Hivelocity
Legal entity: Hivelocity LLC, a Florida corporation and a Colohouse company. The current site footer still uses Hivelocity, Inc.; the current privacy notice, Master Services Agreement and legal contact identify Hivelocity LLC as the service/legal entity.
Benchmark offers
United States
| Plan | Price /mo | vCPU | RAM | Storage | Transfer | vCPU/€ |
|---|---|---|---|---|---|---|
| pro.sm.amd regular monthly Hivelocity Pro AMD Virtual Shared VPS · shared | €8.77
≈ $10.00 | 2 | 4 GiB | 40 GB NVMe SSD | 10 TB | 0.23 |
| pro.md.amd regular monthly Hivelocity Pro AMD Virtual Shared VPS · shared | €17.53
≈ $20.00 | 4 | 8 GiB | 80 GB NVMe SSD | 10 TB | 0.23 |
| vds.sm.intel regular monthly Hivelocity Intel Virtual Dedicated Server · dedicated | €18.41
≈ $21.00 | 2 | 4 GiB | 80 GB not_found | 10 TB | 0.11 |
| pro.lg.amd regular monthly Hivelocity Pro AMD Virtual Shared VPS · shared | €34.19
≈ $39.00 | 8 | 16 GiB | 160 GB NVMe SSD | 10 TB | 0.23 |
| vds.md.intel regular monthly Hivelocity Intel Virtual Dedicated Server · dedicated | €36.82
≈ $42.00 | 4 | 8 GiB | 160 GB not_found | 10 TB | 0.11 |
| pro.xl.amd regular monthly Hivelocity Pro AMD Virtual Shared VPS · shared | €56.99
≈ $65.00 | 12 | 24 GiB | 240 GB NVMe SSD | 10 TB | 0.21 |
| vds.lg.intel regular monthly Hivelocity Intel Virtual Dedicated Server · dedicated | €71.02
≈ $81.00 | 8 | 16 GiB | 320 GB not_found | 10 TB | 0.11 |
Platform
- Products
- name: Hivelocity Pro AMD Virtual Shared VPS; category: self_service_root_controlled_shared_cpu_virtual_private_server; current orderability: All four products are in the current official pricing inventory with available stock and working configure links. The live editors expose Orangeburg OGB1 for these shared VPS products.; cpu: AMD EPYC; shared vCPU cores with guaranteed minimums and dedicated RAM; plans: name: pro.sm.amd; product id: 2812; vcpu: 2; memory gib: 4; storage gb: 40; storage type: NVMe SSD; transfer tb: 10; port gbps: 1; regular monthly usd: 10; current displayed monthly usd: 10; on sale: No, name: pro.md.amd; product id: 2816; vcpu: 4; memory gib: 8; storage gb: 80; storage type: NVMe SSD; transfer tb: 10; port gbps: 1; regular monthly usd: 20; current displayed promotional monthly usd: 15; on sale: Yes, name: pro.lg.amd; product id: 2817; vcpu: 8; memory gib: 16; storage gb: 160; storage type: NVMe SSD; transfer tb: 10; port gbps: 1; regular monthly usd: 39; current displayed monthly usd: 39; on sale: No, name: pro.xl.amd; product id: 2818; vcpu: 12; memory gib: 24; storage gb: 240; storage type: NVMe SSD; transfer tb: 10; port gbps: 1; regular monthly usd: 65; current displayed monthly usd: 65; on sale: No, name: Hivelocity Intel Virtual Dedicated Server; category: self_service_root_controlled_dedicated_vcpu_virtual_dedicated_server; current orderability: All three products are in the current official pricing inventory with available stock and working configure links. The live editors expose Los Angeles LAX2 and Tampa TPA2.; cpu: Intel; 100% dedicated, unshared vCPU cores and RAM; plans: name: vds.sm.intel; product id: 2467; vcpu: 2; memory gib: 4; storage gb: 80; storage type: not_found; transfer tb: 10; port gbps: 1; regular monthly usd: 21; current displayed monthly usd: 21; on sale: No, name: vds.md.intel; product id: 2468; vcpu: 4; memory gib: 8; storage gb: 160; storage type: not_found; transfer tb: 10; port gbps: 1; regular monthly usd: 42; current displayed promotional monthly usd: 37; on sale: Yes, name: vds.lg.intel; product