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Cube Hosting

cube-hosting.net Gerolzhofen Founded 2019 · 7 yrs
4.70 (32)

Legal entity: Jesse Röhsler, a German sole proprietor trading as Cube-Hosting.net. The current site imprint and the provider's terms identify Jesse Röhsler as the contracting provider.

Benchmark offers

Germany

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Starter Cloud Server
CloudServer - NBG01 · shared
€6.99
≈ $7.97
2 8 GiB 100 GB
NVMe
Not stated 0.29
Standard Cloud Server
CloudServer - NBG01 · shared
€16.50
≈ $18.82
4 16 GiB 150 GB
NVMe
Not stated 0.24
Small Cloud Server
CloudServer - NBG01 · shared
€23.99
≈ $27.36
6 28 GiB 250 GB
NVMe
Not stated 0.25
Medium Cloud Server
CloudServer - NBG01 · shared
€31.99
≈ $36.49
8 32 GiB 350 GB
NVMe
Not stated 0.25

Platform

Products
name: CloudServer - NBG01; category: general_purpose_kvm_virtual_private_server; cpu isolation: shared; current orderability: The live NBG01 category showed positive stock for all four plans when checked: Starter 1, Standard 8, Small 6 and Medium 10. Inventory is dynamic and those counts are not treated as guarantees.; current plans: name: Starter; cores: 2; memory gib: 8; storage gb: 100; monthly eur: 6.99, name: Standard; cores: 4; memory gib: 16; storage gb: 150; monthly eur: 16.5, name: Small; cores: 6; memory gib: 28; storage gb: 250; monthly eur: 23.99, name: Medium; cores: 8; memory gib: 32; storage gb: 350; monthly eur: 31.99; included: NVMe storage, DDR4-3200 ECC memory, one IPv4 address, IPv6 /64 according to the current Cloud marketing page, 1 Gbit/s fair-use network connection, configurable firewall and DDoS protection up to the advertised 3.2 Tbit/s, four complete backup slots, no setup fee; host cpu conflict: The live order category identifies AMD Ryzen 7 5700X hosts at 3.4–4.6 GHz, while the current Cloud marketing page identifies Ryzen 9 7900X hosts for the same NBG01 plans. The benchmark uses the live category for current order facts and does not promise a specific CPU model.; traffic qualification: The current product pages say 1 Gbit/s under fair use and say normal websites, shops, gameservers, APIs and applications do not incur hidden traffic charges. The last-published terms, dated 2020, instead state a default 1 TB allowance unless otherwise agreed. No reconciled current numeric transfer allowance is public, so benchmark transfer is not_found.; pricing qualification: The benchmark uses the regular gross monthly prices. The currently advertised RYZEN30 coupon reduces Cloud prices by 30%, but temporary coupon pricing is excluded from rankings., name: CloudServer - FRA01; category: cataloged_but_not_currently_orderable; current orderability: The separate live FRA01 Cloud category showed 0 available for every one of its nine plans, and an individual product page returned not in stock. Frankfurt is therefore documented as provider infrastructure but excluded as a current VM location and from all benchmark offers.; facility: Maincubes FRA01, described by the order catalog as Offenbach am Main, Germany; source conflicts: The public Cloud page markets Frankfurt plans and in three cases shows different regular prices from the zero-stock WHMCS catalog. Neither set is benchmarked while stock remains zero.
Operating systems
deployment: Customers choose an image and operating system during configuration and can later reinstall from the panel.; image scope: The current Cloud page describes images for operating systems, web workloads, applications and gameservers.; exact public image catalog: not_found; windows qualification: The public Cloud catalog reviewed does not verify a selectable Windows image or included Windows licence for these current NBG01 plans.; self administration: KVM and full root access permit customers to administer compatible software inside the guest, but this is not evidence that every operating system is offered as a provider image.
Virtualization
hypervisor: KVM; guest access: Full root control is advertised for the Cloud VMs.; panel capabilities: start, stop and restart the VM, inspect resources and network data, reinstall from an image, browser VNC console, manage PTR/rDNS, manage firewall rules and DDoS profiles; nested virtualization: No current public statement about nested virtualization was found.; reseller api qualification: Cube Hosting advertises an API and WHMCS module for approved resellers to provision and manage CloudServer, dedicated-server and domain products. The public pages do not establish that an ordinary retail Cloud customer receives that API.
CPU isolation
classification: shared; basis: The service is marketed as Cloud with cores or vCores and does not promise exclusive or dedicated physical cores. Ryzen host branding and KVM isolation do not by themselves establish dedicated CPU allocation.; catalog wording conflict: The live NBG01 category says cores while the marketing page says vCores. In the absence of an exclusivity commitment, all four benchmark offers remain classified as shared.

