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Cloudservers.dk

cloudservers.dk Aarhus Founded 2002 · 24 yrs
4.30 (8)

Legal entity: registered name: ServicePoint A/S; company id: 26616409; brand boundary: Cloudservers.dk is a ServicePoint brand and its current contracts identify ServicePoint A/S as the operator and seller. The Cloudservers footer/title sometimes says Cloudservers A/S while displaying ServicePoint A/S's CVR 26616409; no separate current Cloudservers A/S legal entity is substituted for the registered company.; ownership claim: The current About page describes Cloudservers/ServicePoint as 100% Danish-owned.

Benchmark offers

Denmark

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Linux Cloudserver — 1 CPU / 1 GiB / 25 GB monthly
Cloudservers Linux VPS · shared
€6.61
≈ $7.54
1 1 GiB 25 GB
local NVMe SSD
Unmetered 0.15

Germany

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Linux Cloudserver — 1 CPU / 1 GiB / 25 GB monthly
Cloudservers Linux VPS · shared
€6.61
≈ $7.54
1 1 GiB 25 GB
local NVMe SSD
Unmetered 0.15

Netherlands

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Linux Cloudserver — 1 CPU / 1 GiB / 25 GB monthly
Cloudservers Linux VPS · shared
€6.61
≈ $7.54
1 1 GiB 25 GB
local NVMe SSD
Unmetered 0.15

United States

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Linux Cloudserver — 1 CPU / 1 GiB / 25 GB monthly
Cloudservers Linux VPS · shared
€6.61
≈ $7.54
1 1 GiB 25 GB
local NVMe SSD
Unmetered 0.15

