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Fasthosts

www.fasthosts.co.uk Gloucester Founded 1998 · 28 yrs
4.80 (19,846)

Legal entity: Fasthosts Internet Limited, active UK private limited company number 03656438.

Benchmark offers

Germany

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
VPS 2
General-purpose VPS · dedicated
€4.64
≈ $5.29
Term commitment
2 2 GiB 90 GB
NVMe
Unmetered 0.43
VPS 4
General-purpose VPS · dedicated
€10.44
≈ $11.91
Term commitment
4 4 GiB 120 GB
NVMe
Unmetered 0.38
RAM VPS 2
RAM-optimised VPS · dedicated
€19.72
≈ $22.49
Term commitment
2 8 GiB 120 GB
NVMe
Unmetered 0.10
VPS 6
General-purpose VPS · dedicated
€20.88
≈ $23.81
Term commitment
6 8 GiB 240 GB
NVMe
Unmetered 0.29
RAM VPS 4
RAM-optimised VPS · dedicated
€27.84
≈ $31.75
Term commitment
4 16 GiB 240 GB
NVMe
Unmetered 0.14
VPS 8
General-purpose VPS · dedicated
€44.08
≈ $50.27
Term commitment
8 16 GiB 480 GB
NVMe
Unmetered 0.18
RAM VPS 8
RAM-optimised VPS · dedicated
€52.20
≈ $59.53
Term commitment
8 32 GiB 480 GB
NVMe
Unmetered 0.15
VPS 12
General-purpose VPS · dedicated
€67.27
≈ $76.73
Term commitment
12 24 GiB 720 GB
NVMe
Unmetered 0.18
RAM VPS 16
RAM-optimised VPS · dedicated
€112.51
≈ $128.33
Term commitment
16 64 GiB 960 GB
NVMe
Unmetered 0.14

Spain

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
VPS 2
General-purpose VPS · dedicated
€4.64
≈ $5.29
Term commitment
2 2 GiB 90 GB
NVMe
Unmetered 0.43
VPS 4
General-purpose VPS · dedicated
€10.44
≈ $11.91
Term commitment
4 4 GiB 120 GB
NVMe
Unmetered 0.38
RAM VPS 2
RAM-optimised VPS · dedicated
€19.72
≈ $22.49
Term commitment
2 8 GiB 120 GB
NVMe
Unmetered 0.10
VPS 6
General-purpose VPS · dedicated
€20.88
≈ $23.81
Term commitment
6 8 GiB 240 GB
NVMe
Unmetered 0.29
RAM VPS 4
RAM-optimised VPS · dedicated
€27.84
≈ $31.75
Term commitment
4 16 GiB 240 GB
NVMe
Unmetered 0.14
VPS 8
General-purpose VPS · dedicated
€44.08
≈ $50.27
Term commitment
8 16 GiB 480 GB
NVMe
Unmetered 0.18
RAM VPS 8
RAM-optimised VPS · dedicated
€52.20
≈ $59.53
Term commitment
8 32 GiB 480 GB
NVMe
Unmetered 0.15
VPS 12
General-purpose VPS · dedicated
€67.27
≈ $76.73
Term commitment
12 24 GiB 720 GB
NVMe
Unmetered 0.18
RAM VPS 16
RAM-optimised VPS · dedicated
€112.51
≈ $128.33
Term commitment
16 64 GiB 960 GB
NVMe
Unmetered 0.14

United States

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
VPS 2
General-purpose VPS · dedicated
€4.64
≈ $5.29
Term commitment
2 2 GiB 90 GB
NVMe
Unmetered 0.43
VPS 4
General-purpose VPS · dedicated
€10.44
≈ $11.91
Term commitment
4 4 GiB 120 GB
NVMe
Unmetered 0.38
RAM VPS 2
RAM-optimised VPS · dedicated
€19.72
≈ $22.49
Term commitment
2 8 GiB 120 GB
NVMe
Unmetered 0.10
VPS 6
General-purpose VPS · dedicated
€20.88
≈ $23.81
Term commitment
6 8 GiB 240 GB
NVMe
Unmetered 0.29
RAM VPS 4
RAM-optimised VPS · dedicated
€27.84
≈ $31.75
Term commitment
4 16 GiB 240 GB
NVMe
Unmetered 0.14
VPS 8
General-purpose VPS · dedicated
€44.08
≈ $50.27
Term commitment
8 16 GiB 480 GB
NVMe
Unmetered 0.18
RAM VPS 8
RAM-optimised VPS · dedicated
€52.20
≈ $59.53
Term commitment
8 32 GiB 480 GB
NVMe
Unmetered 0.15
VPS 12
General-purpose VPS · dedicated
€67.27
≈ $76.73
Term commitment
12 24 GiB 720 GB
NVMe
Unmetered 0.18
RAM VPS 16
RAM-optimised VPS · dedicated
€112.51
≈ $128.33
Term commitment
16 64 GiB 960 GB
NVMe
Unmetered 0.14