Features

  • App installation method: Provider deployment and reinstall images are advertised for web, application and gameserver workloads, and customers have full root access for self-installation.; limitations: the current public catalog does not enumerate the exact one-click application names or versions, examples of workloads on the marketing page are not treated as proof of a named prebuilt application image
  • Templates & images provider images: Selectable system, web, application and gameserver images with panel reinstall.; included backups: The live NBG01 category lists four complete backup slots with each plan.; cross location backup: A live Starter configuration exposed a Cross Location Backup add-on label at EUR 2.10 per month, but the public Cloud roadmap still describes geo-redundant features for 2027. The label is documented without promising current cross-site semantics.; limitations: exact image names and versions are not publicly enumerated, backup scheduling, retention, restore behavior and storage isolation are not specified on the public catalog, no current public customer-uploaded ISO or image-import workflow was found
  • Network orchestration retail panel: VM lifecycle controls, resource and network inspection, reinstall and VNC console, IPv4 and IPv6 information, PTR/rDNS management, firewall rules, per-IP DDoS profiles and port templates; reseller automation: An API and WHMCS module are offered within the reseller product; ordinary retail API access is not established.; private networking: The official roadmap marks same-location private networks and cross-location private networking as planned for the end of 2026 or beginning of 2027, so neither is represented as currently available.; addressing: The Cloud page advertises one IPv4 address and an IPv6 /64 per server.
  • Firewall platform service: Integrated Cloud-panel firewall managed independently of shell commands in the guest.; capabilities: inbound access rules by port and protocol, TCP and UDP rules, activation, modification and removal in the panel, DDoS profiles labeled Open, Recommended and Strict, service templates and custom port ranges; limitations: The public page does not publish rule quotas, stateful behavior or outbound-policy controls.
  • Load balancer
  • DNS management verified scope: Reverse-DNS/PTR records for the server address can be set in the Cloud panel.; limitations: No current authoritative forward-DNS zone service for CloudServer customers was verified, so this feature is limited to reverse DNS in the directory.
  • Git integrations
  • Container registry

Support

base model: Self-managed Cloud VM with full root access. The terms make customers with full and sole administrative rights responsible for guest management, software, security and backups unless the specific offer says otherwise.; managed boundary: Managed Hosting is marketed as a separate physical or dedicated hosting service and is not represented as included management for these CloudServer plans.; availability undertaking: The provider's last-published terms state 99% availability over an annual average unless an offer says otherwise, include regular and sporadic maintenance in the measure, and exclude causes outside provider control such as force majeure and third-party fault.; credit policy: No public automatic service-credit schedule was found.; contract: Prepaid contract of indefinite duration that ends at the close of a prepaid period if the customer does not make another advance payment.; terms age: The terms page says it was last updated on 2020-10-27; current product-page terms shown during checkout should be rechecked before purchase.; traffic conflict: Current product pages use uncapped fair-use wording, while the old terms specify 1 TB by default unless otherwise agreed. The directory does not infer a current numeric allowance.

Email

address: support@cube-hosting.net; hours: not_found; qualification: Published legal and support contact address; no email response-time commitment was found.

Phone

number: +49 9382 2209100; hours: not_found; qualification: Published German business number; the provider does not publish phone staffing hours or a response target.

Ticket system

departments: General, Emergency Support, Technical Support, Billing; availability: The provider advertises 24/7 human support through tickets and Discord.; response target: not_found

Live chat

channel: External Cube Hosting Discord community/support channel; availability: Advertised 24/7 alongside tickets; qualification: This is classified as live/community chat rather than a conventional embedded private chat. No formal first-response time is published.

Languages: verified: German; basis: The primary site, contract language and provider support claim are German.; limitations: The client portal offers many interface localizations, but that does not verify support-agent proficiency in those languages. Hours: ticket and discord: 24 hours a day, 7 days a week; phone and email: not_found; qualification: The 24/7 statement is a provider marketing claim; no formal response-time commitment was found.

What customers say

4.70 (32) Trustpilot: 4.7/5 · 32
Recurring praise
  • + Recent reviews repeatedly praise fast and personal support, stable servers, performance, value for money and a straightforward control panel.
  • + Several reviews describe prompt help with setup or technical problems, and one review reports an initial hardware failure followed by immediate billing suspension and compensation.
Recurring complaints
  • The 32-review Trustpilot sample is small, brand-wide and mixes CloudServer, root or dedicated servers and webspace rather than isolating the currently orderable Nuremberg VMs.
  • Trustpilot showed 100% five-star distribution and six reviews in the prior 12 months, but states that it does not fact-check specific review claims and that no recent invitation records were present; the score is not a representative uptime or VPS-only statistic.
  • ProvenExpert displayed 4.73/5 across 30 imported reviews, but all were aggregated from Trustpilot and Google Maps at a 2025-09-16 snapshot. Because it overlaps the included Trustpilot evidence and is stale, it is excluded from the numeric aggregate.

Sources