Platform

Products
name: Cloudservers Linux VPS; category: currently_orderable_self_managed_full_root_iaas_virtual_machine; current monthly matrix dkk net: vcpu: 1; memory gib: 1; storage gb: 25; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 49.4, vcpu: 1; memory gib: 2; storage gb: 50; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 120.67, vcpu: 2; memory gib: 4; storage gb: 80; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 219.72, vcpu: 2; memory gib: 8; storage gb: 100; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 408.42, vcpu: 4; memory gib: 8; storage gb: 160; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 440.51, vcpu: 2; memory gib: 16; storage gb: 100; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 651.41, vcpu: 6; memory gib: 16; storage gb: 320; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 778.47, vcpu: 8; memory gib: 12; storage gb: 100; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 1200.9, vcpu: 4; memory gib: 32; storage gb: 100; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 1227.55, vcpu: 8; memory gib: 32; storage gb: 640; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 1466.31, vcpu: 8; memory gib: 16; storage gb: 200; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 1481.22, vcpu: 4; memory gib: 64; storage gb: 200; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 2146.73, vcpu: 12; memory gib: 48; storage gb: 960; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 2183.15, vcpu: 16; memory gib: 24; storage gb: 100; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 2297.85, vcpu: 16; memory gib: 32; storage gb: 200; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 2782.9, vcpu: 16; memory gib: 64; storage gb: 1280; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 2911.19, vcpu: 6; memory gib: 128; storage gb: 300; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 4088.52, vcpu: 20; memory gib: 96; storage gb: 1920; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 4264.32, vcpu: 32; memory gib: 48; storage gb: 200; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 4570.4, vcpu: 32; memory gib: 64; storage gb: 300; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 5361.85, vcpu: 20; memory gib: 128; storage gb: 2048; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 5617.08, vcpu: 8; memory gib: 192; storage gb: 400; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 6949.66, vcpu: 64; memory gib: 96; storage gb: 200; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 8804.15, vcpu: 12; memory gib: 256; storage gb: 500; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 8890.96, vcpu: 64; memory gib: 128; storage gb: 300; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 10376.84, vcpu: 16; memory gib: 384; storage gb: 600; storage type: local NVMe SSD; transfer: unmetered subject to acceptable-use load controls; monthly: 13590.64; common configuration: Self-managed Linux VM, full root over SSH, remote VNC console/rescue access, fixed monthly price, local NVMe SSD, public-network transfer advertised as free/unmetered and deployment in minutes in the customer's selected data center.; orderability: The public site links to a live ServicePoint registration flow. Account creation is free, requires no card and says the customer can then configure, deploy and order a Cloudserver and add-ons. The control-panel page says orchestration deploys the instance in the chosen data center 24 hours a day.; billing: All catalog amounts exclude VAT. ServicePoint normally invoices one month in advance and automatically renews monthly until valid cancellation. No setup fee or longer commitment is published for the VM catalog.; trial boundary: A current signup promotion advertises a four-day free Cloudserver without a card. The trial and a conflicting homepage teaser saying continued service from DKK 37/month are excluded; the complete current price table and December 2025 knowledge-base comparison both identify DKK 49.40 as the smallest ordinary shape.; transfer boundary: Every public row says FRI TRAFIK. The contract permits intervention for exceptional or unreasonable traffic/CPU/I/O load and publishes no numeric fair-use allowance, port speed or overage price, so unmetered is qualified rather than converted into a quantity., name: Cloudservers Microsoft Windows VPS; category: currently_orderable_self_managed_full_administrator_iaas_virtual_machine; pricing: The same 26 VM shapes are available with Windows Server 2022 Standard at DKK 105 per CPU core per month excluding VAT. The current table therefore totals DKK 154.40 for the 1-core entry and publishes exact totals through DKK 17,096.84/month.; control: Full Administrator and Remote Desktop access, an included Microsoft server license and deployment in minutes are advertised.; price copy conflict: The Windows hero card says DKK 152.97 for the smallest shape, while the detailed current table and its DKK 105/core formula yield DKK 154.40. The detailed matrix/formula controls and the hero discrepancy is preserved.; software boundary: Customer-installed third-party software and licensing remain the customer's responsibility; ServicePoint handles the included underlying operating-system license., name: Cloudserver add-ons; category: optional_control_plane_and_data_protection_services; current monthly dkk net: name: Cloud Firewall; price: 37; scope: provider-edge IPv4/IPv6 TCP/UDP rules, ports and IP whitelists, name: Cloud SDN / private VLAN; price: 199; scope: private 10 Gbps same-data-center network, static private addressing and unmetered internal transfer, name: CloudDNS; price: 0; scope: unlimited zones and records, DNSSEC, A/AAAA, TurboTTL and BIND export, name: Snapshots; price per gb: 0.76; scope: unlimited manually created images with restore/clone and optional one-week, one-month or one-year expiry, name: File backup; price per gb: 1.8; scope: file-level cloud backup, name: Automatic snapshot backup; price from: 49; scope: scheduled full-server snapshots; snapshot example: A 25 GB snapshot is shown as about DKK 0.64/day, consistent with 25 × DKK 0.76/month divided across a month.; backup boundary: Backups and snapshots are optional, separately billed services. The contract tells customers to maintain backups themselves and disclaims guaranteed recovery after a platform failure., name: Physical location catalog; category: current_cloudserver_data_center_footprint; locations: DK-SKB1 — Skanderborg, Denmark, DE-FRA1 — Frankfurt, Germany, NL-AMS1 — Amsterdam, Netherlands, US-NYC1 — New York metro / CoreSite NY2 in Secaucus, New Jersey, US-SJO1 — San Jose label / CoreSite SV7 in Santa Clara, California, US-CHI1 — Chicago, Illinois, UK-LON1 — London, United Kingdom (outside directory universe), SG-SIN1 — Singapore (outside directory universe); source conflict: The current terms landing page exposes these eight named sites, while an older linked Datacenters and Security narrative lists seven and omits DK-SKB1. The homepage separately says more than 13 worldwide data centers without naming the remainder. Only the eight current named index entries are cataloged; unnamed marketing sites are not inferred.
Operating systems
advertised linux families: Ubuntu, Debian, CentOS, Fedora CoreOS; linux access: Full root over SSH; windows: Windows Server 2022 Standard with included per-core license and full Administrator/RDP; os change: The public control-panel page advertises OS choice/change after purchase.; exact version boundary: The anonymously accessible Linux page, signup and knowledge base do not expose a current version-by-version image selector. Exact Ubuntu, Debian, CentOS and Fedora CoreOS releases therefore remain not_found rather than being inferred from generic family copy.; custom iso: not_found; architecture: not_found
Virtualization
guest control: Full root/SSH on Linux and full Administrator/RDP on Windows. A browser VNC remote console is advertised for rescue access.; lifecycle: The control panel supports deployment in the selected data center, start/stop/restart, console, resize/upgrade, OS selection or change, statistics, snapshots, backup, firewall and SDN/VLAN attachment.; provisioning: The current control-panel page says orchestration deploys an instance in the desired data center within minutes and is available 24/7.; hypervisor: not_found; hypervisor boundary: No current first-party page, contract or public documentation reviewed identifies KVM, VMware, Xen, Hyper-V, Proxmox or another VM monitor. The service is called IaaS/virtual servers, but the virtualizer is not inferred.; storage: Provider-described 100% local NVMe SSD. The public catalog does not publish RAID, replication, node-failover or durability mechanics for the current local-disk shapes.; public api boundary: The customer web panel is documented, but no public compute REST API, OpenAPI schema, CLI, SDK or Terraform provider was verified.; shared responsibility: ServicePoint operates physical facilities/infrastructure, networks and VM service. Customers control and secure the guest OS, applications and data; optional firewall and backup remain customer-configured.
CPU isolation
benchmark classification: shared; basis: The public catalog sells generic CPU/vCPU quantities and publishes no exclusive-core promise. The current acceptable-use policy says exceptional traffic, CPU or I/O load is handled out of consideration for other customers and can trigger short suspension, establishing shared platform contention semantics.; host cpu: Current marketing says high-performance last-generation CPUs but publishes no model or per-location hardware binding.; dedicated logical core promise: not_found; physical core mapping: not_found; hardware thread or smt mapping: not_found; pinning or numa policy: not_found; numeric oversubscription ratio: not_found; sustained use policy: No numeric CPU quota, burst window, steal-time target or throttle rate is published. Exceptional/unreasonable load is handled through customer dialogue, possible reduction request and short suspension.