id: 2469; vcpu: 8; memory gib: 16; storage gb: 320; storage type: not_found; transfer tb: 10; port gbps: 1; regular monthly usd: 81; current displayed promotional monthly usd: 72; on sale: Yes, name: Current virtual-server options and boundaries; category: post_purchase_and_deployment_options; deployment: The live editor accepts hostname, SSH keys and cloud-init user data; advertises deployment in about five to seven minutes; and offers monthly, quarterly, semi-annual and annual billing with a generic claim of up to 15% off longer terms. Exact anonymous longer-term totals were not exposed in the initial editor, so they are not represented as benchmark offers.; software: Eight free Linux images, three Windows Server images at USD 3 monthly, free one-click application stacks, custom ISO, and optional cPanel tiers are available. Exact current choices are recorded under operating systems and features.; additional storage: storage gb: 50; monthly usd: 3.75, storage gb: 100; monthly usd: 7.5, storage gb: 200; monthly usd: 15, storage gb: 500; monthly usd: 37.5; network: 10 TB transfer on a 1 Gbit/s port; excess transfer is not throttled and the current Virtual Server FAQ states USD 0.01 per GB overage. SMTP port 25 is blocked. Additional IP requests are manually reviewed.; benchmark boundary: The directory benchmarks the regular/original one-month prices. Temporary sale prices and unspecified longer-term discounts are retained as context but excluded from price rankings. Bare metal, GPU physical servers, colocation, Enterprise Cloud and quote-built private infrastructure are separate purchase units and are not duplicated as VPS offers.
- Operating systems
- free linux images in current store api: AlmaLinux 9, AlmaLinux 8, Rocky Linux 9, Rocky Linux 8, Ubuntu 24.04 LTS, Ubuntu 22.04 LTS, Ubuntu 20.04 LTS, Debian 12; windows images in current store api: Windows Server 2022 Standard, Windows Server 2019 Standard, Windows Server 2016 Standard; windows price: USD 3 per month in the representative current virtual-server option API; no setup charge.; custom iso: Advertised for VPS/VDS and managed through portal/API ISO operations.; deployment inputs: hostname, SSH keys, cloud-init user data; catalog boundary: The marketing page shows OS families rather than versions. The anonymous current store option API provides the exact version list above; availability can still depend on product compatibility.
- Virtualization
- platform: Full-control virtual machines with Linux root or Windows Administrator access, isolated guests, console/API management, ISO and volume operations and hot migration during host maintenance.; hypervisor: not_found; hypervisor disclosure: The current Virtual Server FAQ explicitly says Hivelocity keeps the specific hypervisor/infrastructure implementation confidential. No KVM, VMware or other hypervisor is inferred.; vps: Shared-resource virtual private server.; vds: Virtual dedicated server with dedicated resources.; nested virtualization: not_found
- CPU isolation
- vps classification: shared; vps detail: Shared CPU cores with guaranteed minimums, dedicated RAM and guest isolation; this does not mean exclusive physical cores.; vds classification: dedicated; vds detail: 100% dedicated, unshared CPU cores and RAM with no noisy-neighbor CPU impact.; processor families: Current shared plans are labeled Pro AMD and the FAQ identifies AMD EPYC; current VDS plans are labeled Intel Dedicated. Exact CPU models and clock rates are not published.
