Skip to content
← All providers

Aclass

aclass.es Madrid Founded provider claimed operating start year: 2000; secondary reported legal incorporation date: 2001-03-16; qualification: Aclass's current history says the business began in 2000 and launched its cloud division in 2015. Axesor reports that Aclass Internet y Comunicaciones S.L. was constituted on 16 March 2001. The operating-history claim and legal-entity date are retained separately. · provider claim derived operating age years: 26; secondary derived legal entity age years: 25; as of: 2026-07-18; qualification: The operating value is the calendar-year difference from the provider-claimed 2000 start. The legal-entity value is elapsed whole years from Axesor's 16 March 2001 constitution date; Axesor is secondary evidence rather than a registry extract. yrs
No rating

Legal entity: registered name: Aclass Internet y Comunicaciones S.L.; tax id: B82967480; brand: Aclass; qualification: The current legal notice and January 2026 terms identify this entity as the site owner. Axesor independently reports the same name and tax ID; Axesor is a commercial secondary source, not the Spanish commercial registry.

Benchmark offers

Spain

Plan Price /mo vCPU RAM Storage Transfer vCPU/€
Servidor Cloud 2C + 4G + 50G
Servidores Cloud · guaranteed
€36.00
≈ $41.06
2 4 GiB 50 GB
SSD fixed-plan label; page-wide specification says NVMe
Not stated 0.06
Servidor Cloud 4C + 4G + 50G
Servidores Cloud · guaranteed
€44.00
≈ $50.19
4 4 GiB 50 GB
SSD fixed-plan label; page-wide specification says NVMe
Not stated 0.09
Servidor Cloud 2C + 8G + 50G
Servidores Cloud · guaranteed
€46.00
≈ $52.47
2 8 GiB 50 GB
SSD fixed-plan label; page-wide specification says NVMe
Not stated 0.04
Servidor Cloud 4C + 4G + 100G
Servidores Cloud · guaranteed
€59.90
≈ $68.32
4 4 GiB 100 GB
SSD fixed-plan label; page-wide specification says NVMe
Not stated 0.07
Servidor Cloud 2C + 8G + 100G
Servidores Cloud · guaranteed
€61.00
≈ $69.58
2 8 GiB 100 GB
SSD fixed-plan label; page-wide specification says NVMe
Not stated 0.03
Servidor Cloud 4C + 4G + 150G
Servidores Cloud · guaranteed
€74.00
≈ $84.40
4 4 GiB 150 GB
SSD fixed-plan label; page-wide specification says NVMe
Not stated 0.05