Features

  • App installation guest managed: Full root or Administrator access permits installation of compatible applications.; optional installation services: Separate paid WordPress, web-server and Remote Desktop setup services are advertised.; native one click application marketplace: not_found
  • Templates & images provider images: Ubuntu, Debian, CentOS, Fedora CoreOS and Windows Server 2022 families/edition are advertised; exact current Linux releases are not public.; os change: Offered through the customer panel.; snapshots: Unlimited paid snapshots can restore or clone a complete VM and can be retained until manual deletion or set to expire after one week, one month or one year.; automatic snapshot backup: Optional from DKK 49/month excluding VAT.; custom iso or image import: not_found
  • Network orchestration deployment: Customer-selected data center, automated deployment, lifecycle actions and traffic statistics through the web panel.; private network: Optional Cloud SDN provides a private, isolated 10 Gbps VLAN within a data center, unmetered internal traffic, server membership controls and customer-assigned static private IP addresses.; public network: Public transfer is advertised as free/unmetered, but the anonymous catalog does not publish public IPv4/IPv6 entitlement counts, port rate, PTR workflow or overage mechanics.; security: Optional provider-edge dual-stack firewall with unlimited TCP/UDP rules and whitelists.; missing public controls: No public API, floating IP, cross-data-center private network, BGP/BYOIP or managed load-balancer workflow was verified.
  • Firewall provider managed control: Optional DKK 37/month excluding VAT Cloud Firewall filters before traffic reaches the VM and supports unlimited IPv4/IPv6 TCP/UDP rules, ports and IP whitelists from the ServicePoint panel.; default behavior: Knowledge-base examples say incoming traffic is blocked unless a rule permits a port or IP after the add-on is enabled.; guest managed: Customers may instead operate an in-guest software firewall with root/Administrator access.; operations: Network/firewall infrastructure is monitored 24/7; this is not a promise to manage the customer's rules.
  • Load balancer
  • DNS management price: Free; zones and records: Unlimited; capabilities: DNSSEC, including one-click DK Hostmaster integration, A and AAAA records, low-TTL TurboTTL mode, BIND-format zone export; nameserver placement: The provider describes three nameservers across Google EU, Microsoft EU and Microsoft US cloud locations.; api boundary: No public DNS API contract was verified.
  • Git integrations
  • Container registry