Features
- App installation one click shared vps catalog: WordPress, Tailscale, Pterodactyl, Docker, Webmin, Dokku, HAProxy, MicroK8s, NGINX, Node.js, CloudPanel, Redis, Apache Superset, ELK Stack, Garage; vds boundary: The representative VDS option API exposes the first eleven entries through CloudPanel; the additional Redis, Superset, ELK Stack and Garage groups were exposed on the shared VPS product.; price: The current option API prices these application selections at USD 0 monthly and USD 0 setup.; manual installation: Full root access permits compatible customer software subject to the acceptable-use policy.; control panels: Current cPanel/WHM VPS tiers cost USD 21 for 1-5 accounts, USD 32 for 6-30, USD 42 for 31-50 and USD 52 for 51-100 or 101+ accounts; accounts beyond 100 are USD 0.45 each.✓
- Templates & images provider images: The current Linux and Windows image catalog is enumerated under operating systems.; custom media: Custom ISO upload, listing, attachment and detachment are supported through the portal/API.; initialization: SSH keys and cloud-init data are accepted during deployment.; snapshots: Portal/API volume snapshots and automatic snapshot schedules are supported. The FAQ says snapshots use network-attached storage that is regularly replicated and backed up.; backup responsibility: The service addendum makes the base customer responsible for configuring and testing backups and disclaims liability for failed/corrupt backups; no bundled retention or anonymous snapshot price was found.; downgrade boundary: In-place upgrades are supported; downgrades require backup and restore into a newly ordered virtual server.✓
- Network orchestration interfaces: Portal/API management for public IP subnets, ports, volumes and virtual-server device state; additional public IPv4 and /64 IPv6 blocks can be requested and are facility-specific.; private networking: Virtual servers in the same facility can use private networking and attach to existing same-facility VLANs.; bgp: BGP announcement assistance is available for virtual-server accounts spending more than USD 200 monthly.; automation: myVelocity portal, REST API, official Terraform provider, SSH keys, cloud-init; device operations: console, events, metrics, upgrade, delete, ISO attach/detach, volume operations, snapshot schedules; network limits: 10 TB included transfer, 1 Gbit/s cap, USD 0.01/GB overage, port 25 blocked, and no cross-zone live migration or portable IP between virtual-server locations.; roadmap boundary: The FAQ says seamless private networking between Virtual Servers and Bare Metal was still in development; it is not represented as currently offered cross-product networking.✓
- Firewall provider service: Hivelocity sells stateful hardware firewall service with IPsec VPN, IPS, web filtering and central management. The current pricing page classifies all three live virtual-server facilities as Core sites and advertises hardware firewall capability at Core sites.; purchase boundary: The VPS/VDS editors do not expose a firewall selector or anonymous price. Compatibility and topology for an individual virtual server require a sales confirmation; no native guest security-group/firewall-rules UI was found.; guest firewall: Customers retain root/Administrator control and can run guest firewall software, but that is not counted as a provider-managed integration.✓
- Load balancer provider service: The current pricing/location UI advertises Load Balancing as a Core-site capability, and Orangeburg, Los Angeles and Tampa are Core sites.; purchase boundary: No self-service VPS/VDS load-balancer resource, configuration documentation, protocol matrix or anonymous price was found. Treat this as a sales-assisted Core-site add-on, not a feature included in the benchmark VM price.; guest option: HAProxy is also available as a free one-click guest application; that guest deployment is distinct from a managed provider load balancer.✓
- DNS management authoritative dns: Hivelocity customers can add domains and DNS zones in myVelocity, use ns1.hivelocity.net and ns2.hivelocity.net, and create records with configurable TTL.; reverse dns: The API includes a PTR-record resource.; pricing boundary: No separate anonymous DNS price, record quota, DNSSEC support statement or SLA was found; DNS is not represented as part of the benchmark VM resource price.✓
- Git integrations—
- Container registry—
Support
base model: Self-managed virtual server: Hivelocity manages the physical host and network, while the customer manages the guest OS, applications, security controls and backups.; coverage: 24/7/365 US-based technical support through phone, live chat, ticket and email. The product page advertises responses in 15 minutes or less; the developer support page promises same-day handling for tickets, so the exact response commitment depends on channel/context.; sla: The product page advertises 99.99% uptime. The current Bare Metal & Hosting/VPS addendum instead aims for 100% network availability under its defined contiguous-US network scope and provides credits of 5% of monthly recurring charges per affected hour, subject to exclusions and a monthly cap.; billing: Recurring charges are invoiced monthly in advance in USD. The service auto-renews. Month-to-month service needs five days' prior cancellation notice by ticket; longer minimum terms need 90 days. Unused services are non-refundable.; taxes: Customer is responsible for applicable taxes and fees.; management boundary: The current dedicated-server managed-services page explicitly says its managed plans do not support virtual machines; those USD 49/149 plans are not represented as VPS management add-ons.
