / 2 GiB / 60 GB; base private only monthly usd: 4; public ipv4 monthly usd: 2; public server monthly usd: 6; vcpu: 2; memory gib: 2; storage gb: 60; port mbps: 200, name: 2 vCPU / 4 GiB / 80 GB; base private only monthly usd: 6; public ipv4 monthly usd: 2; public server monthly usd: 8; vcpu: 2; memory gib: 4; storage gb: 80; port mbps: 200, name: 4 vCPU / 8 GiB / 160 GB; base private only monthly usd: 15; public ipv4 monthly usd: 2; public server monthly usd: 17; vcpu: 4; memory gib: 8; storage gb: 160; port mbps: 200, name: 8 vCPU / 16 GiB / 320 GB; base private only monthly usd: 35; public ipv4 monthly usd: 2; public server monthly usd: 37; vcpu: 8; memory gib: 16; storage gb: 320; port mbps: 200; billing boundary: Services are pay-as-you-go, billed hourly and charged against account balance daily. Stopped services continue billing until deletion. The public plan cards add one USD 2/month transferable IPv4 to the base VM; directory offers use those complete public-server figures. The monthly labels are comparison estimates for a continuously allocated service, not fixed monthly invoices or documented monthly caps.; traffic: Traffic is marketed as unlimited/unmetered at the selected 200 Mbit/s channel. Current terms reserve the right to restrict an unlimited VM's channel if its use degrades other users.; location boundary: The current server-rendered production catalog has active tariff objects for Amsterdam, Frankfurt, New York and San Jose. Its location dictionary also contains Poland/pl-1, but the production filtered-location list removes Poland because no cloud-server tariff exists. Stale marketing and G2 seller copy naming Poland do not establish current orderability.
Operating systems
provider families: Ubuntu, Debian, CentOS; version boundary: The creation flow lets customers choose a release, but current anonymous documentation does not publish an exact live version matrix; versions are therefore not invented.; custom images: Upload from a computer or URL in ISO, VMDK, VHD, VHDX, VDI, RAW, IMG or QCOW2 format, up to 500 GB. Images require a BIOS-compatible bootloader/SeaBIOS, supported disk layout, root user and qemu-guest-agent for panel operations.; custom image location boundary: The July 2026 image documentation explicitly says server images are available for Amsterdam and Frankfurt. Customer-image availability is not attributed to New York or San Jose despite broader marketing language.; windows and other guests: A provider-supplied Windows catalog is not documented. Customer media can technically carry other systems if it satisfies Hostman's image requirements, but this is not represented as a licensed or supported Windows offer.; reinstall boundary: Reinstall accepts a clean OS, Marketplace image or eligible custom image and erases the server disk; Hostman backups remain in the dashboard.
Virtualization
hypervisor: KVM/QEMU; basis: Current production plan objects use KVM node-configuration identifiers; Hostman's current image requirements specify SeaBIOS, qcow2 and qemu-guest-agent. This is product-specific first-party implementation evidence, rather than a conclusion drawn from a generic VPS explainer.; guest model: Full VM with root access, clean provider images or qualifying customer images and a web console.; nested virtualization: not_found
CPU isolation
directory classification: guaranteed; provider claim: Hostman explicitly calls CPU, RAM and NVMe guaranteed resources and says Turbo Boost remains enabled to deliver the plan's performance level.; dedicated boundary: All 24 live location-plan tariff objects set is_dedicated_cpu to false. Guaranteed therefore means an assured virtual resource allocation, not a dedicated physical core.; frequency: Production tariff data says 3.3 GHz for Amsterdam, Frankfurt and San Jose and 3.0 GHz for New York. Hostman cautions that guest-visible base clock does not reflect Turbo Boost.; processor family: Marketing names Intel Xeon Gold and AMD EPYC; exact host model and overcommit ratio are not disclosed.