Platform

Products
name: General-purpose VPS; category: unmanaged_root_kvm_vps_with_dedicated_virtual_cpu_claim; active plans: name: VPS 2; monthly gbp: 4; intro first three months gbp: 3; vcpu: 2; memory gib: 2; storage gb: 90, name: VPS 4; monthly gbp: 9; intro first three months gbp: 5; vcpu: 4; memory gib: 4; storage gb: 120, name: VPS 6; monthly gbp: 18; intro first three months gbp: 9; vcpu: 6; memory gib: 8; storage gb: 240, name: VPS 8; monthly gbp: 38; intro first three months gbp: 16; vcpu: 8; memory gib: 16; storage gb: 480, name: VPS 12; monthly gbp: 58; intro first three months gbp: 21; vcpu: 12; memory gib: 24; storage gb: 720, name: RAM-optimised VPS; category: unmanaged_root_kvm_vps_with_dedicated_virtual_cpu_claim; active plans: name: RAM VPS 2; monthly gbp: 17; intro first three months gbp: 12; vcpu: 2; memory gib: 8; storage gb: 120, name: RAM VPS 4; monthly gbp: 24; intro first three months gbp: 14; vcpu: 4; memory gib: 16; storage gb: 240, name: RAM VPS 8; monthly gbp: 45; intro first three months gbp: 24; vcpu: 8; memory gib: 32; storage gb: 480, name: RAM VPS 16; monthly gbp: 97; intro first three months gbp: 48; vcpu: 16; memory gib: 64; storage gb: 960, name: n8n self-hosted VPS path; category: same_active_vps_catalog_with_prebuilt_application_image; relationship to benchmarks: Uses the same nine VPS sizes and prices rather than a distinct compute family, so it is documented without duplicating benchmark offers.; image: Ubuntu 24.04 + n8n, with n8n, Docker and a web UI pre-installed; claims: unlimited self-hosted workflows and executions, 500+ integrations and community nodes, more than 100 workflow templates, JSON workflow export/import; location conflict: The n8n page repeatedly calls the product UK VPS and says UK data sovereignty, but later says global data centres let the customer choose where data lives. The live configurator API and common VPS comparison table, rather than that contradictory prose, establish the active Germany, Spain and USA choices., name: OpenClaw VPS path; category: same_active_vps_catalog_with_guided_customer_installation; relationship to benchmarks: Uses the same nine VPS sizes and prices rather than a distinct compute family.; installation boundary: The current page instructs the customer to deploy an Ubuntu VPS with at least 2 GB RAM and paste the OpenClaw quick-install command. It is not exposed as a provider image by the current configuration API.; location conflict: The page markets UK VPS and UK data centres while also saying global data centres are selectable. Current common-catalog API evidence controls physical inclusion.
Operating systems
current live images: AlmaLinux 8, AlmaLinux 9, Debian 12, Debian 13, Rocky Linux 8, Rocky Linux 9, Ubuntu 24.04, Ubuntu 24.04 + n8n, Ubuntu 26.04, Windows Server 2022, Windows Server 2025; image restrictions: Debian 13 is unavailable with Acronis Cyber Protect, Rocky Linux 9 is unavailable with Plesk, Ubuntu 26.04 is unavailable with Plesk, Windows requires at least 2 vCPU, 2 GiB RAM and 60 GB storage; every currently active plan meets those minima; windows price: The live product API prices Windows at GBP 5 per vCPU per month on the 12-month monthly-payment term, in addition to the base VPS.; current source conflict: The public VPS FAQ and Windows landing page still mention Windows Server 2019, but the live configuration API exposes only 2022 and 2025. The directory uses the current selectable API catalog.; custom iso or arbitrary image import: not_found
Virtualization
directory virtualizer: KVM; basis: The current product-specific KVM VPS page markets KVM and the VPS terms expose a host-side KVM console. Linux receives root access and Windows receives Administrator/RDP access, with a browser remote console for recovery.; platform design: The public FAQ says the VPS runs on cloud infrastructure with virtual resources split across multiple physical machines. The terms call each VPS a standalone system but reserve suspension rights where excessive use impairs the shared platform or third parties.; control plane: power and service management, KVM/remote console, IP and login data, OS selection and supported-image deployment, vertical upgrade to a larger plan, firewall policies, backup add-on management, billing and support; source conflict: A May 2026 Fasthosts editorial security comparison says its platform is built on VMware, conflicting with the current KVM-specific product and terms. The directory gives the product-specific sources priority but preserves the conflict.; nested virtualization: No current public nested-virtualization entitlement was found.
CPU isolation
classification: dedicated; basis: The current product page pairs vCPU plan quantities with an explicit claim that every VPS has its own dedicated CPU, RAM and storage and faces no noisy-neighbour competition. This satisfies the directory's explicit dedicated-vCPU-claim rule.; physical core boundary: Fasthosts does not promise one whole physical core per listed vCPU. Dedicated here means the provider's exclusive virtual-CPU allocation claim, not customer ownership of a physical host.; fair use and platform boundary: The VPS terms say model fees reflect available vCPU performance and allow suspension for excessive consumption that impairs the shared infrastructure or third parties. The marketing claim is therefore not represented as an unconditional right to consume an entire physical core continuously.; no frequency or host model commitment: The current plan catalog publishes vCPU counts but no minimum clock, host CPU model or pinning topology.