address: support@hivelocity.net; behavior: Email from the valid account email address opens a ticket under the appropriate client account.
toll free: +1 888-869-4678; local: +1 813-471-0355; technical support hours: 24/7/365
access: Support section of myVelocity; account-changing requests must be submitted through a ticket.; published targets: same-day support for tickets in the developer support guide, 15 minutes or less in current VPS/VDS marketing
availability: 24/7/365; scope: Many issues and pre-sales questions; major account changes require a ticket.
What customers say
- + Positive reviews repeatedly praise responsive and knowledgeable staff, stable performance, network reliability, competitive value and long customer relationships.
- + A recent G2 virtual-machine review specifically praises low pricing, provisioning under ten minutes and strong API integration; recent Trustpilot reviewers also report good technical support and reliable workloads.
- − Recent negative feedback alleges declining escalation quality, slow resolution of DDoS/network problems, service termination after billing or abuse events, and destructive VM deletion or migration incidents.
- − One G2 VPS reviewer reports irreversible device/data deletion after a missed payment, while 2026 Trustpilot reviews include complaints about VM data loss and changed network experience. These reinforce the need for independent backups and careful billing/cancellation controls.
- − The aggregate is not product- or location-pure: both platforms mix VPS, dedicated-server, colocation and other Hivelocity experiences. Trustpilot's displayed numeric TrustScore is 3.7 even though its star graphic rounds to 3.5; the numeric score is used in the weighted calculation.
Sources
- Product Current live VPS, VDS, stock, location and regular/promotional pricing inventory — Hivelocity, checked 2026-07-16
- Product Live pro.sm.amd VPS configure editor — Hivelocity, checked 2026-07-16
- Product Live vds.sm.intel VDS configure editor — Hivelocity, checked 2026-07-16
- API Current pro.sm.amd hardware, OS, application, cPanel and bandwidth options — Hivelocity, checked 2026-07-16
- API Current vds.sm.intel hardware, location, OS, application and cPanel options — Hivelocity, checked 2026-07-16
- Product Current VPS and VDS product, resource isolation, applications, SLA and support page — Hivelocity, checked 2026-07-16
- Docs Virtual Server products and API resource index — Hivelocity, checked 2026-07-16
- Docs Current Virtual Server FAQ — Hivelocity, checked 2026-07-16
- Docs Virtual Server device, console, event and metrics API — Hivelocity, checked 2026-07-16
- Docs Virtual Server ISO and volume operations API — Hivelocity, checked 2026-07-16
- Docs Virtual Server snapshot and schedule API — Hivelocity, checked 2026-07-16
- Docs IP and subnet portal and API management — Hivelocity, checked 2026-07-16
- Docs Official Terraform provider for Hivelocity — Hivelocity, checked 2026-07-16
- Product Hardware firewall service — Hivelocity, checked 2026-07-16
- Docs Creating authoritative DNS zones and records in myVelocity — Hivelocity, checked 2026-07-16
- API PTR record API resource — Hivelocity, checked 2026-07-16
- Support Support channels, scope and coverage — Hivelocity, checked 2026-07-16
- Support Current contact channels, headquarters and department hours — Hivelocity, checked 2026-07-16
- Product Dedicated-server managed services and virtual-machine exclusion — Hivelocity, checked 2026-07-16
- Company Legal contact, billing, cancellation, refunds, taxes and SLA index — Hivelocity, checked 2026-07-16
- Company Current Master Services Agreement — Hivelocity, checked 2026-07-16
- Company Bare Metal and Hosting/VPS Service Addendum — Hivelocity, checked 2026-07-16
- Company Company history and Colohouse acquisition — Hivelocity, checked 2026-07-16
- Reviews Hivelocity Hosting customer reviews — Trustpilot, checked 2026-07-16
- Reviews Hivelocity reviews and product profile — G2, checked 2026-07-16