Features

  • App installation cloud server methods: Provider OS images, Marketplace assemblies, eligible custom images, root-level manual installation and root-run cloud-init scripts.; marketplace: Hostman advertises 24 ready-made assemblies; current first-party examples include LAMP, Docker, GitLab, WordPress, Supabase, n8n and Grafana.; app platform: A related PaaS deploys frontend, backend, Dockerfile, Docker Compose and public Docker Hub image workloads onto Hostman cloud resources with build logs, Nginx/SSL and optional autodeploy.; boundary: App Platform is represented as an integration adjacent to the root VM product, not as a root-access benchmark offer.
  • Templates & images images: Provider OS and Marketplace images plus custom-media upload. Free reusable/downloadable QCOW2 server images survive VM deletion, but current image creation and use are explicitly limited to Amsterdam and Frankfurt.; backups: Manual backups and schedules of daily, weekly or monthly frequency with configurable retention, priced at USD 0.07 per provisioned disk GB. Backup storage remains billable until deleted and panel backups do not protect against every hardware/software failure.; snapshot: One snapshot per server, automatically deleted after seven days and itself deleted after restore. A snapshot blocks several plan/disk/backup operations while present.; clone and reinstall: Server cloning, clean reinstall, Marketplace reinstall and eligible custom-image reinstall are documented.; cloud init: Cloud-config or shell user-data can run at create, reinstall or a clean reboot.
  • Network orchestration public network: Optional external IPv4, transferable between services within the same region and retained after service deletion until explicitly deleted. The default plan card includes one USD 2/month address; accounts may request up to 10 new addresses per day.; ipv6: not_applicable — Hostman's January 2026 first-party tutorial explicitly says it does not currently provide IPv6 addresses for cloud servers.; private networking: Same-region VPCs with customer-selected RFC1918 ranges and manual private addresses. Servers can move among VPCs with a reboot and documented 5–10 minute downtime; public IPv4 may change.; nat: Free VPC routing rules support private-only, outgoing-only via NAT, or incoming-and-outgoing modes. NAT requires a billable public IPv4 on the gateway.; port and traffic: 200 Mbit/s plan channel with unmetered traffic, subject to the current fair-use/degradation clause in the Terms.; ddos: Product pages advertise infrastructure DDoS protection; the legal SLA excludes DDoS force-majeure downtime from compensation.; reverse dns: not_found; automation: Control panel, public API and official Terraform provider. Terraform covers cloud servers, storage, databases, Kubernetes, firewalls and VPC networking, with data sources for images, presets and configuration options.
  • Firewall type: Provider network firewall as a service, configured in the dashboard without guest-OS changes.; scope: Separate inbound and outbound rule sets; a group can span virtual servers, databases and load balancers across regions and availability zones.; limits: Up to 50 rule groups, 100 rules per traffic direction in each group and 200 attached services per group.; default behavior: With no rules, the firewall is not applied and all traffic is allowed.; automation: Covered by the official Terraform provider.
  • Load balancer service: Managed regional load balancer with one- or two-node configurations, public IPv4 and same-region private network. Third-party backends may be entered by IP.; protocols: HTTP, HTTP2, HTTPS, TCP; algorithms: round robin, least connections; health and transport: Configurable health checks, thresholds, Proxy Protocol, backend keep-alive, SSL handling and maintenance windows.; high availability: The two-node configuration includes a replica for fault tolerance.; price boundary: A current anonymous load-balancer price was not located, so no add-on price is asserted.
  • DNS management authoritative dns: Existing domains can use Hostman nameservers and have records added, edited and deleted in the dashboard. Hostman does not currently sell domain registrations.; record types: A, AAAA, CNAME, MX, TXT, SRV; zone import: Bulk .zone import supports the listed record types plus $ORIGIN and $TTL directives; unsupported record types/directives are ignored.; service binding: A/host targets can select a service on the Hostman account or a manually entered IP.; reverse dns: not_found; dnssec: not_found
  • Git integrations account integrations: GitHub, GitLab, Bitbucket; capabilities: OAuth/account connection, repository selection, branch/commit selection, build logs and automatic rebuild/deploy on new commits.; url connection: Public or credentialed private Git URLs, including Gitea, self-hosted GitLab and GitHub Enterprise, can be connected without granting an entire account; URL-connected repositories require manual deployment after changes.; deployment types: Framework buildpacks, Dockerfile and Docker Compose.; documentation conflict: A current FAQ says self-hosted repositories are unsupported, while the dedicated current connection guide explicitly supports externally reachable self-hosted Git URLs. The more specific workflow is retained and the lack of autodeploy is disclosed.
  • Container registry provider: Docker Hub; workflow: App Platform directly deploys an image name plus tag or digest, provisions a dedicated Hostman cloud server, configures a reverse proxy and exposes ports 80/443.; authentication: No linked Docker Hub account or authentication is used.; limitation: Only public Docker Hub images are supported; private images and other registry-provider integrations were not found.