Features

  • App installation provider image: Ubuntu 24.04 + n8n with n8n, Docker and a web UI pre-installed.; guided install: The OpenClaw path is customer-installed on Ubuntu with a published quick-install workflow; it is not a live provider image.; optional panel: Plesk Web Host Edition can be purchased after checkout for GBP 5 per month and manages domains, subscriptions and accounts. It is not included in the benchmark.; self installation: Full root or Administrator control permits compatible customer-managed applications.; integration boundary: n8n's application connectors and the included Docker runtime do not establish native Git-provider or container-registry integrations in the Fasthosts control plane.
  • Templates & images images: Eleven current provider images spanning Linux, Windows and prebuilt n8n, with the exact restrictions recorded under operating systems.; cyber protect: Optional Acronis Cyber Protect Basic supports scheduled encrypted cloud backups, multiple restore points and control-panel management. It is not included in the base VPS price.; monthly payment backup prices gbp: 5 GB: 1; 10 GB: 2; 50 GB: 5; 100 GB: 10; 200 GB: 15; 500 GB: 35; 1,000 GB: 65; 2,000 GB: 120; 5,000 GB: 275; 10,000 GB: 500; plan limits: The live catalog restricts selectable backup capacity by VPS: smaller plans start at 5 or 10 GB and cap at 2,000 or 5,000 GB; VPS 12 and RAM VPS 16 start at 50 GB and cap at 10,000 GB.; catalog conflict: One May 2026 editorial page says a basic 2 GB Cyber Protect tier is free, while the current product page says the add-on is optional and the live pricing API starts at paid 5 GB. The directory does not treat 2 GB as included.; snapshots or custom iso: No current first-party snapshot, custom ISO or arbitrary image-import entitlement was verified for this VPS line.
  • Network orchestration customer interfaces: Fasthosts central Control Panel, per-VPS Cloud Panel, browser KVM/remote console; capabilities: select data centre and OS at deployment, inspect IP and credentials, connect by SSH, RDP or remote console, upgrade vertically to a larger active plan, apply network firewall policies to one or multiple servers, manage unlimited IPv6 addresses, purchase extra IPv4 and backup capacity; addressing: One IPv4 address is included with every plan. Unlimited IPv6 addresses can be added free from the server admin panel. The product page does not publish the extra-IPv4 price.; transfer: Unlimited traffic on a nominal 1 Gbit/s connection. The VPS terms say throughput is best effort, has no guaranteed minimum and is excluded from the SLA.; ddos: Included anti-DDoS is advertised for applications in every Fasthosts data centre; no attack-capacity or mitigation-credit matrix is public.; automation boundary: The public configuration API exposes current locations, stock, models and images but is a presales catalog, not a customer lifecycle API. A current feature article labels API automation as CloudNX-only, and VPSBenchmarks likewise reports no VPS admin REST API. No authenticated VPS API or CLI contract was found.; private network or floating ip: not_found; adjacent product boundary: Fasthosts markets load balancers and API access for CloudNX and redirects its current public-cloud referrals to IONOS. Current VPS entitlement, compatibility and price for those adjacent services were not verified.
  • Firewall platform firewall: Network-level firewall policies managed in the Control Panel independently of guest commands.; scope: Rules can allow or block by IP address, port and protocol and can be applied to one server or groups of servers.; included: The current VPS page lists firewall administration and anti-DDoS with every active plan.; responsibility: The unmanaged-service terms make the customer responsible for firewall configuration and guest security.; limits: No current public rule quota, stateful-behavior matrix or outbound-policy documentation was found.
  • Load balancer
  • DNS management authoritative dns: Fasthosts' separate domain service provides Advanced DNS control in the central Control Panel for domains registered with Fasthosts or using its nameservers.; verified controls: add, edit and delete DNS records, A and AAAA addressing, CNAME, ALIAS/ANAME, TXT, MX, NS, SOA, SRV, DKIM and DMARC support, unlimited subdomains, Anycast DNS; vps relationship: A customer can point a managed Fasthosts domain at the included VPS IPv4 or IPv6 address, but domain registration is a separate cost and not bundled with the VPS.; reverse dns: A current first-party VPS PTR workflow was not found.
  • Git integrations
  • Container registry