Platform

Products
category: currently_publicly_orderable_self_managed_vmware_full_root_cloud_virtual_machines; current fixed monthly catalog: name: Servidor Cloud 2C + 4G + 50G; product id: prod_TXPrKFohxbxNuz; price id: price_1SaL1oDvzv7rDialL43a5nJz; monthly eur: 36; vcpu: 2; memory gib: 4; storage gb: 50, name: Servidor Cloud 2C + 8G + 50G; product id: prod_TXPrOTi45E5vun; price id: price_1SaL1qDvzv7rDialvj2AXMBX; monthly eur: 46; vcpu: 2; memory gib: 8; storage gb: 50, name: Servidor Cloud 4C + 4G + 50G; product id: prod_TXPrwQn6PKeu22; price id: price_1SaL1rDvzv7rDialTaEdFeq8; monthly eur: 44; vcpu: 4; memory gib: 4; storage gb: 50, name: Servidor Cloud 4C + 4G + 100G; product id: prod_TXPrsTF2QqzMg2; price id: price_1SaL1sDvzv7rDialgoUfAI7p; monthly eur: 59.9; vcpu: 4; memory gib: 4; storage gb: 100, name: Servidor Cloud 2C + 8G + 100G; product id: prod_TXPrsMC0F7yUcC; price id: price_1SaL1tDvzv7rDialoiqoIA2F; monthly eur: 61; vcpu: 2; memory gib: 8; storage gb: 100, name: Servidor Cloud 4C + 4G + 150G; product id: prod_TXPrJ5vsf2DZwY; price id: price_1SaL1uDvzv7rDialZ9UC3KCc; monthly eur: 74; vcpu: 4; memory gib: 4; storage gb: 150; orderability: Each fixed card has an Add to cart control that stores its live Stripe price ID. The public checkout sends those IDs and quantities to Aclass's create-cart-checkout function and opens the returned Stripe payment-session URL. A customer can continue with an email or use the sign-in/registration route. No account, Stripe session, payment or order was created during verification.; service model: Linux plans publish complete SSH/root access and say application or website configuration remains the customer's responsibility. Aclass provides the VM, platform controls and infrastructure support; optional fully managed work is separately mentioned without a public price.; billing boundary: All six fixed products are ordinary recurring monthly EUR prices. The FAQ also claims a 10% annual reduction and hourly use with a one-hour minimum, but exposes no comparable public hourly rate. The custom calculator produces estimates and a separate sales-quote form; neither is substituted for executable fixed-price products.; tax boundary: The current cart says prices exclude VAT and taxes are calculated at checkout. The cloud calculator likewise says displayed estimates exclude VAT and all other applicable tax.; resource conflicts: Every fixed-plan feature list labels its disk SSD, while page-wide current copy repeatedly says every cloud VPS uses NVMe. The catalog therefore preserves both labels instead of silently choosing one. Fixed cards also list Plesk, while the custom calculator prices Plesk Web Admin at EUR 10/month; Plesk entitlement is not assumed in the benchmark price.; transfer boundary: The FAQ refers to overage above an included bandwidth quota, but no quota, public-port throughput, overage rate or fixed-plan transfer quantity is published. Transfer is not_found for every benchmark.; structured data boundary: The shipped page contains two conflicting provider-authored rating values (4.9 and 4.8, both claiming 156 reviews) and a priceValidUntil value of 2025-12-31. Those stale or internally inconsistent structured fields are not used for current orderability or customer scoring; the live product objects, cart controls and Stripe price IDs establish the current catalog.
Operating systems
linux images: Ubuntu 20.04 LTS, Ubuntu 22.04 LTS, Ubuntu 24.04 LTS, Debian 10, Debian 11, Debian 12, CentOS 7, CentOS 8 Stream, Rocky Linux 8, Rocky Linux 9, AlmaLinux 8, AlmaLinux 9, Fedora Server (latest version; exact version not published), openSUSE (exact version not published); windows: Windows Server Standard is a separately orderable EUR 40/month plus VAT rental licence; the current page does not identify its exact release or edition beyond Standard.; preconfigured images: LAMP or LEMP, Docker, Kubernetes cluster, PostgreSQL, MySQL, MongoDB, Node.js, Python, Ruby, cPanel, Plesk; custom media and cloning: The FAQ claims custom ISO upload and cloning from an existing snapshot.; lifecycle boundary: Several named images, including Ubuntu 20.04, Debian 10 and CentOS 7, are at or beyond ordinary upstream support milestones. Their current provider labels are recorded as availability claims, not as a security or vendor-support endorsement. Architecture, image patch date and exact Fedora/openSUSE/Windows releases are not_found.
Virtualization
hypervisor: VMware ESXi 8, described as a type-1 bare-metal hypervisor; guest access: Full Linux SSH/SFTP and root access; the Windows Server Standard add-on is public, but exact Windows guest Administrator credential wording is not_found.; control plane: Web panel with lifecycle/resource controls, SSH/SFTP, VNC console, snapshots, backups, networking, firewall, monitoring and DNS claims; a REST API is also advertised.; provisioning claim: Two to five minutes after payment confirmation, including the selected OS, public IP, reverse DNS, initial security and root credentials.; nested virtualization: not_found; host cluster topology live migration or customer zone choice: not_found
CPU isolation
classification: guaranteed; basis: Current provider copy calls resources guaranteed and 100% dedicated without overselling, while the products expose virtual CPU counts. It does not map a vCPU to an exclusive physical core or hardware thread. Under the directory methodology this supports guaranteed virtual resources, not dedicated physical CPU.; processor label: Intel Xeon; exact model, generation and selectable host are not_found; physical core mapping smt mapping pinning numa policy numeric contention ratio burst or sustained use limit: not_found