Support

base model: Self-managed cloud VM: Hostman supplies infrastructure and control-plane operations, while the customer controls and secures the guest OS, applications, data and configuration.; included help: 24/7 information and technical support, infrastructure monitoring, documentation and optional free project migration/testing arranged through support. No general commitment to administer arbitrary customer software inside the guest was found.; binding availability: The current legal SLA guarantees at least 99.9% availability measured at year end, excluding planned maintenance. Marketing and FAQ pages claim 99.98%; the legal agreement controls this directory record.; measurement boundary: Legal downtime begins when support accepts the ticket and ends when an incident-solution or workaround email is sent.; compensation: For six or more short failures in a day, or at least six hours of daily interruption, compensation is one service day. Hostman-caused unrestorable data loss can receive one service month. Total liability is capped at one monthly service cost and compensation extends service time rather than paying cash. Claims must be filed within 30 days; test service, terms breaches, DDoS, customer software/security and external facility/carrier causes are excluded.; refunds: Current Frankfurt/Germany product pages advertise a 30-day money-back guarantee. The current Terms reserve termination with or without refund and do not publish a detailed general refund procedure or exhaustive eligibility list, so the marketing guarantee is not broadened beyond its explicit statement.; billing: Cloud services are hourly pay-as-you-go, debited daily from prepaid balance and remain billable while stopped until deleted.

Email

general and support: info@hostman.com; sales: sales@hostman.com; abuse: abuse@hostman.com; legal: legal@hostman.com; sla information response target: Up to one hour for email or ticket information support under the legal SLA.

Phone

number: +31 970 102 690 64; published hours: Monday–Friday, 09:00–18:00 CEST; boundary: The FAQ broadly says 24/7 phone support, but the dedicated current Contacts page publishes weekday hours for the displayed number; the narrower channel-specific schedule controls.

Ticket system

access: Authenticated account/dashboard ticket system.; technical hours: 24/7, without weekends or breaks; initial response target: No more than two hours under the legal SLA

Live chat

access: Website and authenticated dashboard; hours: 24/7/365; normal response target: Up to ten minutes in normal operation; the legal SLA permits extension during emergencies.

Languages: verified public localizations: English, German, French, Spanish, Portuguese (Brazil); secondary platform listing: Italian, Dutch; human agent language commitment: not_found; boundary: Localized contact and documentation interfaces verify localized self-service content, not guaranteed native-language staffing. Italian and Dutch appear on G2's provider profile and are retained only as secondary listing context. Hours: information live chat and email: 24/7; technical ticket support: 24/7; phone: Monday–Friday, 09:00–18:00 CEST; targets: Live chat up to 10 minutes in normal operation; email/information ticket up to 1 hour; technical ticket initial response up to 2 hours.

What customers say

4.31 (52) Trustpilot: 4.0/5 · 32 G2: 4.8/5 · 20
Recurring praise
  • + Recent reviews commonly praise affordable pricing, rapid provisioning, an approachable dashboard, useful Git/container integrations, stable performance and responsive support.
  • + G2's current summary emphasizes ease of use, deployment simplicity and integrations; current Trustpilot VPS reviews likewise describe simple ordering and favorable price/performance.
Recurring complaints
  • G2 themes include shallow advanced documentation, missing enterprise controls, limited customization or tuning, navigation issues, console responsiveness and occasional lag.
  • Trustpilot complaints include account/fraud holds, refund disputes and alleged slow follow-up. Hostman disputes at least one recent complaint because it could not match the reviewer to an account.
  • The sample is small and company-wide: G2 categorizes only eight reviews under VPS Hosting Platforms, while both platforms also cover App Platform, databases, storage and other Hostman products.

Sources