Support

base scope: Unmanaged infrastructure. The customer has full administration rights and sole responsibility for guest configuration, updates, application software, firewall policy, access controls, authentication, security and backups.; provider scope: Fasthosts supplies the supported platform and images, maintains physical infrastructure, exposes a KVM console, and provides 24/7 UK-based human support. The terms say Fasthosts has no regular guest-administrator access.; sla: The current VPS terms guarantee 99.99% availability for host hardware, power and network connectivity, excluding scheduled maintenance and guest modifications. Eligible credit is one day of service fee per unavailable hour, measured only from customer report to provider-confirmed restoration, capped at one monthly fee.; sla marketing conflict: The current product comparison repeatedly says 99.999%, but the governing VPS terms specify 99.99%. The directory treats 99.99% as the contractual value and preserves the marketing conflict.; bandwidth sla boundary: The advertised 1 Gbit/s is best effort; no minimum throughput is guaranteed and bandwidth performance is outside the SLA.; contract and billing: Minimum 12-month term. The benchmark uses regular base fees billed monthly in advance; fees continue while the VM is powered off. The product page also offers upfront terms and introductory first-three-month discounts, which are excluded from the benchmark.; cancellation and refunds: General terms call service fees non-refundable, automatically renew services, and require at least 30 days' notice before the next renewal for a minimum-term service. Provider-initiated cancellation without customer breach receives a prorated refund.; commercial customer boundary: General terms say all purchases are for commercial use.

Email

address: support@fasthosts.com; availability: The About page describes email support as 24/7.; response target: No customer technical-support target was found; the public contact page separately promises a response within three working days for non-customer general email.

Phone

number: +44 333 0142 700; availability: 24 hours a day, 7 days a week; access: Existing customers should have an account number and valid support code ready.

Ticket system

access: Authenticated support site and Get Support workflow in the customer account.; availability: 24/7 team claim; response target: not_found

Live chat

access: Authenticated and public sales/support live-chat entry points.; availability: The About page describes live chat as 24/7.; response target: not_found

Languages: verified: English; basis: The UK support site, legal terms, phone, email and live-chat interfaces reviewed are English.; qualification: Physical VPS presence in Germany, Spain and the USA does not establish German- or Spanish-language agent support; no current first-party language matrix was found. Hours: phone email live chat and team: 24 hours a day, 7 days a week; formal first response target: not_found; public status page: Real-time and historical incident page is available.

What customers say

4.80 (19,846) Trustpilot: 4.8/5 · 19,813 HostAdvice: 4.7/5 · 33
Recurring praise
  • + Trustpilot's recent-review summary and current reviews overwhelmingly praise helpful, patient and knowledgeable agents, fast human responses, clear explanations and successful resolution of website, email, DNS and account problems.
  • + HostAdvice's current sample also contains long-tenure customers praising reliability and support. Fasthosts' own selected VPS testimonials mention straightforward setup, a simple dashboard, sensible firewall defaults and good speed, but those provider-selected quotes are not used in the numeric rating.
Recurring complaints
  • Trustpilot's AI summary notes some reports of unreliable email service, outages, long holds, disconnected calls and communication difficulty. Its snapshot is 86% five-star and 7% one-star; the company replies to 96% of negative reviews, usually within a week.
  • A May 2026 HostAdvice complaint alleges steep post-intro price increases, unclear add-on pricing and a support ticket left unanswered for three months. It concerns domain services rather than a current VPS and remains an individual, unverified account.
  • The Trustpilot profile is claimed, paid, actively invites reviews and has been merged with another profile. Both platforms mix domains, email, shared hosting, VPS and other products; neither score is a VPS-, plan- or location-specific reliability measure. Trustpilot's count changed during the research window, so 19,813 is the exact captured snapshot used here.
  • The 19,813-review Trustpilot sample numerically dominates 33 HostAdvice reviews. The weighted aggregate should not be read as two independent sources of equal breadth.

Sources