Features

  • App installation guest managed: Full root access permits customer installation of compatible software; the page expressly places website, application and other guest configuration on the customer.; provider images: LAMP/LEMP, Docker, Kubernetes, PostgreSQL, MySQL, MongoDB, Node.js, Python, Ruby, cPanel, Plesk; control panel boundary: Fixed cards list Plesk, but the calculator says Plesk Web Admin costs EUR 10/month and offers free Hestia or no panel. No Plesk entitlement is silently added to benchmark prices.
  • Templates & images capabilities: provider Linux and application images, custom ISO upload, instance cloning from snapshots, manual or scheduled daily, weekly or monthly snapshots with configurable retention up to 30 copies, incremental backups every six hours with full or selective restoration claims; backup location claim: The page says backups are stored in a different geographic location and also markets a 3-2-1 scheme.; pricing restore sla and verified recovery objectives: not_found
  • Network orchestration interfaces: web control panel, REST API; capabilities: vertical CPU, RAM and disk changes, horizontal instance scaling, VPC/private networks and VLAN segmentation, firewalls between private segments, snapshot, backup, volume and metric control, one dedicated fixed public IP claim, reverse-DNS setup during provisioning, Terraform, Ansible and webhook automation claims; private traffic: Provider claims less than 1 ms latency and no public-bandwidth consumption or traffic limit between instances on the same private network.; network label: 10 Gbps redundant network marketing; no fixed-plan public port speed is published.; ipv6 floating ip bgp byoip nat gateway address limits or public api reference: not_found
  • Firewall provider claims: dedicated hardware perimeter firewall, integrated WAF, DDoS protection, firewalls between VPC segments; guest firewall: Full root access permits a customer-managed guest firewall.; rule model default state protocol port address priority logging api schema capacity and ddos threshold: not_found
  • Load balancer service: The current cloud page says integrated load balancers distribute traffic between multiple instances and enable horizontal scaling.; included price protocols health checks capacity algorithm persistence tls sla api object or city specific stock: not_found; qualification: This is a provider product claim, not a verified entitlement bundled into each fixed VM price.
  • DNS management service: The web panel is advertised with integrated DNS management, and the REST API claim includes DNS administration.; reverse dns: Provisioning copy says a dedicated public IP receives reverse-DNS configuration.; authoritative record types dnssec anycast zone limits query limits sla api reference and domain entitlement: not_found
  • Git integrations provider: GitLab CI; capability: The DevOps section says deployments can be automated with Jenkins or GitLab CI and managed with the platform API.; boundary: No native OAuth/repository connector, webhook recipe, runner image, GitLab version, GitHub support, Bitbucket support or source-to-VM deployment contract is published. This is a provider-claimed CI/CD workflow rather than a demonstrated native source integration.
  • Container registry

Support

base scope: All plans claim 24/7/365 infrastructure and platform support covering hardware, network, virtualization, control panel and backups. The same FAQ excludes customer-specific application installation and code debugging, and the calculator says guest application configuration is the user's responsibility.; managed boundary: Optional fully managed administration is mentioned, but its task matrix, response target, labour allowance and price are not publicly specified. Business/Enterprise support benefits are not mapped to any of the six fixed plan names.; sla: Provider claims 99.99% monthly availability across hardware, network, storage, power and cooling. It excludes customer-guest failures, extreme DDoS beyond mitigation and scheduled maintenance notified 72 hours ahead; claimed credits are 10% for 99.00–99.89% and 25% below 99%.; provisioning: Two to five minutes after payment confirmation is claimed; this is not a measured percentile or contractual delivery guarantee.; refund cancellation data retention or credit claim process: not_found

Email

support: soporte@aclass.es; general: info@aclass.es; general response claim: less than 24 business hours; this is not the critical-incident target

Phone

public number: +34 91 367 12 04; critical incidents: The cloud FAQ claims an emergency phone for critical incidents but does not identify a separate number or entitlement.

Ticket system

availability: 24/7/365 support claim; critical first response claim: less than two hours for an inaccessible server, data loss or network problem; qualification: No priority definition beyond the examples, measurement clock, remedy or fixed-plan-specific contractual ticket SLA was found.

Live chat

hours: 09:00–21:00 CET according to the cloud FAQ; qualification: The public page claims the channel; an anonymous staffed interaction was not attempted.

Languages: claimed support languages: Spanish, English; qualification: The cloud FAQ claims both languages. Public product and legal surfaces reviewed here are Spanish; no shift-by-shift staffing matrix is published. Hours: infrastructure ticket and emergency support: 24/7/365 provider claim; live chat: 09:00–21:00 CET; general office: Monday–Thursday 09:00–18:00; Friday 09:00–14:00; qualification: General office hours are not substituted for the separately claimed cloud-support availability.

What customers say

No independent rating found yet.