Support

base scope: Self-managed IaaS under a shared-responsibility model. ServicePoint supports its infrastructure and supplied services, not customer-installed software, applications or data.; availability: The SLA guarantees 99.5% infrastructure availability excluding announced maintenance, software updates and attributable third-party events. It aspires to 100% operation.; credit: If registered outage exceeds 0.5% of time, ServicePoint refunds 10% of the affected service's payment for that calendar month. The customer must open a ticket within 30 days, remain in good contractual/payment standing and show material impact.; termination for availability: Three consecutive calendar months below 99.5% permit termination on 14 days' notice.; billing: Monthly subscription normally invoiced in advance, automatically renewed and priced excluding VAT. Card and FIK payment are supported under the stated deadlines.; cancellation: Cloudservers and independent add-ons require ticket cancellation with 14 days' notice to the end of a subscription period. Customer data may be deleted after the cancellation period.; refund: The general terms describe statutory 14-day withdrawal, then explicitly exclude online Cloudservers/CloudSQL orders because customized servers, licenses and IPs are deployed. The free trial is a promotion rather than a refund entitlement.; backup: The customer must maintain backups through its own process or purchased ServicePoint services. Recoverability after platform failure is not guaranteed.; acceptable use: No illegal or violent content, child sexual abuse material, infringing/P2P content, spam/phishing, hacking/scamming/scanning/DDoS, third-party resale VPN or unapproved SMTP. Exceptional traffic/CPU/I/O load may be reduced or briefly suspended.; governing law: Danish law and ServicePoint's home-court venue

Email
Phone

+45 70 26 77 10 during published support hours. Support is limited to ServicePoint infrastructure/services; customer software assistance may be billable.

Ticket system

Authenticated/new-case ticket system for customer service and technicians. SLA credits and cancellations must be requested by ticket.

Live chat

Crisp-powered live chat is exposed on the Cloudservers site. Marketing says replies can arrive within minutes, but no contractual chat-response target is published.

Languages: verified public and support language: Danish; boundary: The product site, control panel, knowledge base and support terms are Danish. An English security document exists, but no English or other-language agent staffing promise is published. Hours: customer support: Monday–Thursday 08:00–16:00; Friday 08:00–15:00; automated deployment: 24/7; network and firewall operations: Advertised 24/7 monitoring; contractual first response target: not_found; contractual resolution target: not_found

What customers say

4.30 (8) Trustpilot: 4.3/5 · 8
Recurring praise
  • + Accessible positive reviews repeatedly praise stable products, patient or technically helpful support, personal ownership of issues, flexibility and value.
  • + The most recent accessible review, from 2023, says help is consistently available for technical questions and setup wishes.
Recurring complaints
  • One 2020 web-hosting reviewer alleges unanswered questions and broken cPanel, webmail and FTP links; one terse 2018 review simply calls service poor.
  • The profile is for ServicePoint A/S, contains only eight reviews, exposes six narratives, is stale and mixes web hosting, Office 365, Citrix and other services. It is not a Cloudservers plan-, location- or uptime-specific measure. Cloudservers' own five-star testimonials are provider-curated and excluded from the numeric aggregate.

Sources